Note fondée sur 178 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Jeremy
Very average place...
Publié le 4 févr. 2017 sur HotelsAn average hotel in an ugly neighbourhood.
Many trucks along the day and night insiste the hotel, looks like a worksite.
Commentaires de Gestion de l’hôtel
7 févr. 2017 par General Manager, Gestion de l’hôtel
Dear Guest,
We regret that during your last visit we were unable to deliver the service standards that we always provide to our valued guest.
We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you.
We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Styles Goa Calangute.
Regards,
Nikheel Shirodkar
General Manager
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jasmine,Thank you so much for your kind feedback! We are delighted to hear that you enjoyed your stay at ibis Styles Goa Calangute. Providing exceptional service and ensuring our guests have a wonderful experience is our top priorities, and it is truly rewarding to know that we met your expectations.Your compliments will be shared with our team, who work diligently to create memorable stays for our guests. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Balagi Singh General Manager ibis Styles Goa Calangute
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Staff were great, food was really good. Local to bars and shops, near the famous beaches of calangute. Great area, friendly and extremly helpful. Rooms were cleaned everyday and can be kept cold in the heat. 10/10.
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Billy,We very much appreciate your comments regarding your stay at the ibis Styles Calangute Goa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kedar DigheCluster General Manageribis Styles Calangute Goa
par un voyageur
Family trip 2024
Publié le 24 mars 2024 sur HotelsThe rooms were a bit small but amazing service and great food. The staff was always very proactive to ensure our stay was comfortable.
Commentaires de Gestion de l’hôtel
28 mars 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Drkamal,Thank you for choosing to stay with us and for providing valuable feedback about your experience. We're delighted to hear that you found our staff to be friendly and accommodating.We also appreciate your feedback regarding the room size. However, we would like to inform you that Ibis maintains a standard room size globally.However, we sincerely apologize for any inconvenience you experienced with our towel service. Your feedback is important to us, and we will address this issue with our team to ensure that our guests' needs are promptly met in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.Sincerely,Kedar DigheCluster General Manageribis Styles Calangute Goa
par un voyageur
Review.
Publié le 17 mars 2024 sur HotelsAlthough booked for queen bed, at reception also confirmed but, after getting into room understand two separate bed clubed to make queen bed.
Commentaires de Gestion de l’hôtel
23 mars 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Rahul,We very much appreciate your comments regarding your stay at the ibis Styles Calangute Goa.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kedar DigheCluster General Manageribis Styles Calangute Goa
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 mars 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Flemming,We very much appreciate your comments regarding your stay at the ibis Styles Calangute Goa.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kedar DigheCluster General Manageribis Styles Calangute Goa
par un voyageur
Publié le 21 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Takahiro,We very much appreciate your comments regarding your stay at the ibis Styles Calangute Goa.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kedar DigheCluster General Manageribis Styles Calangute Goa
par un voyageur
Staff terrible
Publié le 5 janv. 2024 sur HotelsAt check in we were met with blank faces and no conversation at all, during our stay we started to think the staff has been told not to engage / make eye contact or speak to guests at all .
The room was a little small but was very comfortable and refreshed every day which was good .
The breakfast was simple but enough, the egg and omelette counter very chaotic but when you finally got your order they were worth the wait . The giant mound of butter was extremely off putting and very unhygienic . There were guests buttering toast from it while stood there !
A good stay overall but not worth the rate paid
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Elizabeth,Thank You for staying at the ibis Styles Goa and sharing your feedback with us.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I have shared your feedback with our Concern department heads and we are truly sorry that on this stay, we did not live up to your expectations. Our team would do everything to personalize the stay experience. Your feedback has provided ample and specific inputs for us to work upon and improve.It will be our sincere endeavour to prove our commitment to excellence and regain your trust. I hope you will consider giving us another opportunity to be of service and we look forward to welcoming you back to Ibis Styles Goa Calangute, we can’t wait to welcome you back for many more wonderful experiences.Sincerely,Kedar DigheGeneral Manageribis Styles Goa Calangute
par un voyageur
Publié le 18 déc. 2023 sur Expedia
Property is very well maintained. Great buffet breakfast. Very supportive staff and clean rooms
Commentaires de Gestion de l’hôtel
22 déc. 2023 par Kedar Dighe, Gestion de l’hôtel
Hi Gaurav,We very much appreciate your comments regarding your stay at the ibis Styles Calangute Goa.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kedar DigheGeneral Manageribis Styles Calangute Goa
par un voyageur
Publié le 19 août 2023 sur Expedia
Lots of ants in the room that re-appear after cleaning. Hard to dine in room Staff was polite but service requests were untimely and inaccurate
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Varun ,Greetings from ibis Styles Goa Calangute,Thank you for taking time out and sharing the feedback . I personally believe that your insights will be invaluable in our quest for continuous improvement. As the leader of the team, one of the key responsibilities I have towards my guests is to look after their comfort and well-being and I take these shortfalls in service extremely seriously. I do realize how tremendously saddened you were with the inadequacies you faced regards to the areas you indicated in below email. We feel equally disappointed that we did not live up to your expectations and to our usual ibis Styles brilliance that you have so rightly come to expect and deserve from an ibis Styles Hotel.Cleanliness is of utmost importance and I am extremely disheartened that these parameter was not taken care of prior your arrival. I have discussed the feedback about the mold in the room at length with my Housekeeping Manager. All of us work with one singular objective of looking after our guests and personalizing their experiences and it pains us greatly to have even a single guest leave the hotel with anything less than a positive impression – please accept my heartfelt apologies for a less than perfect stay. To recover the disappointment faced by you , we have refunded the amount.While I truly understand the experience cannot be undone, we value your patronage and sincerely hope you will offer us another opportunity to make amends. Sincerely,Kedar DIGHEGeneral Manageribis Styles Goa Calangute - An Accor Brand
