Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Guest Relation Team, Gestion de l’hôtel
Dear Mr/Mrs Alain,We thank you for choosing Swandor Hotels&Resorts Cam Ranh and for rating our work! Your reviews are our motivation! It was an honor to greet you in our hotel!We wish you all the best and look forward to meeting you in our hotel again!Best regards,Swandor Hotels&Resorts Cam Ranh
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Clean Property, Delicious Food, but too loud!!
Our kids loved the kids club and swimming. The pools were well maintained and the food was amazing! Some of the extra entertainment options like the mini-golf and the basketball courts needed improvement/ repair. The beach access was incredible! However, be prepared for no/little sleep. The outdoor dance show blasts music until late, and then the indoor night club blasts the music from the first floor until early morning hours. It doesn’t matter where you sleep in the hotel, the overly loud bass music carries into every floor. When we asked them to turn it down, we were ignored. Swandor is a party resort, not a quiet vacation.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Swandor Hotels & Resorts Cam Ranh, Gestion de l’hôtel
Dear Mr. Andrew,First all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Cam Ranh. Thank you for your compliments, this is a great motivation for all of us.Reviews of our hotel are very important and help us continuously improve the quality of our service.We appreciate your comments and will pass the information on to the relevant departments.We would like to remind you that we will always be pleased to welcome you to one of our Swandor Hotels & Resorts.Best RegardsSwandor Hotels & Resorts Cam Ranh
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Swandor Hotels & Resorts Cam Ranh, Gestion de l’hôtel
Dear Mr. Ms/ Jungjae,First all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Cam Ranh. Reviews of our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you to one of our Swandor Hotels & Resorts.Best RegardsSwandor Hotels & Resorts Cam Ranh
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Swandor Hotels & Resorts - Cam Ranh, Gestion de l’hôtel
Dear Guest,First all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Cam Ranh. Reviews of our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you to one of our Swandor Hotels & Resorts.Best RegardsSwandor Hotels & Resorts Cam Ranh
par un voyageur
Publié le 23 août 2024 sur Hotels
i really liked the service from the resort. everyone was soooo nice and i liked that they had korean talking staff. i wanted to order drink off the menu and i could get some without extra fee. there is nothing to do around the resort but you can use the shuttle moving resort to nahtrang (extra fee) so it was ok
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Swandor Hotels & Resorts - Cam Ranh., Gestion de l’hôtel
Dear Guest,First all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Cam Ranh. Reviews of our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you to one of our Swandor Hotels & Resorts.Best RegardsSwandor Hotels & Resorts Cam Ranh
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Swandor Hotels & Resorts Cam Ranh, Gestion de l’hôtel
Dear Guest,First all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Cam Ranh. Reviews of our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you to one of our Swandor Hotels & Resorts.Best RegardsSwandor Hotels & Resorts Cam Ranh
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Swandor Hotels & Resorts Cam Ranh, Gestion de l’hôtel
Dear Guest,First all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Cam Ranh. Reviews of our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you to one of our Swandor Hotels & Resorts.Best RegardsSwandor Hotels & Resorts Cam Ranh
par un voyageur
A very unsanitary resort with cockroaches!!!
Publié le 13 juin 2024 sur Hotels5성급이라면서 바퀴벌레 나오는 더러운 리조트.
체크아웃 직전에 바퀴벌레가 나와서 짐을 다시 정리하느라 고작 10분 늦었는데 전화로 빨리 나가라고 계속 푸시함.
바퀴벌레가 나와서 그렇다고 설명했더니 보통 없긴 한데 있을 수도 있다면서 일단 체크아웃하라고 등 떠밀음.
한국어 잘만 하던 직원이 갑자기 잘 못 알아듣는 척함. ㅋㅋㅋㅋㅋㅋ
리셉션에 내려와서도 사진까지 보여주며 설명했는데 다 씹고 'check-out finished!' ㅇㅈㄹ ㅋㅋㅋㅋㅋㅋㅋㅋ
바퀴벌레가 나왔으면 사과가 먼저 아니냐고 얘기했더니 그제서야 마지못해 'okay, sorry~' 이러더니 지들끼리 베트남어로 얘기하면서 피식피식 웃음.
음식도 진짜 드럽게 맛 없고 먹을만한 거 하나도 없음.
방에서 바퀴벌레가 나올 정도면 식당에는 바글바글하겠지 뭐.
한국인이라고 무시하는 건지 리뷰 남기겠다고 해도 맘대로 하라고 함.
Very unsanitary and cockroach infested resort.
