Note fondée sur 515 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bien situé
Publié le 22 mai 2024 sur HotelsTrès bon accueil, repas moyen, très bel extérieur très bien situé
Commentaires de Gestion de l’hôtel
22 mai 2024 par Aleksander, Gestion de l’hôtel
Thanks Gabrielle for 8/10, much appreciated!
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par Aleksander, Gestion de l’hôtel
Thank you for your feedback and your 10. I hope we will see you again.
par un voyageur
Publié le 21 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2023 par Aleksander, Gestion de l’hôtel
Hi Denis , Thank you for the 10/10 review. We look forward to welcoming you back soon.
par un voyageur
Publié le 27 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 janv. 2023 par Aleksander Klusik, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!
par un voyageur
Bel hôtel bien situé
Publié le 23 août 2022 sur Hotels.
Commentaires de Gestion de l’hôtel
24 août 2022 par Eloise, Reservations., Gestion de l’hôtel
Hi Isabelle, thank you for your review. We hope to see you again soon!
par un voyageur
Great place for a short stay
Publié le 19 août 2022 sur HotelsFamily vacation to discover Cambridge. The Graduate is located close to everything that's worth visiting in Cambridge. Quiet, large rooms, comfortable beds. Enjoy drinks outside, with a view of the Backs and the punters.
Commentaires de Gestion de l’hôtel
19 août 2022 par Eloise, Reservations, Gestion de l’hôtel
Hi Philippe, thank you for your review. We are glad to see you had a great stay with us. We hope to see you again soon!
par un voyageur de Englewood
Publié le 28 sept. 2024 sur Expedia
We’ve been coming to Cambridge for years for business trips. We were very happy with our stay at Graduate. Lovely to be on the River Cam and walkable to many sites and restaurants. The bar area along the river is very nice - inside and out. Service is like other Hilton’s / ok for business travelers but not great..
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Aleksander, Gestion de l’hôtel
Thanks for your feedback. It is much appreciated!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Beautiful, met there 10 years ago and spent our first moments together. Returning with our 7 year old daughter was really nostalgic. Cambridge is amazing and this hotel is right on the waterway with swans and "punting".
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Aleksander, Gestion de l’hôtel
Thanks for your feedback. It is much appreciated!
par un voyageur
Disgruntled Graduate Customer
Publié le 23 sept. 2024 sur HotelsMy stay was for two nights with two friends. We had a family room and wanted to sit on our balcony, but no chairs. Requested chair's and were told it wasn't possible as it was a family room, even though there were 3 adult's only in the room. We requested an ice bucket with ice. We received it but the ice bucket inside was very dirty. I rang down for a replacement and was given another. Also I don't appreciate a service charge on drinks when I had been at the bar to order, it was not communicated to me. I only found out later when my friend went to get a drink and took her receipt. On our check out I received an email of the bill and a extra breakfast had been added. I spoke to the young women on reception and she told me basically that we had an extra breakfast, we did not. She repeated again that we had. I at first didn't hear what she said and asked her to repeat it, she spoke to me like I was a child. I do not expect to be treated in such a manner, she was not sincere in her half hearted apology. I will say the lady on the desk in the breakfast room was very pleasant and I suggest she goes onto the reception. Our breakfast was lovely and staff in The Garden Room were excellent. Unfortunately for myself and my friends the issues we have we will not return to The Graduate we will continue going to The Hilton on Downing Street where the staff there are excellent. The Graduate was very disappointing!!
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Aleksander , Gestion de l’hôtel
Thanks for your feedback. It is much appreciated!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Everything fantastic. Service a little slow.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par AHermoso, Gestion de l’hôtel
Thanks Sam for your input, much appreciated!
