Note fondée sur 477 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024
The drains in bathroom were really slow. The room was clean and comfortable.
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Bryanne G, Gestion de l’hôtel
Debra,Thank you for your feedback and your 4 star rating. We greatly appreciate it and love to see that you had an enjoyable stay. We do apologize for the drains being slow and we are addressing the issue. Please come back soon and stay with us again!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
The rooms were nice. The lobby was great. The hostess was good. The only thing I can say is that the room was smelt a little musty but it was very clean
Also, there wasn't any discussion about the breakfast. It was just maybe less than average in the coffee was really bad
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Bryanne G, Gestion de l’hôtel
Pamela,We greatly appreciate your four-star rating. It’s fantastic to know that you had a wonderful experience with us. Thank you for your feedback and it helps us know where we need to work on some things. We can’t wait to welcome you back!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Firepit outside with sitting area
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Bryanne G, Gestion de l’hôtel
Sharon,Thank you for your four-star rating! We are so happy to see you enjoyed our firepit outside, We hope to see you again real soon!!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Bryanne G, Gestion de l’hôtel
Lane Van,Thank you for your awesome review!! We look forward to your next stay with us!!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Check in was not smooth, our friends were first given someone else's room and an hour later another guest was given their room. Our room was not clean, found garbage and chips under the bed.
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Bryanne G, Gestion de l’hôtel
Dani,Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about thechallenges you experienced during your time with us. We hold our team to the highest standards andregret that we didn’t meet those expectations. It is our hope that you will give us the opportunity to better serve you in the near future.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Overall great. But few hiccups, easily fixed...
Coffee maker was missing parts so no coffee. 😱😱😱.
Tripped on the rug inside the door (poorly set) which is fine for me, but could be dangerous for those less stable on their feet.
No elevator—pack light.
Original room was deadbolted from the inside so had to leave my bags in the hallway (no elevator) and run down to get another room. All resolved in minutes, but if you have a hard time walking ( like one guy huffing and pausing to get to the second floor)
All extremely minor inconveniences, but they do add up to a crossed eyebrow now and again.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Samantha, GM, Gestion de l’hôtel
Kristen,It sounds like we fell short of your expectations on your trip! On behalf of our entire team, I would like to apologize! We strive to be the best and provide a peaceful, clean, and positive stay for all our guests. I will take this feedback to provide training and turn this in to an opportunity to make a change in all future guest experiences. Thank you for giving us this chance to make a change!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Samantha, GM, Gestion de l’hôtel
Bernadette,Thank you for your review!
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Nice clean quiet place. Seems to be recently renovated.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Samantha Opitz, GM, Gestion de l’hôtel
Adam,We are so glad you enjoyed your stay! We hope to see you again soon!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Samantha Opitz, GM, Gestion de l’hôtel
Ethan,Thank you for your awesome review!
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Sama, Gestion de l’hôtel
Deborah,Thank you for the kind reviews!
