Note fondée sur 921 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
73 % des clients le recommandent
4,0 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
Ok overall.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Carlyle Hotel Management, Gestion de l’hôtel
Dear Ken,Thank you for your feedback! We appreciate your comments and are glad to hear that your experience was okay overall. If you have any specific suggestions for improvement, we would love to hear them. Our goal is to enhance our guests’ experiences, and your insights can help us achieve that. We hope to welcome you back for an even better stay in the future!Thank You,Carlyle Hotel Management
3 sur 5
par un voyageur

Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Carlyle Hotel Management, Gestion de l’hôtel
Dear Phuoc,Thank you for rating your stay at Carlyle Hotel.  We hope to host you again for your next trip to Carlyle Hotel to serve you with a more comfortable stay and enhanced experience.Thank You,Carlyle Hotel Management
5 sur 5
par un voyageur

Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Carlyle Hotel Management, Gestion de l’hôtel
Dear Thomas,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Carlyle Hotel many more times.Thank You,Carlyle Hotel Management
4 sur 5
par un voyageur

Publié le 29 sept. 2024 sur Hotels
An okay place for a great price. Free parking. Located close to a freeway. Comfortable bed. In-room refrigerator and microwave. No breakfast.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Carlyle Hotel Management, Gestion de l’hôtel
Dear Anthony,Thank you for your feedback! We're glad to hear you found our hotel to be a great value with comfortable accommodations and convenient amenities like free parking, an in-room refrigerator, and microwave. We appreciate your comments about the lack of breakfast, as we are always looking for ways to improve our offerings. We hope to welcome you back for another stay at an affordable price!Thank You,Carlyle Hotel Management
5 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Expedia
Room was very nice and clean, bed was super comfortable, and the staff member who checked me in, and checked me out was very friendly. Highly reccomended.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Carlyle Hotel Management, Gestion de l’hôtel
Dear Daniel,Thank you for your fantastic review! We're thrilled to hear that you found your room nice and clean, and that the bed was super comfortable. It’s wonderful to know that our staff made a positive impression during your check-in and check-out. We appreciate your high recommendation and hope to welcome you back for another great stay soon!Thank You,Carlyle Hotel Management
5 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Expedia
I stayed at this property for 4 nights so I really got a good feel of it. I used to pass this hotel by on my daily commute to work, have since moved out of the area but figured it would be neat to actually see the inside of the building. This hotel is very clean, and looks very well cared for - in a "sweat-equity" kind of way. The wallpaper is patched with a similar print as the original, the carpet somewhat torn, old fixtures and furniture, in generally it looks like no money has been used to update the facility since the early 2000's BUT it is VERY clean which shows regular effort and care, if not additional investment in the facility. The walls are pretty thin so you hear loud neighbors easily. Also, the first floor has an interesting back patio/area. The rooms have sliding glass doors out to the patio space, but the entire floor is joined as one large space so I felt the need to keep the shades drawn so I didn't wake up to someone staring into my room from the patio. Overall, staff was friendly, and the room rates were a great value. I'd stay here again!
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Carlyle Hotel Management, Gestion de l’hôtel
Dear Erica,Thank you for your thoughtful and detailed feedback! We’re delighted to hear that you found our hotel clean and well cared for, even if some areas show their age. We appreciate your understanding of the facility’s character and the effort our team puts into maintaining it. Your comments about noise and the patio space are valuable, and we will take them into consideration as we work to improve our guest experience. We're glad you enjoyed the friendly service and great value, and we look forward to welcoming you back for another stay!Thank You,Carlyle Hotel Management
4 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Carlyle Hotel Management, Gestion de l’hôtel
Dear Abdullah,Thank you so much for awarding us a positive rating for your stay at our Carlyle Hotel hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Carlyle Hotel Management
5 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Carlyle Hotel Management, Gestion de l’hôtel
Dear Aaron,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Carlyle Hotel many more times.Thank You,Carlyle Hotel Management
1 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Hotels
This place is honted, never believed in ghosts before until this place! Front end staff were nice. But you could tell something was off. If you’re looking to share your room with a ghost I’m sure this would be your spot. Never want to go back myself.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Carlyle Hotel Management, Gestion de l’hôtel
Dear jaime,Thank you for sharing your unique experience. We're glad to hear that our front desk staff made a positive impression, but we sincerely apologize that your stay felt unsettling. We take all feedback seriously and will look into your comments regarding the atmosphere of the hotel. If you ever decide to give us another chance, we’d be happy to ensure your stay is comfortable and enjoyable.Sincerely,Carlyle Hotel Management
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Carlyle Hotel Management, Gestion de l’hôtel
Dear Darren ,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Carlyle Hotel many more times.Thank You,Carlyle Hotel Management