Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2024 sur Expedia
좋아요
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Wyndhamgardencamranh, Gestion de l’hôtel
Xin chào Kyoungsu,Wyndham Garden Cam Ranh 을 선택해 주셔서 감사합니다. 저희 리조트의 서비스와 직원에 대한 좋은 평가에 항상 깊이 감사드립니다. 모든 고객님께 항상 좋은 기억과 따스한 경험을 제공해 드릴 것을 약속드리며, 언제든 저희 리조트에서 다시 뵙기를 바라겠습니다.Wyndham Garden Cam Ranh관리부 드림
par un voyageur
입국/출국전 하루씩 숙박은 매우추천
Publié le 13 août 2024 sur Hotels전반적으로 룸컨디션은 좋았음
프라이빗 풀 사이브는 아쉬움
조식 퀄리티 아쉬움
풀장 물이 시원하지가 않았음
리조밖 즐길거리가 없음(나트랑 시내까지 40분인데 깜란주변은 다닐만한곳이 없음)
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Wyndhamgardencamranh, Gestion de l’hôtel
Xin chào Anonymous,Wyndham Garden Cam Ranh 을 선택해 주셔서 감사합니다. 귀하의 불편을 드려 대단히 죄송합니다. 이러한 상황이 발생하지 않도록 예방 조치를 강화할 것을 약속드립니다. 저희 리조트의 서비스와 직원에 대한 좋은 평가에 항상 깊이 감사드립니다. 모든 고객님께 항상 좋은 기억과 따스한 경험을 제공해 드릴 것을 약속드리며, 언제든 저희 리조트에서 다시 뵙기를 바라겠습니다.Wyndham Garden Cam Ranh관리부 드림
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Wyndhamgardencamranh, Gestion de l’hôtel
Xin chào Hojin,Wyndham Garden Cam Ranh 을 선택해 주셔서 감사합니다. 저희 리조트의 서비스와 직원에 대한 좋은 평가에 항상 깊이 감사드립니다. 모든 고객님께 항상 좋은 기억과 따스한 경험을 제공해 드릴 것을 약속드리며, 언제든 저희 리조트에서 다시 뵙기를 바라겠습니다.Wyndham Garden Cam Ranh관리부 드림
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Wyndhamgardencamranh, Gestion de l’hôtel
Xin chào Shinjae,Wyndham Garden Cam Ranh 을 선택해 주셔서 감사합니다. 저희 리조트의 서비스와 직원에 대한 좋은 평가에 항상 깊이 감사드립니다. 모든 고객님께 항상 좋은 기억과 따스한 경험을 제공해 드릴 것을 약속드리며, 언제든 저희 리조트에서 다시 뵙기를 바라겠습니다.Wyndham Garden Cam Ranh관리부 드림
par un voyageur
Publié le 11 août 2024 sur Hotels
clean service was not clean
they only changed towels
and the breakfast was not so gool
it was just normal
Commentaires de Gestion de l’hôtel
14 août 2024 par Wyndhamgardencamranh, Gestion de l’hôtel
Dear Mr. Seonil,Thank you so much for staying with us Our apologies about the cleanliness issue, and I hoped you could assist us to understand which area was not up to the mark ? so we could identify the issue and help you get it fixed. As for breakfast, we welcome all comments and if you could tell us what you wish to see to be added to the large spread, we will do our best to accommodate your request.Warm regards,Rami ObeidGeneral Manager
par un voyageur
Publié le 10 août 2024 sur Hotels
저렴한 가격에 풀빌라를 이용할 수 있어서 너무 좋아요!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Wyndhamgardencamranh, Gestion de l’hôtel
Xin chào Anonymous,Wyndham Garden Cam Ranh 을 선택해 주셔서 감사합니다. 저희 리조트의 서비스와 직원에 대한 좋은 평가에 항상 깊이 감사드립니다. 모든 고객님께 항상 좋은 기억과 따스한 경험을 제공해 드릴 것을 약속드리며, 언제든 저희 리조트에서 다시 뵙기를 바라겠습니다.Wyndham Garden Cam Ranh관리부 드림
par un voyageur
Disappointing Experience at a Resort
Publié le 2 août 2024 sur HotelsI recently had the opportunity to stay at this restor, and unfortunately, my experience did not meet the standards of a five-star resort. Upon arrival, I was disappointed to find that there was no welcome drink offered. When I inquired about it, the receptionist's response was rather rude, directing me to a self-serve area in the corner.
