Note fondée sur 696 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Noelia, duty manager , Gestion de l’hôtel
Dear Dominique, We hope you enjoyed your stay with us, and to see you again in Cambridge. Kind regards,
par un voyageur
Publié le 14 mai 2024 sur Expedia
Very central and excellent food. Good service too.
BUT locks on bedroom doors are very noisy and echoes in the corridors. Won't stay there again because of this.
Commentaires de Gestion de l’hôtel
24 mai 2024 par Noelia, Duty manager, Gestion de l’hôtel
Dear Graham, Thank you for sharing your thoughts about our hotel. Kind regards,
par un voyageur
Good spot in heart if Cambridge
Publié le 17 avr. 2023 sur HotelsGreat location for Punting tours on the river & visiting the oldest university colleges and the museum. Bar was closed at 5pm so two glasses of very average Chardonnay cost £30 from the restaurant !!! Great front desk staff.
Commentaires de Gestion de l’hôtel
17 avr. 2023 par Reception Team, Gestion de l’hôtel
Thank you for your review. I am sorry if we did not meet your expectations and our management team are looking into the points you raised. I hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 16 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2019 par charles , Gestion de l’hôtel
Dear Guest,
Thank you so much, delighted that you enjoyed your stay. I very much hope we will have the opportunity to stay with you again.
Kind regards,
Charles Howard
General Manager
par un voyageur
Publié le 2 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2019 par charles , Gestion de l’hôtel
Dear Julien,
Thank you so much for your review and delighted that you chose to stay with us.
We always try our best, we welcome all feedback to be able to make our guests experience as perfect as we can. If there were any issues, please do let us know.
Kind regards,
Charles Howard
General Manager
par un voyageur
hotel tres confortable et bien situé.
Publié le 22 mars 2019 sur Hotelshotel tres confortable et bien situé. Par contre le lit est un peu mou.
Le restaurant de l'hotel (Bistro) propose des plats français, mais le cuisinier ne doit pas être français car servir des crepes pas cuites, ce n'est pas digne d'un bon cuisinier.
Commentaires de Gestion de l’hôtel
31 mars 2019 par Charles , Gestion de l’hôtel
Bonjour, merci beaucoup pour votre amiable critique, elle est tres appreciee
Nous esperons vous revoir au Cambridge Hotel du Vin
Sinceres amities
Charles Howard
General Manager
par un voyageur de PARIS
Publié le 9 juin 2014 sur Hotels
ROOM TOO SMALL WITH NO DRESSER. LOVELY BAR BUT RESTAURANT TOO NOISY AND SERVICE PUSHY
par un voyageur
Publié le 25 août 2024 sur Hotels
Lovely stay, wonderful staff in all areas but particularly the front desk.
Commentaires de Gestion de l’hôtel
30 août 2024 par Noelia, duty manager , Gestion de l’hôtel
Dear James, Thank you for your feedback, we are very happy to read that our staff made the difference in your experience with us, we hope to see you again in Hotel du Vin Cambridge. Kind regards,
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Noelia, duty manager , Gestion de l’hôtel
Dear Patricia, Thank you very much for your perfect rate, we are very happy to see that you enjoyed your time with us, we hope to see you again in Cambridge. Kind regards,
par un voyageur
Publié le 22 août 2024 sur Expedia
This is the second time we have stayed at this hotel. There are some things of note. The first is that if you arrive early like we did ask the receptionist to see if they can show you what rooms they have available we were asked to look at 3 rooms and were able to choose. We very happily did this and were very happy with our choice. Had we be left with one of the other two we wouldn’t have been happy with either. The first was stuffy the other smelt odd? The other thing to note is that don’t have meals at the hotel. There is never anybody eating there. The first time we stayed we had an awful breakfast experience. We were not going to repeat this. So for breakfast and evening meals we recommend you eat out. There are lots of restaurants that cater for all diets just down the road so advice is choose one of these. Lastly, the hotel does seem a little tired in terms of overall fabric. The reception staff are very helpful and willing and kind this hotel is a one or two night stay but needs to think about completely overhauling the restaurant and food facilities and also maybe reducing the price for a stay. If you the put these changes together with the excellent reception staff this hotel could be great. So at present we would give it 3 stars. It could be 4 -5 because of the staff but they need a better hotel to be truly proud of. Lastly we will stay here again I’m sure in the future. I really hope that the next stay these things may have changed.
Commentaires de Gestion de l’hôtel
23 août 2024 par Noelia, duty manager , Gestion de l’hôtel
Dear Etienne, Thank you very much for your feedback, I'm very happy to read that our receptionists helped you with the right choice of room and you were able to choose. Please let me know on your next booking and I will take care of your booking personally my email is dutymgr.cambridge@hotelduvin.com .Kind regards,
