Note fondée sur 534 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2018 par m, Gestion de l’hôtel
Dear Marie-Josee,
Thank you for choosing to stay at the Hampton Inn Cambridge! Thank you also for taking your time to leave a five out of five review at Hotels.com!
We hope that you will think of the Hampton Inn Cambridge, and plan to stay here again!
Best,
Marjorie Bucci
General Manager
par un voyageur de ALLENTOWN
Publié le 2 déc. 2024
The furniture in the breakfast room needs to be replaced.
Tears and holes in the upholstery.
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Front Desk Manager Ashley, Gestion de l’hôtel
Thank you for choosing to stay with us at the Cambridge Hampton Inn! We are happy you enjoyed your stay with us! We are going through the renovation process, and the lobby is our next place to do. we are excited to be almost finished! safe travels and Happy holidays!
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Please include pool closed on information page
Commentaires de Gestion de l’hôtel
29 oct. 2024 par ashley front desk manager, Gestion de l’hôtel
Thank you for choosing to stay with us at the Cambridge Hampton inn! I’m sorry to hear that your stay wasn’t as good as it could have been. Our team members do try and make all of our guests as comfortable as possible. If there is anything you feel we could have done differently feel free to let us know. Have a great day!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2024 par ashley front desk manager, Gestion de l’hôtel
Thank you for choosing to stay at the Cambridge Hampton Inn! Our team members thrive to make all our guests happy during their stay with us. I’m happy to hear that your stay was great. If you’re ever in the area feel free to come back. Have a great day!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par ashley front desk manager, Gestion de l’hôtel
Thank you for choosing to stay with us at the Cambridge Hampton inn! We are happy you enjoyed your stay with Us. Our guest services always do their best to make our guests happy. if you are ever in the area, come back and visit us. Have a great day!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
I booked this room a couple of weeks ago. My friend and I ride motorcycle and it was very important to us that there was a hot tub on site, as we can be very stiff, tired and potentially wet and cold after a ride. In fact, we booked here specifically because of the hot tub. The only other one in the area was the Holiday Inn however our preference of 2 beds was sold out, so we opted for the Hampton Inn. My daughter works for another chain and we could have literally booked next door for half the price. When we went to use the tub, it then came to our attention that it was under renovation along with the entire pool area. I saw this no where on the website, was not told upon check in, and then when I requested compensation due to this reason, I was told that it was Expedia's problem since I booked through the site. The manager Rebecca was obviously unwilling to deal with this issue beyond that statement. ( I did notice after the complaint there was suddenly a laminated sign posted on the the check in counter outlining the renovations) I feel that this venue was misrepresented, and we were cheated. There was nothing clear on either site at my time of booking, or I would have gone elsewhere.
Beyond this, I had no other issue with the lodgings, however I feel my friend and I wasted good money when we chose to stay here at a premium price and the amenities advertised were not available.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par ashley front desk manager, Gestion de l’hôtel
Hi Kristen, I am so sorry that you didn't have a great stay with us at the Cambridge Hampton Inn! All of our guest services do try an make all of our guest feel welcomed and comfortable. I do apologize for the pool room being down to the renovations. We do Have this posted on all of our websites along with like you mentioned at the front desk. If there is anything we could do please call our hotel. Thank have a great day
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par ashley front desk manager, Gestion de l’hôtel
Thank you for choosing to stay at the Cambridge Hampton Inn! Our team members thrive to make all our guests happy during their stay with us. I’m happy to hear that your stay was great. If you’re ever in the area feel free to come back. Have a great day!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Chose to stay here over a neighbouring hotel because it would have a pool. A pool is pictured so I did not double check listed amenities. Upon check in I find out that the pool has been closed for a couple of weeks. They did offer to cancel my reservation but it was simpler to leave things as is.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Cambridge Hampton inn, Gestion de l’hôtel
Thank you for choosing to stay with us at the Cambridge Hampton Inn. I do appologize for the pool being do. We do try an let all of our guest know about our pool being down due to renovations, as it is also mentioned online an at the desk. We don't want it to be a Suprise to our guests at check it. I'm happy to hear we was able to offer you the cancelation due to the inconvenience of the situation an i do understand. I hope that you do come back and visit us when our renovations are over with. Have a great day.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Cambridge Hampton inn, Gestion de l’hôtel
Thank you for choosing to stay with us at the Cambridge Hampton inn. We do try to make all of our guest feel comfortable during there stay while they are here. if you are ever in the area again, come back and visit. Have a great day!
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Overall, it was a nice stay. Our one issue was that another guest mistakenly used his key to enter our room. We were in the room at the time. We went to the front desk and they immediately gave us another room. It was just as neat and clean, but the faucet in the bathroom was broken. It fell off when my wife tried to use it.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Cambridge Hampton inn, Gestion de l’hôtel
Thank you for choosing to stay with us at the Cambridge Hampton Inn. I do apologize that this happened to you. I'm happy that the issue you had was addressed right away. Our guest services try their best to make all of our guest comfortable during their stay with us. again, i do deeply apologize. Have a great evening.
