Ratings based on 632 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 24, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Quality team, Hotel Management
Dear Amjed,Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our service.Hope for another opportunity to exceed your expectations.SincerelyQuality Team
by A traveller
Posted Aug. 23, 2024 on Expedia
Overall good.
Comment from Hotel Management
Aug. 25, 2024 by Quality team, Hotel Management
Dear Bassam ,We are delighted to know that you have an excellent and memorable stay. Looking forward to welcome you again soon.Best RegardsQuality team
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by Quality Manager , Hotel Management
Dear Haytham, Thank you for your review.We are happy to see that you spent an amazing tome with us looking forward seeing you again Regards Quality Team
by A traveller
Posted Aug. 20, 2024 on Expedia
Very good overall. Water mixer is not very good because sometimes the water scolds and then it's super cold so the shower is not enjoyable. And the toilet leaks.
But staff is friendly and the place is clean.
Comment from Hotel Management
Aug. 20, 2024 by Quality team, Hotel Management
Dear Bassem ,It is a pleasure to have you at Radisson Blu Hotel, Cairo Heliopolis. We are very delighted that you did enjoy every moments you did spend with us.Best RegardsQuality team
by A traveller
Posted Aug. 20, 2024 on Hotels
Mauvais service lors des check in
odeurs d'égout dans la chambre.
L entourage
Bref le seul point positif c est la proximité à l aéroport.
Le petit déjeuner était aussi pas mal.
Comment from Hotel Management
Aug. 20, 2024 by Quality team, Hotel Management
Dear Bouchra,We apologize for your dissatisfaction. We wished to listen to your constructive comments so we can continually improve our service.We will make sure that your next stay to reflect our truly standard of services so that you return more and more for Radisson BLU Heliopolis.SincerelyQuality Team
by A traveller
Posted Aug. 20, 2024 on Expedia
Malodorous stimulant chemical fumes coming into multiple rooms through the walls and AC causing unhealthy neuro & gastro symptoms as well as preventing sleep.
Comment from Hotel Management
Aug. 20, 2024 by Quality Team , Hotel Management
Dear Earnestine,We apologize for your dissatisfaction. We wished to listen to your constructive comments so we can continually improve our service.We will make sure that your next stay to reflect our truly standard of services so that you return more and more for Radisson BLU Heliopolis.SincerelyQuality Team
by A traveller
Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by Quality Manager , Hotel Management
Dear Amhaf, Thank you for your review, such amazing reviews kerp us always motiviated to achieve a higher levels of guest satisfaction. Regards Quality Team
by A traveller
Posted Aug. 17, 2024 on Expedia
Okay
Comment from Hotel Management
Aug. 19, 2024 by Quality team, Hotel Management
Dear Hany,Thank you for your review , we will be thankful if you send us more details about your stay. Regards Quality Team
by A traveller
Posted Aug. 16, 2024 on Hotels
Very friendly and service minded staff. The room was in need of some repairs but it was clean and comfortable. Amazing outdoor area and pool. Happy to stay here!
Comment from Hotel Management
Aug. 17, 2024 by Quality team, Hotel Management
"Dear Guest ,It is a pleasure to have you at Radisson Blu Hotel, Cairo Heliopolis. We are very delighted that you did enjoy every moments you did spend with us.Best RegardsQuality team"
by A traveller
Posted Aug. 13, 2024 on Expedia
Always a great stay and lovely staff
Comment from Hotel Management
Aug. 14, 2024 by Quality team, Hotel Management
Dear Corrin ,It is a pleasure to have you at Radisson Blu Hotel, Cairo Heliopolis. We are very delighted that you did enjoy every moments you did spend with us.Best RegardsQuality team