Just before check-out, a cockroach came out and I was just 10 minutes late because I had to repackage my luggage, but they kept calling me to hurry up and leave.
When I explained that there was a cockroach, he said that there usually aren't any, but that there might be some, and told me to check out first.
An employee who was good at Korean suddenly pretended not to understand. lol
I went down to the reception and explained it to them, even showing them pictures, but they ignored everything and just said, 'check-out finished!'
When I told them that if a cockroach appeared, wouldn't it be better to apologize first, they reluctantly said, "okay, sorry~" and then started talking to each other in Vietnamese and snickering.
The food is also really bad and there is nothing worth eating.
If there are cockroaches in the room, there must be a lot of them in the restaurant.
They ignore me because I'm Korean, and even when I ask to leave a review, they tell me to do whatever I want.
Commentaires de Gestion de l’hôtel
19 déc. 2024 par Swandor Hotels & Resorts Cam Ranh, Gestion de l’hôtel
친애하는 손님,휴가를 위해 스완도르 호텔 & 리조트를 선택해 주셔서 감사합니다.고그리고 6개월 전에 언급해주신 사항에 대해 다시 한 번 평가해 주셔서 감사드립니다. 이번 두 번째 답변을 통해 손님께서 저희의 입장을 이해해 주시기를 바랍니다.저희는 서비스 품질 향상을 위해 항상 손님의 평가에 주목합니다.저희는 여전히 모든 종류의 곤충을 치료하기 위해 정기적인 곤충 살포를 수행하고 있습니다.저희 호텔의 음식은 매일 제공되고 변화합니다. 많은 손님이 이를 높이 평가합니다.다시 기회가 된다면 새로운 경험을 가져다 드릴 수 있도록 여전히 환영합니다.저희 직원은 호텔 지향성을 바탕으로 모든 손님에게 긍정적이고 표준적인 태도로 서비스하기 위해 노력합니다. 그렇기 때문에 저희는 항상 손님을 존중하고 손님의 기여를 인정합니다.저희 스완도르 호텔 & 리조트 중 한 곳에서 언제든지 환영할 수 있음을 상기시켜 드립니다.저희는 손님에게 최고의 축원을 드립니다. Swandor Hotels & Resorts - Cam Ranh.
par un voyageur
Publié le 30 avr. 2024 sur Expedia
맛있는 음식, 친절한 서비스, 객실의 청결함 모두 만족했습니다. 단 한가지 아쉬운 점은 공용공간(로비, 식당 등)이 너무 더웠어요.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Swandor Hotels & Resorts - Cam Ranh., Gestion de l’hôtel
친애하는 손님,Swandor Hotels & Resorts를 선택하고 리뷰를 공유해 주셔서 감사합니다!귀중한 시간을 내어 저희 호텔을 평가해 주셔서 감사드립니다. 저희는 ự희 호텔의 음식, 서비스 및 청결함에 대한 긍정적인 평가를 받게 되어 기쁘게 생각합니다. 그런데 레스토랑과 로비의 에어컨 시스템팀 손님의 요구를 충족시키지 못한 점도 실망스럽습니다. 손님의 의견은 로비와 레스토랑의 에어컨 시스템을 개선하는 데 도움이 많이 됩니다.저희는 손님을 다시 만나기를 고대하고 있을 것입니다! 저희는 손님에게 최고의 축원을 드립니다. Swandor Hotels & Resorts - Cam Ranh.
par un voyageur
스완도르 깜란 굿
Publié le 26 avr. 2024 sur Hotels쾌적한 숙소, 아침부터 저녁을 넘어 야식까지 무제한으로 이용하눈 점이 무척 마음에 들어요.
아쉬운점은 제공하는 식음료를 숙소로 못가져 가능것만 빼고는 무척 마음에 듭니다
저녁에능 디스커 파티등 아주 좋아요
Commentaires de Gestion de l’hôtel
28 mai 2024 par Swandor Hotels & Resorts - Cam Ranh., Gestion de l’hôtel
친애하는 손님,Swandor Hotels & Resorts를 선택하고 리뷰를 공유해 주셔서 감사합니다!귀중한 시간을 내어 저희 호텔을 평가해 주셔서 감사드립니다. 고객님께서 저희 호텔 서비스에 대해 긍정적인 평가를 해주셔서 매우 기쁘게 생각합니다. 다시 한번 진심으로 감사드립니다.저희는 손님을 다시 만나기를 고대하고 있을 것입니다! 저희는 손님에게 최고의 축원을 드립니다. Swandor Hotels & Resorts - Cam Ranh.
