Note fondée sur 35 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
93 % des clients le recommandent
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Réservation pas correcte pour le prix payé

Publié le 11 août 2019 sur Hotels
Nous ont donné une toute petite chambre à l'arrivée car notre bungalow avait été loué à d'autres clients alors que nous avons fait la réservation depuis mars ! Nous avons dû faire avec Heureusement que je parle couramment espagnol pour avoir notre réservation qui correspondait au prix que l'on avait payé
Commentaires de Gestion de l’hôtel
10 oct. 2019 par jose , Gestion de l’hôtel
Reciba un cordial saludo mil disculpas por el inconveniente saludos
4 sur 5
par un voyageur

Nature avant tout !

Publié le 2 janv. 2019 sur Hotels
Un endroit incroyable bâti avec goût et enthousiasme depuis 10 ans par son propriétaire / américain Toutes les "cabanes" sont différentes, préférez la 2 ou la 3 ou encore celle "dans l'arbre" Des p'us réels : la passerelle qui enjambe le Rio pour entamer le parcours dans la jungle, la petite page tranquille au pied de la cabane 3 ou encore la piscine et les petits sinces jumeaux--King & Kong- fidèles au lieu bien qu'en toute liberté On y est très très bien !
Commentaires de Gestion de l’hôtel
9 janv. 2019 par Jose , Gestion de l’hôtel
Thanks for your visit that's good to know you really enjoy!!!!
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
The nature around the cabin is stunning. I love the sound of the birds and the good maintenance of its green areas.The kitchen is quite equipped.They have stable Internet and the bed is.comfortable. I recommend this cabin if you want to rest in an environment surrounded by nature.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Staff Rio Encantado , Gestion de l’hôtel
Thanks for your comment Was a pleasure to meet you Greetings Jose
5 sur 5
par un voyageur

Publié le 16 juin 2024 sur Expedia
Excelente atención, es nuestra primera opción para alojamiento en Chiriquí... Nos encanta el lugar
5 sur 5
par un voyageur

Publié le 20 févr. 2024 sur Expedia
I stayed at the tree house unit. Very secluded and totally surrounded by nature with no neighbors. A few bugs but that is to be expected with an open kitchen area and sleeping in a tree house. Would highly recommend for the more adventurous. They also have private enclosed cabine to rent with all the facilities required. Pool are was very nice and all of the landscaping was excellent. Will definitely stay again in the future.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 6 févr. 2024 sur Expedia
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 janv. 2024 sur Hotels
4 sur 5
par un voyageur

Publié le 13 janv. 2024 sur Expedia
Nice property, but minimal provisions for 2 bedroom cabin, (ie no salt and pepper). A bit out of the way, but reasonable for the price.
2 sur 5
par un voyageur

Publié le 1 sept. 2023 sur Expedia
I would love to say it was an amazing experience, since the grounds and architecture is beautiful and well kept, although communication and treatment was poor at best. I have traveled all over the world and have never been told you that can only reach the workers within the hours of 8am-6pm. Therefore, if one has flight or transportation delays you will not get in, even though you paid. In my case, the owner responded very rudely and annoyed since I arrive at 6:30pm. I needed help leaving the property for dinner since the key they gave me had difficulties opening the gate, he was clearly choleric. You definitely need a car to go to this location. One of the reasons why I decided to go to rio encantado was because in other reviews people mentioned that for a price, the bartender would make drinks or cook near the pool. That was not the case, wren I went. I was there two nights and every time they saw my family and I they walked away. The menu was on the counter of the bar, just no person was there to help us. I have to say, the grounds are very well kept, clean and tidy. The sofa beds and pillows need some updating, since it was pretty uncomfortable. When I went to the city, locals mentioned that there was a guy that used to work there and he was the life of the place, cooked here and there, and also prepared drinks, but he is no longer there. Needless to say, I do not recommend this place.
Commentaires de Gestion de l’hôtel
2 sept. 2023 par Staff , Gestion de l’hôtel
A thousand apologies for the inconvenience presented. It is a shame to see this type of comment which we were always happy to resolve your concerns for being a small business and in low season you are always asked to write to WhatsApp if you need any service. The reservation was made for 2 people which was not the case since they had 2 children and 2 adults sporadically if we had known from the beginning we would have conditioned the cabin for the number of people or moved them to a cabin where they were more comfortable. The concept of the cabins from the beginning has been of complete kitchens for guests to enjoy their meals and their privacy. Because it is a business of 4 cabins, the issue of reception, restaurant or bar open 24 hours is not profitable. We look forward to your understanding and thank you for your stay in our cabins
5 sur 5
par un voyageur

Excelente

Publié le 19 sept. 2022 sur Hotels
Excelente experiencia con la naturaleza