Note fondée sur 944 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Meadowbank
Publié le 23 août 2024 sur Expedia
Great hotel, staff are lovely
Commentaires de Gestion de l’hôtel
25 août 2024 par QT Crew, Gestion de l’hôtel
Hi Emma,Thank you for leaving us a review of your stay, we're glad to hear you had an excellent stay, see you next time!
par un voyageur
Publié le 22 août 2024 sur Wotif
Room - 1403 - was in a bit of a sad state. No bottle opener, ventilation in bathroom was like 737 jet engine - I had to block it with a face washer - sink did not hold water at all, woeful water pressure, shower mixer handle fell off as soon as I touched it. Comfy bed, good pillows, ventilation noise eventually shut down at some point overnight.
Commentaires de Gestion de l’hôtel
25 août 2024 par QT Crew, Gestion de l’hôtel
Hi Phil,At QT, we consider ourselves maestros of design. And our spaces? Masterpieces. We’re disappointed to hear you didn’t see it this way, but give us another chance and we’ll make sure all the embellishments are added and finishing touches finalised. We hope to welcome you again soon.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par QT Crew, Gestion de l’hôtel
Hi Jonathan,Thank you for leaving us a review of your stay, we're glad to hear you had a blast and look forward to welcoming you back with us next time!
par un voyageur
Publié le 21 août 2024 sur Wotif
after I booked the room online, I rang to see if I could get a room as high as I could. I was informed that I could get a room on the 8th floor. This was 2 weeks prior to check-in. when I arrived I was informed that my room was not available....
The room we had was dated. There was no proper ventilation in the bathroom and there was mold on the walls. the entrance to the bathroom had a slight rise which could catch out the unknowing elderly.
Commentaires de Gestion de l’hôtel
25 août 2024 par QT Crew, Gestion de l’hôtel
Hi Darren,Thank you for taking the time in leaving us feedback from your stay with us. Spick, span and all decked out in design-led details - that’s usually us. We’re so sorry you found our space to be anything less. We’ve passed along your feedback so we can get everything sparkling again.
par un voyageur
Publié le 18 août 2024 sur Expedia
Construction site next door created a poor experience including noise 24/7. Nothing on website indicated construction impact on hotel quality. Very disappointed
Commentaires de Gestion de l’hôtel
25 août 2024 par QT Crew, Gestion de l’hôtel
Hi Betsy,Thank you for taking the time to share your feedback with us. Progress is challenging and whilst we love to see change, we understand its disruption. Please let our team know if you are ever planning on returning and we will ensure you experience our more ‘relaxed’ version.
par un voyageur
Beware Construction!!!
Publié le 18 août 2024 sur HotelsBeautifully designed hotel with great staff in dire need of some maintenance located on the edge of a major construction project 😳
Would stay again, but only after qualifying the state and location of our room. Friends who had breakfast in the hotel (we didn’t) were disappointed at the lack of fresh fruit etc. Staff we dealt with were all great and changed our room (issues with bathroom drainage and dysfunctional ac) without any fuss.. they are the only reason we’d go back. 😏
Commentaires de Gestion de l’hôtel
25 août 2024 par QT Crew, Gestion de l’hôtel
Hi Helen,Thank you for taking the time to share your feedback with us. Progress is challenging and whilst we love to see change, we understand its disruption. Please let our team know if you are ever planning on returning and we will ensure you experience our more ‘relaxed’ version.
par un voyageur
Publié le 12 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
25 août 2024 par QT Crew, Gestion de l’hôtel
Hi Rob,Thank you for your review, we're glad to hear you had a fantastic stay with us!
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Team QT Canberra, Gestion de l’hôtel
Hi Nigel,Sub-par service just doesn’t fly around here. Thanks for bringing your experience to our attention and we appreciate you talking the time to make us aware.
par un voyageur
Not suitable to stay
Publié le 11 août 2024 sur HotelsBuilding works outside - diggers going at 12 midnight on a Saturday night!!! They moved our rooms which was appreciated but this hotel is not visible to stay in with the building noise which is likely to be there through to 2025-2026.
Commentaires de Gestion de l’hôtel
12 août 2024 par QTC Team, Gestion de l’hôtel
Hey Nigel. Please accept our apologies regarding Construction noise. As you now its a government work & we can not do nothing much about it. Warm regards.
par un voyageur
Publié le 11 août 2024 sur Wotif
We had a very comfortable stay. The beds were good and the view from the room was lovely. The breakfast was good and included in the price. Unfortunately the room was next to the lifts which was noisy at times . Also there was major road works outside the hotel which made it a bit tricky to get in.
Commentaires de Gestion de l’hôtel
12 août 2024 par QTC Team, Gestion de l’hôtel
Hey Fiona. Sounds like you embraced the extraordinary. Love to hear it. Receiving reviews from aficionados like you is always a treat, and we look forward to blowing you away next time! Warm regards.
