Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Diane,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions.
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Jolene, Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Joyce, We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Staff was friendly, very clean room, everything worked. Also really happy with the pillows and the bed being very comfortable .I was able to add a second night a few nights before my stay and they honored the deal.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Sarah,Thank you for choosing Sonesta Select Camarillo and sharing such a kind review. We are delighted that our amazing staff, spotless accommodations, and comfortable bed helped you have such a wonderful stay that you even added on an extra night. We look forward to welcoming you back for another great experience.
par un voyageur de Camarillo
Publié le 10 oct. 2024 sur Expedia
Na
Commentaires de Gestion de l’hôtel
14 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Scott,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you here, and we hope to welcome you back to Sonesta Select Camarillo again soon.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
We stayed here for a night and the hotel was good for a night’s stay. The staff at the front desk was great and the overall property is fine. The room was spacious and clean. However the bathroom was a different story. There was mold throughout it, peeling paint, and the bottom of the doorframe has rotted away. For a stop over and a good night’s rest, this place did its job.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Michael,It was a pleasure having you stay with us at Sonesta Select Camarillo. Thank you for complimenting our clean, spacious accommodations and friendly service. However, we apologize for any concerns with the bathroom, and our team will correct any issues as quickly as possible. Your feedback is greatly appreciated. Please stop by and see us again anytime!
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Renee, We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city!
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Comfortable beds, pillows and linens.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Colleen, Thank you for sharing your thoughts! It’s wonderful to know that you had a comfortable and restful stay. We hope to have you back again soon for another cozy retreat!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Good hotel on a budget
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Karrie,Thank you for reviewing Sonesta Select Camarillo. It sounds like you had an enjoyable stay. Next time you're in town, you can count on us again for the value you deserve.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
The service was very good. Check- in was super easy, which was great because we were exhausted.
However the overalll hotel is dated and needs some love. It is in a great location, and should get the attention it needs.
Final thoughts. The body gel, shampoo and conditioner have a horrible smell. We had to go out and purchase our own rather than risk smelling like bowel movement.
Sorry that was the nicest way to put it.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Customer Service, Gestion de l’hôtel
Sandra, the team is pleased to hear that you appreciated the service and had a seamless check-in experience. The hotel's prime location is indeed a benefit. We're however sorry to hear about your experience with the room amenities and will review it. Thank you for providing valuable feedback.
