Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,7 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The cleaning is horrible, they use the same towel to clean everything and everything smells horrible. Also, they clean the bathroom in seconds, wiping away the dirty towels that are left to be changed. The bathroom is dirty and the shower doesn't clean at all. This hotel has a kitchen but the cleaning is so horrible that I wouldn't dare cook anything!!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Mrs. Paola, Gestion de l’hôtel
We are sorry that your experience at our hotel was not as expected. We appreciate you taking the time to share your feedback as it helps us improve our service.We want to clarify that in our hotel we follow cleaning processes for each area to ensure proper hygiene. Our staff is trained to use cleaning supplies and tools for different cleaning tasks. We regret that this perception was not what you had during your stay.We understand that on some occasions you preferred to personally take care of cleaning the kitchen and we respect your decision. However, we do want to mention that our cleaning team is available to handle any requests and ensure that all areas are kept in the best possible condition. We apologize if you did not let us know about your specific concerns during your stay, as we could have taken action.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
par un voyageur de Naples
Publié le 13 juill. 2024 sur Expedia
Perfect location,close ti Ombanaco Medical center that was our priority
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Hotel Piaro in, Gestion de l’hôtel
Hello alba. Thank you for choosing us, we hope to have the pleasure of serving you again on a next occasion.
par un voyageur de Naples
Publié le 13 juill. 2024 sur Expedia
It was perfect for my long stay because my wife was hospitalized in Imabanaco clinic,just 2 blocks away. Fe
Friendly staff,also assisted me with the laundry.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Hotel Piaro in, Gestion de l’hôtel
We love to know that you enjoyed your stay. We hope to have the pleasure of serving you in the near future.
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Excelente atención lo recomiendo
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Piaro in, Gestion de l’hôtel
Hola Juan, nos alegra mucho que tu experiencia en el Hotel Piaro in haya sido de tu agrado. Te esperamos en una próxima ocasión.
par un voyageur
Publié le 2 mars 2024 sur Expedia
I enjoy the ease of communication and the attentiveness of its personnel. Phanor. Andres and the rest of the crew really know what customer service means. Thank you guys !!!
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Had a nice stay!
par un voyageur
No es una buena relación precio/beneficio
Publié le 1 janv. 2024 sur HotelsFue muy caro para lo que era. A otra persona para el mismo día le cobraron casi 50% menos se aprovecharon. El lugar está cerca al estadio. El baño no estaba totalmente limpio y las toallas percudidas.
par un voyageur
Publié le 14 déc. 2023 sur Expedia
par un voyageur de Stamford
Publié le 31 déc. 2022 sur Expedia
Stayed here for 10 days, it was a great experience. It was comfortable and close to what I needed. Gary in the front desk made the experience exceptional. His customer service skills are out of this world and beyond pleasing. Would definitely recommend.
Commentaires de Gestion de l’hôtel
4 janv. 2023 par Henry, Gestion de l’hôtel
Thank you very much for your comments which motivate us to work harder to maintain and offer better services.
