Note fondée sur 424 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2019 sur Expedia
C'est un lieu magique, beau, classe, agréable et le personnel est vraiment agréable et à la hauteur de ce magnifique pays.
par un voyageur
Publié le 17 févr. 2019 sur Expedia
le plan de l'hotel et le jardin sont très bien
proximité de la plage : très bien
plage de sable fin et mer avec vagues: très bien
par un voyageur
Soso
Publié le 12 oct. 2024 sur Hotels아름다운 호텔입니다, 청결과 조경, 룸 컨디션은 나무랄데 없어요. 로비에서 근무하는 직원들 몇명은 외국인들에게만 친절하고 아시아인들이 영어로 이야기하면 비웃더라구요. 대놓고 앞에서 직원들끼리 무시해서 깜짝 놀랐습니다. 이 좋은 리조트에서 그런 모습을 보자니 다신 오고 싶진 않았습니다. 그렇지만 나머지 시설은 완벽합니다.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Laurent Myter, Group General Manager, Gestion de l’hôtel
Dear Jeeyoung,Thank you for sharing your feedback regarding your recent stay at The Anam Cam Ranh, and for giving us an 8 out of 10 rating. We are delighted to hear that you found our hotel beautiful, and that you appreciated the cleanliness, landscaping, and room condition.However, we sincerely apologize for the behavior you experienced from some of our staff. This does not reflect the standard of hospitality we strive to maintain, and we take your comments very seriously. Please be assured that we will address this matter with our team to ensure that all guests, regardless of background, receive the respectful and friendly service they deserve.We truly value your feedback and hope that you might consider giving us another chance in the future. Thank you again for your insights.Warm regards,
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Laurent Myter, Group General Manager, Gestion de l’hôtel
Dear Bohee,Thank you so much for your outstanding 10 out of 10 review on Hotels.com! We truly appreciate that you chose to stay with us, and we’re delighted to hear that you had such a positive experience here at The Anam Cam Ranh. Your feedback means a lot to our team and motivates us to keep providing excellent service. We hope to welcome you back soon!Best regards,
par un voyageur
좋은 시간 보냈어요.
Publié le 10 oct. 2024 sur Hotels친구 7명과 함께한 여행이었어요. 풀빌라 수영장에서 성인 7명이 즐겁게 놀수 있어 좋았습니다.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Laurent Myter, Group General Manager, Gestion de l’hôtel
Dear Seonghee,Thank you for taking the time to share your experience at The Anam Cam Ranh on Hotels.com! We're so glad to hear that you and your friends enjoyed your trip and had a great time at the pool villa. It’s always enjoyable to create lasting memories with friends, especially in such a beautiful setting.If you have any additional feedback or suggestions on how we can improve for your next visit, please don’t hesitate to let us know. We appreciate your input as we strive to provide our guests with the best experience possible.We look forward to welcoming you and your friends back soon!Best regards,
par un voyageur
Publié le 9 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Laurent Myter, Group General Manager, Gestion de l’hôtel
Dear SeongheeThank you for your recent review of The Anam Cam Ranh on Hotels.com. We appreciate your feedback and are sorry to hear that your experience was only okay and not what you had hoped for.To help us improve our services and facilities in the future, we would greatly appreciate any additional details you could provide about your stay. Your insights are important to us as we strive to enhance our guest experience.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an experience that exceeds your expectations.Best regards,
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Laurent Myter, Group General Manager, Gestion de l’hôtel
Dear Byung HoThank you so much for your amazing 10 out of 10 review on Hotels.com! We’re very happy to hear that you had such a wonderful experience during your stay at The Anam Cam Ranh. Your kind words mean a lot to us and inspire our team to continue providing exceptional service.We hope to welcome you back soon for another memorable stay.Warm regards,
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Laurent Myter, Group General Manager, Gestion de l’hôtel
Dear YEONG SUK,Thank you so much for your fantastic 10 out of 10 review of The Anam Cam Ranh! We are thrilled to hear that you had such a wonderful experience during your stay. Your kind words motivate our team to continue delivering exceptional service and unforgettable memories.We truly appreciate your support and hope to welcome you back to The Anam soon!Best regards,
par un voyageur
Publié le 28 sept. 2024 sur Hotels
The resort was really great. All the facilities including pools and restaurants were well managed. We had a great time during our stay.
In particular, Ms. Min, who is the senior duty manager, listened our requests and took great care to resolve them. We would like to give our gratitude to Ms. Min.
We really enjoyed our vacation here. We hope to visit the Anam resort again!
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Laurent Myter, Group General Manager, Gestion de l’hôtel
Dear YOONHYUK,Thank you so much for your wonderful feedback about your stay at The Anam Cam Ranh on Hotels.com! We’re thrilled to hear that you enjoyed the resort and found our facilities well-managed. It’s fantastic to know that Ms. Min made a positive impact on your experience by addressing your requests and providing excellent care.Your kind words will surely be passed along to her and the entire team. We are delighted to hear that you had a memorable vacation and we look forward to welcoming you back to The Anam Resort in the future!Warm regards,
par un voyageur
Publié le 25 sept. 2024 sur Expedia
ホテルのロケーション、ヴィラ、ビーチは最高。ビーチ派の方は是非来てほしい。美しさと透明度の高さに満足するはず。マイナス点は、食事の質である。朝食はベトナムより、韓国や中華のメニューが多く、残念。折角来たのであれば、ベトナム料理を楽しみたかった。他のメニューも5スターであれば改善の余地があると思いました。
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Laurent Myter, Group General Manager, Gestion de l’hôtel
Dear Ryoko,Thank you for sharing your feedback regarding your recent stay at The Anam Cam Ranh. We're delighted to hear that you enjoyed the hotel’s location, villas, and the beauty of the beach. It’s wonderful to know that the clarity of the water met your expectations, especially as a beach enthusiast!We appreciate your comments about the breakfast menu. We strive to offer a diverse culinary experience, and your observation regarding the lack of Vietnamese dishes is invaluable. We understand the desire to savor local flavors and will certainly take your feedback into consideration to enhance our offerings.Thank you once again for your insights. We hope to welcome you back in the future and provide an even more enjoyable experience.Best regards,
