Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 avr. 2024 sur Expedia
Déjeuner simpliste et oreillers de mauvaise qualité
Toile d'araignée dans le coin de la fenêtre
C'était correct !
par un voyageur
Publié le 16 août 2024 sur Expedia
The lady at the front desk was really helpful because our reservation got messed up. But the room was dirty, We found multiple different kind of bugs and almost stepped on a scorpion in the bathroom in the morning. Caught it and showed the lady at the desk and all she said was I will tell our Orkin man. The breakfast was pretty gross and was told that the hot tub pool were not available, which is another reason we picked this hotel to use those facilities. Seriously feel ripped off this was our one Trip a year with our kids and it was pretty sad. Felt like I should’ve got some sort of Compensation or something. Not sure I’ll ever go to comfort Inn again.
Commentaires de Gestion de l’hôtel
22 août 2024 par Taylor W, Front Desk, Gestion de l’hôtel
Hello Bethany, I am very sorry that this was your experience. We are doing our best to remedy all of these issues, I apologize that they weren't remedied in time for your stay. These were massive inconveniences to you and your family during your stay, I cannot apologize enough for that. I have passed these concerns on to the proper supervisors. We hope you give Comfort Inn another chance in the future. Have a great day!
par un voyageur
Publié le 13 août 2024 sur Expedia
No scramble eggs, half done thin bacon. Watery sausage.
Commentaires de Gestion de l’hôtel
22 août 2024 par Taylor W, Front Desk, Gestion de l’hôtel
Hello!I am very sorry that this was your experience with our breakfast, I have passed along these concerns to the General Manager to get them remedied. We hope you stay with us again. Have a great day!
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Taylor W, Front Desk, Gestion de l’hôtel
Hello!Thank you for your response. Have a great day!
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Taylor W, Front Desk, Gestion de l’hôtel
Hello!Thank you for your honest feedback! We hope you stay with us again in the future. Have a great day!
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Taylor W, Front Desk, Gestion de l’hôtel
Thank you for your positive feedback, we hope you stay with us again during your next visit to the area!
par un voyageur
Publié le 3 août 2024 sur Expedia
Great place to stay
Commentaires de Gestion de l’hôtel
8 août 2024 par Taylor W, Front Desk, Gestion de l’hôtel
Hello!Thank you for your positive feedback! We hope you stay with again during your next visit to the area.
par un voyageur
Everything Good Unless You Want to Swim
Publié le 31 juill. 2024 sur HotelsGreat place. Conveniently located off freeway. Nice room. Clean and spacious. Staff friendly and helpful. Good breakfast included with stay.
One complaint- pool and jacuzzi listed as amenities. However, found out upon arriving that both are closed for maintenance.
This should've been stated on the site.
We drove all day to get there and I was really looking forward to relaxing in the jacuzzi.
Would've gone to the place across the street that actually had an OPEN pool.
Commentaires de Gestion de l’hôtel
8 août 2024 par Taylor W, Front Desk, Gestion de l’hôtel
Hello Lance!We are glad to hear that your stay was a good one aside from our pool and hot tub being under maintenance. We apologize for the inconvenience it caused your stay. Hopefully this wont deter you from staying with us again during your next trip to the area. Have a great day!
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Taylor W, Front Desk, Gestion de l’hôtel
Thank you so much for your positive feedback. We hope you stay with us again soon.Have a great day!
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Taylor W, Front Desk, Gestion de l’hôtel
Thank you so much for your positive feedback, we hope you stay with us again during your next visit to the area.Have a great day!