Note fondée sur 347 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Hotels
Very clean hotel well located with parking.
Commentaires de Gestion de l’hôtel
22 août 2024 par Mercure Canberra Belconnen, Gestion de l’hôtel
Hi Alan. Thank you so much for your feedback. We are happy that you are happy with your stay with us. We wish to see you soon again.Regards
par un voyageur
Publié le 18 août 2024 sur Wotif
The room was spacious, clean and comfortable. The staff were friendly and professional. The location was ideal for amenities and public transport to other parts of Canberra.
Commentaires de Gestion de l’hôtel
19 août 2024 par Cheyne Stebbing, Gestion de l’hôtel
Dear GlennThank you for staying with us at Mercure Canberra Belconnen. I am delighted that you enjoyed your stay and we hope to welcome you back again soon. Kind RegardsCheyne StebbingGeneral Manager
par un voyageur
Great property
Publié le 18 août 2024 sur HotelsGreat value for money and great property. Everything in the room as described. The only thing I would like them to improve was in terms of breakfast which is provided was not up to Mercure standard as it's being served by club next door. Thanks
Commentaires de Gestion de l’hôtel
19 août 2024 par Cheyne Stebbing, Gestion de l’hôtel
Dear HemenThanks for taking the time to leave your review. I am pleased that you enjoyed the hotel and I have taken note of your feedback on the breakfast. I will discuss this further with our Head Chef to ensure our breakfast is improved. Kind RegardsCheyne StebbingGeneral Manager
par un voyageur
Publié le 14 août 2024 sur Expedia
The furnishings are beautiful in the room. Everything is modern, fresh and clean.
Commentaires de Gestion de l’hôtel
22 août 2024 par Team Mercure Belconnen., Gestion de l’hôtel
Hi MelissaThank you for taking the time to leave us a review. We are glad that our hotel served you the purpose and seems like you enjoyed your stay with us. Hope to see you again in the future.Regards
par un voyageur de Waverley
Publié le 11 août 2024 sur Expedia
Great facilities, very convenient to GIO stadium.
Commentaires de Gestion de l’hôtel
18 août 2024 par Team Mercure Belconnen., Gestion de l’hôtel
Hi ScottThank you so much for your time. We are glad that you had a convenient stay with us. We wish to welcome back to our property in near future.Regards
par un voyageur
Publié le 5 août 2024 sur Wotif
Breakfast was terrible, food was cold and some Bain Marie's empty even though we were there at 7.30am. Coffee was disgusting, juice was powdered with water, whole dining experience was awful.
Commentaires de Gestion de l’hôtel
10 août 2024 par Team Mercure Belconnen., Gestion de l’hôtel
Hi AnneI am sorry to hear that the restaurant experience did not meet your expectations. My colleagues and I have already discussed your feedback and the Food & Beverage Manager was made aware of this feedback as well. Please accept our apologies for any discomfort or inconvenience this may have caused you. Thank you again for sharing your experience, and we hope you will visit us again so we can try and create a better dining experience for you!RegardsTeam Mercure Beclonnen
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Team Mercure Belconnen., Gestion de l’hôtel
Hi Annette Thank you for your time.
par un voyageur
Goid and bad
Publié le 1 août 2024 sur HotelsThe desk clerk was not overly friendly utapoeared efficient. The hotel is attached to a club where breakfast is provided for a cost. There is no room service which I had expected.
Otherwise hotel was clean and spacious. There was a pillow menu which I welcomed.
We only stayed one night as planned.
I did not enjoy using technology for the compendium.
I wouldn't stay there again.
Commentaires de Gestion de l’hôtel
10 août 2024 par Team Mercure Belconnen., Gestion de l’hôtel
Hi AnnetteFirst of all thank you for taking the time for leaving us a feedback. We really appreciate the sincere feedback that rooms were to your liking. on the other hand, we failed you in so many ways. Please accept our sincere apologies. Reviews like this help us improve, we will keep in mind and do better. We really wish this will not stop you from coming back to stay with us. Once again thank you for your time.RegardsTeam Mercure Belconnen.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Cheyne Stebbing, Gestion de l’hôtel
Dear ChrisI'm glad you enjoyed your stay with us at Mercure Canberra Belconnen. Kind RegardsCheyne StebbingGeneral Manager
par un voyageur
Publié le 20 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Cheyne Stebbing, Gestion de l’hôtel
Dear MataafaThanks for your 5 star review, I'm pleased you had a great stay with us. Kind RegardsCheyne StebbingGeneral Manager
