Ratings based on 37 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 30, 2023 on Expedia
5 out of 5
by A traveller

Fall asleep to music of frogs, wake to roosters

Posted Jul. 17, 2021 on Hotels
Nice room, lovely grounds, 15 minute walk to ICESI university (which is in a neighborhood that has good restaurants and shops).
5 out of 5
by A traveller

Posted Jun. 25, 2021 on Expedia
I taught at Colegio Bolivar, a very nice international school about one block away, and when I came back to visit I stayed here. It is a beautiful property and area - very safe as well - I walked/drove those streets a lot for work. They have rooms overlooking a large and well-kept garden area. The staff was awesome and breakfast was great - very reasonably priced and the coffee was good. The room was clean and will be staying there again on my next visit back to Colombia.
Comment from Hotel Management
Jul. 12, 2021 by Beatriz Nieves, Hotel Management
Thank you for your generous wi *words! It was a great honor to host you at home We are looking forward to have you back Best Regards,
5 out of 5
by A traveller from Baltimore, Maryland, EEUU

Posted Feb. 21, 2020 on Expedia
There is nothing to dislike about this hotel. It is beautiful, very reasonably priced and our dog LOVES to run in the gardens, safe from traffic by the tall walls. The food is SUPERB!
Comment from Hotel Management
Feb. 21, 2020 by recepcion leo, Hotel Management
Thank you Mr. Philip, we hope to have you soon with us. We are very happy that your stay was great here at your CSM home.
5 out of 5
by A traveller

Wonderful Staff, Clean, and Great Breakfasts!

Posted Apr. 10, 2019 on Hotels
Local small hotel in a great area of Cali called Pance. Close to restaurants, fast food, grocery stores and a huge mall (Jardín Plaza). The staff is very helpful in response to any need or request. Rooms are clean, good A/C, and hot water. Delicious breakfasts! Will stay there again!
Comment from Hotel Management
Jun. 7, 2019 by Estephany Lozano, Hotel Management
Thanks a lot Mr Larry, For your kind comments and for CSM was a real pleasure to hace you with us. We long to have you back pretty soon Best Regards,
4 out of 5
Recommended
for Everyone
by A traveller from Baltimore, MD

This hotel permits pets

Posted Apr. 2, 2018 on Expedia
Pros: Pet accommodations and excellent food and the balcony was very nice.
Cons: Lighting in the room was inadequate for reading----I had to purchase a reading lamp for night-time reading.
Location: I stayed at the hotel to enjoy my godson's company and for his dog to enjoy being free from living in a tiny apartment in the city.
This hotel is GREAT for dogs because there is a huge lawn and garden, completely walled in for protection of pets (and security of the guests) with 24 hour guards and locked gate). The rooms are clean and nice but definitely not fancy, the food is fantastic---they serve the best hamburgers I have ever eaten, along with complete dinners. Breakfast is included in the daily charge. I would have liked an easy chair and better lighting, but I selected the hotel because of its accommodations for my dog. Decent prices, and ESPECIALLY the food charges. Very, very reasonable.
Comment from Hotel Management
Apr. 9, 2018 by Estephany Lozano, Hotel Management
Dear Mr Philip: We want to thanks your kind comments about us and it was a real pleasure to have you with us We are making some arregements in orden to improve lighting in the rooms We are happy to know that you enjoyed godson and Llay's company at Casa Santa Mónica Pance location and we long to have you back pretty soon Best Regards,
3 out of 5
by A traveller

Friendly & helpful staff, difficult to find, so so

Posted Jul. 20, 2015 on Expedia
Pros: Friendly and quite (except the construction).
Cons: Badly needs improvements and a pool
Location: One nice restaurant down the street. Very hard to find the hotel, it needs a better sign.
The front desk personnel were terrific! Friendly and helpful. Staff was very nice and made me feel comfortable. The location was extremely difficult to find, even though the building is well protected and made me feel safe. Room has the look of the year 1960, and needs upgrades, just OK enough to stay in for a few nights. Bed's were comfortable. Price was reasonable. Badly needs a pool of some kind. Would not go back unless I could not find a room anywhere else in Cali.
5 out of 5
by Maria Eugenia from Asheboro, N>C>

A home in Paradise

Posted Jan. 7, 2015 on Hotels
It was awsome, the Hotel is a little paradise away from the city, but has a great means of transportation. The owners so classy, elegant, attentive to all of your needs. The employees very nice, they make you feel at home. The breakfasts wonderful, specially arepas and pandebono fresly made I strongly recommend it
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 1, 2023 on Hotels
5 out of 5
by A traveller

Posted Aug. 21, 2023 on Hotels
Comment from Hotel Management
Oct. 25, 2023 by Casa Santa Mónica, Hotel Management
¡Gracias por alojarte con nosotros! Tu opinión es muy importante para nosotros