To add to the initial disappointment, we waited for over an hour for our buggy to arrive to take us to our villa. It became apparent that we had been forgotten, prompting me to remind the staff of our pending transfer. When we finally reached our villa, I was dismayed to find that the swimming pool was in poor condition, with visible patches that detracted from the overall experience. The following morning, my hopes for improvement were dashed when I visited the breakfast buffet. Rather than a restaurant experience, guests were directed to an upstairs area where food was served in a manner reminiscent of catering, lacking the ambiance one would expect at a luxury resort. Overall, my stay at this restort fell far short of the five-star standard I had anticipated. The lack of attention to detail, coupled with subpar amenities and service, left me with a lasting impression of disappointment. Regrettably, I do not foresee a return visit to this establishment in the future.
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Mr. Bao,Thank you so much for staying with us We apologize for the shortcomings, and we hope you would understand that during summer seasons we do our best to adapt to the large number of guests who stay with us, thus we switch to the self serving welcome drink station, and if our team came across as rude, I would like to apologize on their behalf. Also our buggy service takes a lot of pressure when we have over 1000 guests in the resort but we try our best to be as fast as possible. We run 2 locations for breakfast, to ensure no one has to wait for a table, we turn our ballroom into a breakfast facility and we also open the all day dining restaurant, and we agree, the ballroom is not the same as the all day dining in terms of atmosphere. As for the pool, I have taken note and we will check right away what needs to be fixed and I assure you our engineering team will do the job as quickly as possible. Warm regards,Rami ObeidGeneral Manager
par un voyageur
Publié le 1 août 2024 sur Hotels
가족단위 여행 추천합니다. 풀빌라가 커서가성비 좋아요
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Wyndhamgardencamranh, Gestion de l’hôtel
Xin chào JongilWyndham Garden Cam Ranh 을 선택해 주셔서 감사합니다. 저희 리조트의 서비스와 직원에 대한 좋은 평가에 항상 깊이 감사드립니다. 모든 고객님께 항상 좋은 기억과 따스한 경험을 제공해 드릴 것을 약속드리며, 언제든 저희 리조트에서 다시 뵙기를 바라겠습니다.Wyndham Garden Cam Ranh관리부 드림
par un voyageur de shinagawa
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Wyndhamgardencamranh, Gestion de l’hôtel
Xin chào,We thank you for choosing Wyndham Garden for your holiday while visiting Cam Ranh. We are extremely happy to hear that you had a pleasant and memorable stay with us, and that our Team looked after you very well. We look very much forward to your next trip to Wyndham Garden, and we hope you will not hesitate to recommend us to your friends and family as well. Warm regards, General Manager
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Wyndhamgardencamranh, Gestion de l’hôtel
Xin chào Bong SlkWyndham Garden Cam Ranh 을 선택해 주셔서 감사합니다. 귀하의 불편을 드려 대단히 죄송합니다. 이러한 상황이 발생하지 않도록 예방 조치를 강화할 것을 약속드립니다. 저희 리조트의 서비스와 직원에 대한 좋은 평가에 항상 깊이 감사드립니다. 모든 고객님께 항상 좋은 기억과 따스한 경험을 제공해 드릴 것을 약속드리며, 언제든 저희 리조트에서 다시 뵙기를 바라겠습니다.Wyndham Garden Cam Ranh관리부 드림
