Ratings based on 911 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 28, 2024 on Expedia
Super easy check in clean big rooms nice staff will.deff be back next time we fly.
Comment from Hotel Management
Mar. 31, 2024 by Front Office Supervisor, Hotel Management
Thank you for taking the time to give us such positive rating. We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish guests like you by earning your business again and again!
by A traveller
Posted Mar. 27, 2024 on Expedia
Great spot close to the airport! Clean and comfortable.
Comment from Hotel Management
Mar. 31, 2024 by Front Office Supervisor, Hotel Management
Thank you so much for your exceptional rating about your recent stay at the Best Western Premier Freeport Inn & Suites. We are glad we could win your trustand provide you with the best. We hope to enhance this experience even further inthe future. We are indeed looking forward to your next visit!
by A traveller
Posted Mar. 26, 2024 on Expedia
Loved how close it was to the mall and how quiet and clean the entire hotel was! No traffic sounds or other guest sounds. My daughter loved the water slide and how big the room was. Breakfast/coffee to our room was fast and inexpensive.. felt like a home away from home, will be back!
Comment from Hotel Management
Mar. 31, 2024 by Front Office Supervisor, Hotel Management
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hearthat you enjoyed your stay with us and that we met your expectations. We strive toprovide exceptional service and amenities to all of our guests, and we're delightedthat we could do so for you. We appreciate your feedback and hope to have theopportunity to welcome you back in the future for another outstanding stay!
by A traveller
Posted Mar. 23, 2024 on Expedia
Not a restaurant.
Comment from Hotel Management
Mar. 31, 2024 by Front Office Supervisor, Hotel Management
Thank you for your ratings about your recent stay at the Best Western Premier Freeport Inn & Suites. We are delighted to know that you enjoyed your staywith us and we hope to serve you soon. If there’s anything else we can do to makeyour next stay better, please don’t hesitate to reach out!
by A traveller
Posted Mar. 22, 2024 on Expedia
courteous staff convenient shuttle
Comment from Hotel Management
Mar. 24, 2024 by Sujith, Hotel Management
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!
by A traveller
Posted Mar. 19, 2024 on Expedia
Requested parking on site!
Had to repack baggage as I was then travelling by plane & couldn’t leave my belongings or vehicle on-site as requested.
Staff were rude & argumentative! Not helpful at all!
I had to drive my vehicle to park2go on my pjs because the hotel would not let me park there. I then waited outside park2 go for shuttle to return to pick me up. Very inconvenienced, cold & not happy!
Comment from Hotel Management
Mar. 19, 2024 by Elise S. , Hotel Management
Dear Gail, While we would love to expand our parking lot to accommodate all requests for long term parking, we do have some physical limitations. As noted on your Expedia reservation long term parking requires reservation. We offer limited extended stay parking that must be pre-booked, however, we do have a partnership with Park2Go where you were referred, along with a coupon, and complimentary shuttle service. We are sorry your parking process was less smooth than you liked, please call in advance of your next stay to pre-book your long-term parking. We hope you will give us another chance to provide a PREMIER experience.
by A traveller
Posted Mar. 17, 2024 on Expedia
Good spot
Comment from Hotel Management
Mar. 19, 2024 by Sujith, Hotel Management
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
by A traveller
Posted Mar. 12, 2024 on Expedia
Always pleasant staff! Great dining! Also we really like the free shuttle.
Comment from Hotel Management
Mar. 12, 2024 by Front Office Supervisor, Hotel Management
Thank you for taking the time to share this positive rating about your recent stay at the Best Western Premier Freeport Inn & Suites! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stay again when you back in Calgary!
by A traveller
Posted Mar. 11, 2024 on Expedia
Good
Comment from Hotel Management
Mar. 12, 2024 by Sujith, Hotel Management
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
by A traveller
Posted Mar. 10, 2024 on Expedia
Super comfy bed. Spotlessly clean room and extremely friendly helpful staff.
Comment from Hotel Management
Mar. 12, 2024 by Sujith, Hotel Management
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
