Note fondée sur 880 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 mai 2024 sur Expedia
Quand nous sommes arrivés, il n’y avait personne à la réception. Nous avons dû monter au Casino, ce qui est correct. Toutefois, nous n’avons pas reçu toutes les informations relatives à la chambre et quand nous sommes arrivés, nous avons tenté de joindre la réception par téléphone, à plusieurs reprises, sans succès. Les chambres étaient malpropres, poussiéreuses.
par un voyageur
Publié le 3 janv. 2022 sur Hotels
Ce motel fait partie d'un complexe avec casino, hôtel, motel et restaurants. Lorsque les derniers joueurs , fortement alcoolisés, sont revenus du casino vers 5 heures du matin, ils ont réveillé tous leurs voisins.
En faisant abstraction de cet incident, les alentours du motel étaient très calmes.
Commentaires de Gestion de l’hôtel
5 janv. 2022 par Front Desk Supervisor, Gestion de l’hôtel
Thank you for the good review. We want to apologize for the noise issue you had. We hope to see you again in the near future.
par un voyageur
Publié le 18 août 2024 sur Expedia
It was not good no refrigerator they forgot a blanket on a bed no were to plug in a coffee pot and it was not worth the money for a room like that
Commentaires de Gestion de l’hôtel
27 août 2024 par Felix, Gestion de l’hôtel
It seems we didn't meet your expectations. We do have staff on site 24/7 to help guests with any issues that may arise. If you do decide to stay again in the future, we hope that our team can better help you with any problems that may happen.
par un voyageur
Publié le 13 août 2024 sur Expedia
I like the pet policy the outdoor space and bed frame s comfortable
Commentaires de Gestion de l’hôtel
27 août 2024 par Felix, Gestion de l’hôtel
We're glad you and your pet enjoyed your stay with us! We hope to see you again in the future!
par un voyageur
Publié le 11 août 2024 sur Expedia
Good place
Commentaires de Gestion de l’hôtel
27 août 2024 par Felix, Gestion de l’hôtel
We're glad you enjoyed your stay! We hope to see you again in the future!
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Felix, Gestion de l’hôtel
We're glad you had a pleasant experience. We hope to see you again in the future!
par un voyageur
Publié le 7 août 2024 sur Hotels
It was perfect...the price was right!
Commentaires de Gestion de l’hôtel
27 août 2024 par Felix, Gestion de l’hôtel
We're glad you enjoyed your stay with us! We hope to see you again in the future!
par un voyageur
Publié le 7 août 2024 sur Expedia
I booked this stay through Expedia. They didnt tell you that you would be staying in the dirty old lodge that is quite a ways down the road from the casino. I was assuming we were staying in the casino. The room smelt like must and cigarettes'. It was in a secluded area with no staff which mad me feel unsafe. They had to put us in the upstairs rooms which we requested first floor but they said if it rained hard the retaining wall could cave and we would be trapped in our rooms. WTH! Then we we checked in we waited an hour in line to check in because the computers were down. Checking into the hotel is super inconvient. You have to walk all the way throught the hotel, then down a long hall and around the corner. It isnt put together well at all. Either way, they did comp us 2 free dinners at the buffett so the was kind of them. Over all I can not speak for the hotel in the casino because we didnt get to stay there. I dont normally post complaints but this over all wasnt the best experience. I think they need to do a better job letting you know where you will be staying the casino or the lodge below the casino.
Commentaires de Gestion de l’hôtel
27 août 2024 par Felix, Gestion de l’hôtel
We apologize for any issues you've had with your stay, as well as for any confusion when the reservation was made. We do hope that if you decide to visit us again, that we can quickly remedy any issues you may have had and give you a more enjoyable experience.
par un voyageur
Be aware about booking… read reviews
Publié le 30 juill. 2024 sur HotelsWhen first getting checked in, went to our room opening the door, everything was disassembled, and looked like it was in the middle of renovating…Called the front desk, and they said they would have someone come down to check it out, waited half an hour no one came went back to the lobby and had to get a different room, next day brought up again what happened with the other room, they said would let the manager know, and still haven’t heard back from them
Commentaires de Gestion de l’hôtel
27 août 2024 par Felix, Gestion de l’hôtel
We apologize for the issues you had when checking in. If you do decide to stay again, please let us know of the incident and we will try to remedy the issue.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
All great! friendly staff
Commentaires de Gestion de l’hôtel
27 août 2024 par Felix, Gestion de l’hôtel
We're glad our staff were able to give you a pleasant experience! We do hope to see you again in the future!
