Ratings based on 465 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 5, 2024 on Expedia
by A traveller
Posted Mar. 18, 2024 on Expedia
by A traveller
Posted Jan. 21, 2024 on Hotels
by A traveller from Port of Spain
Posted Jan. 4, 2024 on Expedia
by A traveller
Posted Dec. 30, 2023 on Expedia
by A traveller
Posted Dec. 6, 2023 on Expedia
I am always treated by the stuff like a king, I love to stay in this Hotel every time I go to Cali.
by A traveller
Posted Aug. 19, 2023 on Expedia
Comment from Hotel Management
Sep. 11, 2023 by Roger, Hotel Management
Dear Hunter, for us it is very gratifying to know that based on your rating we were able to meet your expectations, we will extend this survey to our entire team as a thank you for their efforts. We hope to have you with us again soon.
by A traveller from East Brunswick
Posted Aug. 14, 2023 on Expedia
Friendly staff. Clean and modern rooms.
Comment from Hotel Management
Aug. 19, 2023 by Roger, Hotel Management
Dear Yelena, thank you for taking the time to leave a comment about your stay with us, it is very gratifying to read it and know that we were able to meet your expectations, always and every day the whole team strives to the maximum to create memorable experiences. be assured that this message has been socialized with the entire team. It encourages us to move forward, we hope to have you back with us soon, all the best.
by A traveller
Posted Jul. 20, 2023 on Expedia
I love Marriott Cali, the best hotel in town
Comment from Hotel Management
Jul. 21, 2023 by Roger, Hotel Management
Hello, Vanessa, it is great to receive this comment because every day the whole team works hard to create a unique experience for each of our guests, we hope to have you back with us soon.
by A traveller
Posted Jul. 5, 2023 on Expedia
For sure the worst Marriot in Colombia and probably in Latam. The walls seems made of paper. You can hear everything from the room next door. The breakfast took more than an hour to order from the menu because they did not have all the ingredients. Literally they told us they have to go to the supermarket to prepare our breakfast. We carried heavy luggage but they did not have bellboy since COVID. I do not know why they are a Marriott. They should be a Hampton Inn or even lower. Overpriced!
Comment from Hotel Management
Jul. 8, 2023 by Roger, Hotel Management
Dear Mr. Mauricio, thank you for taking the time to rate your stay with us and comment on these opportunities for improvement, we have socialized your indications with the different departments to prevent them from happening again, we regret the issue of noise in the room, the restaurant is already verifying what happened regarding your breakfast and we take into consideration the recommendation of the Bellboy, be assured that Marriott demands very high standards that we must comply and all staff works every day to create memorable experiences for our guests, but situations like those mentioned can not occur, we will take action against these and we hope you can give us another opportunity in the future.
