Note fondée sur 816 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Room was very clean. It looked recently renovated.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Kathie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room and recently renovated location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Jade, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Calhoun and I were ecstatic to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur de Guntersville
Publié le 21 sept. 2024
Clean & easy access in and out
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Property was perfect!!
Staff was not nice!
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Diana, for taking the time to write a review of your stay at the Red Roof Inn & Suites Calhoun. I'm happy to read that you took liking to our property, however, apologies for the service. Know at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Stephen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Calhoun. I was elated that your stay was to your liking, resulting in a 10/10 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Chulyong, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Calhoun and I were elated to see your 4/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Very busy location with lots of traffic
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Timothy, Thank you for telling us about your stay at the Red Roof Inn & Suites Calhoun. I am disappointed that your experience was less than ideal due to the noise disturbance you encountered. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 13 sept. 2024 sur Hotels
The continental breakfast only had cereal… and we had roaches in our room and yellow and brown stains on the beds and the towels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Hello Avion, We appreciate your participation in or guest survey after your stay at the RED ROOF INN & SUITES CALHOUN. We sincerely apologize for the poor breakfast, stains on the beds and towels and the insects you mentioned. At Red Roof, we work alongside trained professionals who treat the property for pest related issues conforming with industry standards. Rest assured your comments will be shared with management so the necessary actions can be taken. We want you to have confidence in our ability to prevent similar problems in the future. Please note that we valued you as our guest very much and appreciated your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello Larry, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Calhoun and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
