Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,7 Propreté de la chambre
2,4 Service et personnel
1,4 Confort de la chambre
1,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 déc. 2024
Nice staff
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback with us. We appreciate your kind words and are delighted to hear that you had a great experience with our services. We always strive to provide our guests with the best possible experience and it is rewarding to know that we have succeeded in doing so for you.
If you ever need any further assistance or have any queries, please don't hesitate to reach out to us at guestsupport.na@oyorooms.com. We are always here to help.
Best regards,
Team OYO
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Id never stay there again!! Sweet lady working there though
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Barbara, Gestion de l’hôtel
Hi,Joyce! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara
par un voyageur
Publié le 6 juill. 2024 sur Expedia
they never received my booking so i lost all my money
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Barbara, Gestion de l’hôtel
Hi, Janice! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Doesn't accept Internet payments. That's why it took 1 hour to get room. Lot water in refrigerator. Dirty countertop . No peace of soup. Shampoo. Toilet was clean. Ledy on front desk wsd tires, but was pleasant and did everything to solve problems. There were barking dogs in cages nexi door room.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Maria, Gestion de l’hôtel
Sorry for the inconvenience, Jane! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Maria
par un voyageur
Publié le 6 mai 2024
Motel overbooked. I had a reservation and they overbooked, so I had to get another motel. Terrible.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Eva, Gestion de l’hôtel
Sincere apologies, William! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
par un voyageur
STAY FAR FAR FAR AWAY
Publié le 30 avr. 2024 sur HotelsDo not I repeat do not book this hotel online. We paid online we get there and they tell us online payments aren't accepted that if we wanted a room we have to pay again in cash.
Honestly this place looks more like a place where people live and not rent a hotel room.
This place will take online reservations but do not pay for them in advance based on all the other reviews and my personal experiences I would highly recommend finding something else honestly sleeping in a car in the middle of winter with no gas would be better than this place.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Eva, Gestion de l’hôtel
Apologies for the inconvenience caused, Rosalind! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Eva
par un voyageur
Publié le 26 avr. 2024 sur Hotels
We booked this hotel on line but when we got there we were very surprised. There was all kinds of people hanging around. Just gave us weird vibes. Especially with our new grandbaby. We got told that they didn't accept online reservations so our money was gonna have to be refunded by the company we used. Which was an inconvenience bc we had limited funds at that moment so it made it very hard to get another hotel. The place was not clean. When I asked if I could pay cash she said they only had a one bed left. I needed 2 plus a roll out for my grandbaby. They couldn't accommodate to those requirements. I waisted over 30 min and it took 2 and half days for our money to be reimbursed to our card
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, Josh! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa
par un voyageur
Publié le 17 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mai 2024 par Barbara, Gestion de l’hôtel
Sorry for the unpleasant experience you had with us. Jill! Thank you for notifying us, and we will surely be working for the better guest experience. Regards, Barbara
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Terrible experience and very dirty.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Richard! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
