Note fondée sur 525 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2023 par Hotel Manager, Gestion de l’hôtel
Dear Nicole,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great stay and gave us a perfect rating. It's wonderful to know that you enjoyed your time at our hotel. If you have any suggestions or if there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay!Best regards,Hotel Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive review! We’re glad to hear you had a good experience during your stay. Your feedback motivates us to maintain our standards and improve further. We look forward to welcoming you back for an even better visit next time!Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
THE WORST QUALITY INN EVER!
WE WERE TIRED AND GOT A ROOM
WOULD NOT GIVE US A REFUND SO WE WERE STUCK...
ABSOLUTELY FILTHY!! TEENT TINY ANTS EVERYWHERE!
ICE MACHINE BROKEN. REMOTE TO TV WASN'T WORKING. WE BROUGHT IT TO THE FRONT DESK TO CHANGE THE BATTERIES AND IT STILL DIDN'T HELP..
THIS PLACE SHOULD BE CLOSED BY THE HEALTH DEPARTMENT.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the issues you encountered, particularly with cleanliness and maintenance. Your concerns about the ants, the ice machine, and the TV remote are important to us, and we will address them immediately. We understand how frustrating this experience was, and we regret that we couldn’t meet your expectations. Please reach out to us directly if you'd like to discuss this further.Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Staff was incredibly friendly. Jessica at the front desk was a delight. The room was clean and comfortable, however we stayed in a handicap accessible room and the bathroom smelled like a truck stop bathroom and the shower was not very clean. Otherwise the property and area was clean and comfortable and the fact they have a large area for semi and truck/trailer parking is fantastic.
Very pet friendly property with pet fee only $10 per pet.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We’re glad to hear that our staff, especially Jessica, made a positive impression and that you found the room clean and comfortable. We appreciate your feedback regarding the bathroom and shower cleanliness, and we will work to address these concerns promptly. We're also pleased you enjoyed the parking facilities and our pet-friendly policy. We hope to welcome you back soon for an even better experience.Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024
Staff was accomadating when I wanted to change rooms. Location is great, close to everything you need or want.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that our staff was accommodating during your room change and that you enjoyed our convenient location. It’s always our goal to ensure our guests have everything they need for a pleasant stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Customer service is good, but the room 102 it’s in bad condition.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear you enjoyed our customer service, but we sincerely apologize for the condition of room 102. Your concerns will be addressed with our maintenance team. We hope to have the opportunity to provide you with a better experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 8 sept. 2024 sur Hotels
It was clean and in a decent location. Not bad for the price. Staff was friendly and it was quiet. The place is run down, but we weren’t expecting 5 star. Even though it was old, it was still clean!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear you found the hotel clean and in a good location. We appreciate your understanding regarding the property's age and are pleased that the cleanliness and friendly staff made your stay comfortable. We hope to welcome you back in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 4 sept. 2024 sur Hotels
It feels reviews are not real, everything is so old, room smells, beds are not comfortable. It doesn’t worth for $90.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,I’m sorry to hear about your disappointing experience. Your feedback is valuable, and I apologize for the issues you encountered with the room condition and comfort. We strive to provide a pleasant stay, and I’ll ensure your concerns are addressed with our team. Thank you for bringing this to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the perfect 10 out of 10 rating! We’re thrilled to hear you had a great experience with us. Your positive feedback motivates us to continue delivering excellent service. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The staff was amazing it was super quit an the breakfast was on point
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic review and perfect rating! We’re thrilled to hear that you enjoyed our amazing staff, the quiet atmosphere, and the breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back for another excellent stay.Sincerely, Hotel Manager
