Note fondée sur 973 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 5 juill. 2024 sur Expedia
Très bien comme hôtel, nous avons réservé ici pour le Stampede, le tram passe juste à côté de l'hôtel. Aussi beaucoup de restaurants proche. C'est propre. Le personnel est courtois.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 sept. 2023 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 28 juill. 2023 sur Expedia
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 25 févr. 2023 sur Expedia
5 sur 5
par un voyageur

Publié le 17 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2022 par Abu, Gestion de l’hôtel
Thank you
3 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Paulyn, Gestion de l’hôtel
Thank you for sharing your feedback with us. We appreciate your honesty and are sorry to hear that your experience didn’t fully meet your expectations.Your insights are valuable, and we would love to know more about how we can improve. If there are specific areas where you feel we could do better, please feel free to reach out. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.
3 sur 5
par un voyageur de Lethbridge

Publié le 20 sept. 2024 sur Expedia
The property is in a convenient location. Cleaniing staff were friendly and did excellent work.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Paulyn, Gestion de l’hôtel
Thank you for your wonderful feedback! We’re delighted to hear that you found our location convenient and that our cleaning staff made a positive impression. We take pride in providing excellent service, and your kind words will surely motivate our team.We hope to welcome you back soon for another great stay!
3 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Hotels
Hotel is tired and needs to have some up dates. Carpet in room was dirty. When we arrived both windows were open, once we closed the windows the room had a musty Oder. They’re fixing the roof and the work began shortly after 7 am if you could have slept in a bit the noise fixed that . Likely won’t stay here again
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Paulyn, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We genuinely appreciate your honesty, and we’re sorry to hear that your stay did not meet your expectations.We understand that our hotel is currently undergoing renovations, and we apologize for any inconvenience caused by the noise and the condition of your room. Your comments about the cleanliness are important to us, and we will address these issues with our housekeeping team to ensure a better experience for future guests.We value your input and hope you might consider giving us another chance in the future to provide you with an improved stay.
5 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
Great staff!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Paulyn, Gestion de l’hôtel
Thank you for your kind words! We’re thrilled to hear that our staff made a positive impression on you. Providing excellent service is a top priority for us, and your feedback motivates our team to continue delivering their best.We look forward to welcoming you back soon!
4 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Paulyn, Gestion de l’hôtel
Thank you for your thoughtful feedback and for giving us a 4/5 rating! We’re thrilled to hear that you enjoyed your stay overall. Your comments are important to us, and we’re always looking for ways to enhance our guests' experiences.If there are any specific areas where you think we could improve, we’d love to hear your suggestions. We hope to have the opportunity to welcome you back soon for an even better experience!