Note fondée sur 965 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juin 2024 sur Hotels
Service à améliorer
Commentaires de Gestion de l’hôtel
30 juin 2024 par Grace, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Extraordinaire
Publié le 1 mars 2019 sur HotelsHôtel magnifique qui a su conserver son charme historique avec le luxe du moderne.
Suberbe expérience.
Emplacement idéal pour visiter les musées de Canberra.
Quartier très calme voire désert le we.
Commentaires de Gestion de l’hôtel
29 mars 2019 par Hotel Kurrajong, Gestion de l’hôtel
Thank you for taking the time to write this review.
Hope to have you stay with us again.
par un voyageur
Publié le 27 avr. 2018 sur Hotels
par un voyageur
Publié le 25 août 2024 sur Expedia
Great stay at the Kurrajong, historic property beautifully renovated. Lovely place to have a drink m, including by the fireplace in winter.
Commentaires de Gestion de l’hôtel
27 août 2024 par Grace, Gestion de l’hôtel
Dear Sofia,Thank you so much for your kind words and for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a fantastic stay and that our team's efforts made a positive impact on your visit.Your appreciation for our immaculate rooms, attentive staff, and delicious dining options means the world to us. We strive to provide exceptional hospitality, and it is heartwarming to know that we succeeded in making your stay enjoyable and memorable.We truly value your recommendation, and we cannot wait to welcome you back for another fantastic stay in the near future. Should you need any assistance with your future reservations, please do not hesitate to reach out to us directly.Once again, thank you for choosing our hotel, and we look forward to creating more unforgettable experiences for you in the days ahead.Warm regards,Grace Russell Duty Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Nice clean property in s convenient location
Commentaires de Gestion de l’hôtel
27 août 2024 par Grace, Gestion de l’hôtel
Dear Annabel,Thank you for taking a moment to reflect on your recent stay experience with us at Hotel Kurrajong Canberra. I am so pleased that we could welcome you!I appreciate you commending on our facilities and could not agree with you more that our location is certainly a highlight and very convenient for many of our guests to explore the prominent sites of Canberra or local attractions! The comments you made regarding your stay with us are most appreciatedWe look forward to welcoming you back to the hotel in the near future.Best Regards,Grace Russell Duty Manager
par un voyageur
Publié le 22 août 2024 sur Hotels
par un voyageur
Publié le 20 août 2024 sur Expedia
The hotel needs to upgrade its security standards- Upon arrival to my room after a day of sightseeing i found my room was kept wide open as if it has been checked out. My laptop and personal belongings were touched by the house keeping staff, i stayed in the property in room 57 on 16th Aug until 19th Aug2024.
I would not recommend this hotel to anyone just because of this reason.
Commentaires de Gestion de l’hôtel
22 août 2024 par Grace, Gestion de l’hôtel
Dear Ben,Thank you for taking the time to post your review on Expedia .It is through such feedback that we can isolate issues and areas in need of attention. Your feedback is particularly important in helping us to achieve our goal of 100% guest satisfaction. Please accept my sincere apologies for the unpleasant experience. We strive to ensure our guests experience is the best possible during their travels and we fell short of our goal this time. I completely understand how frustrating this must have been and I am truly embarrassed with the experience during your recent stay. I can assure you that this is not the standard that we maintain, I will personally review this feedback with the department heads with utmost seriousness. Once again, thank you for sharing your experience with us and we hope one day in the future you may give us the opportunity to atone for this occasion.Kind regards,Grace Russell Duty Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
Excellent facilities and great ambiance
Commentaires de Gestion de l’hôtel
22 août 2024 par Grace, Gestion de l’hôtel
Dear Christopher,Thank you so much for your wonderful feedback and for choosing to stay with us. We are thrilled to know that you had a fantastic experience at our hotel. Your kind words about our comfortable rooms, attentive staff, and excellent amenities are truly appreciated.We are dedicated to providing exceptional hospitality, and it brings us great joy to hear that we succeeded in making your stay enjoyable and memorable. Your recommendation means the world to us, and we cannot wait to welcome you back for another delightful stay.If there is anything else we can do to enhance your future visits, please do not hesitate to let us know. We value your loyalty, and we look forward to serving you with excellence again soon.Best regards,Grace Russell Duty Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Grace, Gestion de l’hôtel
Thank you for your review!
