Note fondée sur 196 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 juin 2024 par Dan Geda - Guest Experience Manager, Gestion de l’hôtel
Dear Normand,I wanted to personally thank you for taking the time to leave us a4/5 rating. Your feedback means a lot to us and we're thrilled to hear that you had a positive experience. Your satisfaction is our top priority, and it's rewarding to know that we're meeting your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Thank you once again for your support!
par un voyageur de Kingston
Publié le 3 oct. 2024 sur Expedia
Lovely property. I shall return
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Vanessa, Gestion de l’hôtel
Dear Donovan,Thank you for your kind words! We are so pleased to hear that you enjoyed your stay and that you are planning to return. We cannot wait to welcome you back for another great experience!Best Regards,Vanessa de NavaFront Office Manager
par un voyageur
Mooi nieuw hotel, goede locatie.
Publié le 30 sept. 2024 sur HotelsMooi vrij nieuw hotel op loopafstand van het centrum. Jammer dat het in en uitchecken zo lang duurde omdat men niet het juiste betaal apparaat beschikbaar had voor Visa kaarten uit de EU.. Daarnaast werkte de sauna en het stoombad nog niet een uur na openingstijd.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Dan Geda - Guest Experience Manager, Gestion de l’hôtel
Dear Don,Thank you for sharing your feedback with us. We're glad to hear you appreciated our hotel's location. However, we sincerely apologize for the inconvenience you experienced with the check-in/check-out process and the delay in the availability of the sauna and steam bath. Your feedback is invaluable as we work to improve our services, and we will address these issues with our team to ensure a smoother experience for future guests. We hope to have the opportunity to welcome you again and provide a stay that exceeds your expectations. Safe travels!Best regards,Dan Geda - Guest Experience Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Lovely hotel, clean, modern and spacious studio with cooking facilities and fridge etc. Excellent location for exploring Cambridge.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Dan Geda - Guest Experience Manager, Gestion de l’hôtel
Dear Suzanne,Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and appreciated the cleanliness, modern amenities, and spacious studio setup. It's great to know the cooking facilities and fridge added to your comfort. We're also glad our location made exploring Cambridge convenient for you. We hope to welcome you back on your next visit!Warm Regards,Dan Geda - Guest Experience Manager
par un voyageur
Excelente hotel.
Publié le 24 sept. 2024 sur HotelsMuy limpio. Moderno. Con cocineta el cuarto Además céntrico porque está a pie de la mayoría de atracciones en Cambridge. Muy recomendable.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Dan, Gestion de l’hôtel
Dear Luisa,Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our clean, modern accommodations and found the kitchenette in your room convenient. Our central location is definitely a great benefit for guests looking to explore Cambridge on foot, and we're glad it added to your experience. We appreciate the recommendation and hope to welcome you back on your next visit!Warm regards,Dan Geda - Guest Experience Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Dan Geda - Guest Experience Manager, Gestion de l’hôtel
Dear Eva,Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had such a positive experience with us. Your kind words motivate our team to continue delivering the best service possible. We truly appreciate your support and look forward to welcoming you again soon!Warm regards,Dan Geda - Guest Experience Manager
par un voyageur
Luxurious hotel for a weekend stay in Cambridge
Publié le 22 sept. 2024 sur HotelsCouldn’t fault the hotel, excellent service from beginning to end. Welcoming, friendly staff throughout and a special thanks to Diane on reception for being super helpful. Fantastic room (Attenborough apartment), great range of foods at breakfast, lovely bar and spa area. Will definitely be returning!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Dan Geda - Guest Experience Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We’re delighted to hear that you had such a luxurious and enjoyable weekend stay with us in Cambridge. It’s fantastic that you experienced excellent service throughout, and we’ll be sure to pass on your kind words to Diane at reception. We’re glad you loved the Attenborough apartment, our breakfast selection, and the bar and spa areas. We look forward to welcoming you back for another great stay soon!Warm Regards,Dan Geda - Guest Experience Manager
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Dan , Gestion de l’hôtel
Dear Mick,Thank you so much for your amazing 10/10 review! We're absolutely thrilled to hear that you had such a great experience with us. Our team works hard to ensure every detail is just right, and it’s so rewarding to know that we met your expectations. Your feedback truly inspires us to keep delivering the best service possible!We can't wait to welcome you back again soon! If there’s anything else we can do to make your next visit even better, feel free to let us know.Warm regards,Dan Geda - Guest Experience Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Parking underneath hotel itself. Secure and plenty of spaces. Warm welcome from team at Fellows House. Bags taken and looked after until check in
par un voyageur de SUWANEE
Publié le 14 sept. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Vanessa, Gestion de l’hôtel
Dear Celestina,We are truly heartened to receive your generous review of The Fellows House, Curio Collection by Hilton. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Best Regards,Vanessa de NavaFront Office Manager