Note fondée sur 968 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
par un voyageur
Publié le 25 août 2024 sur Hotels
par un voyageur
Publié le 23 août 2024 sur Expedia
Very accommodating staff, clean rooms overall excellent.
Commentaires de Gestion de l’hôtel
24 août 2024 par Sana Salahuddin, Gestion de l’hôtel
Dear Jeffrey,Thank you for sharing your experience with us! We are delighted to hear that you enjoyed your stay and found our staff accommodating and the room clean. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon!Kind Regards,Sana Salahuddin-Duty Manager
par un voyageur de COTTESLOE
Publié le 19 août 2024 sur Expedia
Easy access hotel, safe and room clean. Check in staff helpful and very polite. Breakfast was busy and food slightly above average but whilst staff levels are high, the restaurant felt unorganised and chaotic :)
Commentaires de Gestion de l’hôtel
25 août 2024 par Sana Salahuddin, Gestion de l’hôtel
Dear Megan,Thank you for sharing your experience with us! We are glad that you enjoyed the convenient location, safety, and cleanliness of your room , as well as the helpful and polite service from our check-in staff. We appreciate your observation about our breakfast and apologise for the disorganization you experienced in the restaurant. We will be sure to address this with our team to improve the overall dining experience. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon!Kind Regards,Sana Salahuddin-Duty Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
The team at Hotel Realm are friendly, approachable and accommodating. The surrounding dining options are exemplary, and the connections to services such as gym, spa and hairdresser make this the perfect Barton stay.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Sana Salahuddin-Duty Manager , Gestion de l’hôtel
Dear Traveler,Thank you for your review and for choosing to stay with us. We are thrilled to hear that you found our team to be friendly and accomodating, and liked our hospitality and services. We look forward to welcoming you back for another wonderful stay.Kind Regards,
par un voyageur
Publié le 9 août 2024 sur Wotif
Air conditioning was difficult to set.
Commentaires de Gestion de l’hôtel
11 août 2024 par Sana Salahuddin, Gestion de l’hôtel
Dear Madeline,Thank you for sharing your experience with us! I am sorry to hear you had trouble with the air conditioning. Please know that we are addressing this matter to ensure it does not happen again. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon!Kind Regards,Sana Salahuddin-Duty manager
par un voyageur
Publié le 3 août 2024 sur Expedia
par un voyageur
Great trip, outdated room.
Publié le 1 août 2024 sur HotelsHotel realm is beautiful and has a wonderful location!
But the decor of the rooms are outdated, the carpet is terribly stained and the seating does not allow for a couple of families to be close together and comfortable.
The robes provided have a horrible smell to them and the 24hr room service is not great!
We did enjoy our night away and the bed was so unbelievably comfortable that you don’t wanna leave it.
We would definitely stay again if the price was lower for what you get.
Commentaires de Gestion de l’hôtel
4 août 2024 par Sana Salahuddin, Gestion de l’hôtel
Dear Daina,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our location, the comfy bed, and your overall night away. However, we are sorry to hear about the issue you encountered with the room decor, carpet, seating, and other amenities. Your comments are invaluable as we work to enhance our guest experience. We are currently reviewing our room conditions and service to address these concerns. It was pleasure having you with us, and we hope to have the opportunity welcoming you back again.Kind Regards,Sana Salahuddin-Duty Manager
par un voyageur
Publié le 31 juill. 2024 sur Expedia
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Good staffs at hotel
They treat us like family
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Binny, Gestion de l’hôtel
Hi Takashi,Thank you for your feedback.We are happy to hear that our lovely staff looked after you like family.We look forward to welcoming you again in the future.Kind Regards,Binaya VaidyaAssistant Front Office ManagerHotel Realm
