Note fondée sur 1 031 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 4 avr. 2024 sur Expedia
Staff sympathique. Variété intéressante dans le buffet. Option de restaurants. Endroit propre. Piscine et plage à proximité. Belle expérience.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Hotel Management , Gestion de l’hôtel
Dear Mr KevinWe are very happy to learn that your overall experience was joyful. Thank you so much for taking the time to review our beloved resort. Our team will be delighted to serve you once again. Best regards!
3 sur 5
par un voyageur

Publié le 2 mars 2024 sur Expedia
L’établissement est légèrement défraîchi. Qualité correcte, mais sans plus.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Beach Palace, Gestion de l’hôtel
Dear GaelThank you for your feedback, we truly regret the perception of our facilities were not as you expected however we hope you can consider visit us again very soon!Respectfully,
5 sur 5
par un voyageur

Magnifique

Publié le 29 oct. 2023 sur Hotels
Vraiment très bon séjour All inclusive vraiment 24/24 avec un room service extrêmement rapide. Tout le personnel est au petit soins merci à Gabriella du petit déjeuner qui est toujours souriante et bienveillante. Idéal pour les enfants car activités toute la journée. Plusieurs restaurants de différentes spécialités. Et soirées à thème quotidien. Vraiment personnel au top Je recommande +++
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Hotel Management, Gestion de l’hôtel
Dear Ms. Sophia, thank you so much for visiting Beach Palace. We are glad to know that we were able to provide you with a pleasant stay and that you could enjoy our services and facilities. You can be sure that Sophia will be recognised for their excellent customer service. Regards,
5 sur 5
par un voyageur

Publié le 9 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2023 par Beach Palace, Gestion de l’hôtel
Dear Jean;Thank you for choosing Beach Palace Cancun, it was a pleasure to welcome you.We remain at your service and look forward to have you back soon.Best regards,
3 sur 5
par un voyageur

Publié le 19 nov. 2022 sur Expedia
Chambres défraîchies. Service courtois et excellente nourriture.
Commentaires de Gestion de l’hôtel
21 nov. 2022 par Beach Palace, Gestion de l’hôtel
Dear Ms. Trembley;Thank you for choosing Beach Palace.First of all, we thank you for stand out the excellent service that our staff provides to our guests. On the other hand, we regret to learn that our facilities did not meet your expectations. Rest assured that your comments are very important to us since we are committed to improving in each stay.We remain at your service.Best regards,
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 17 août 2022 sur Expedia
5 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
It really has everything. It was an unforgettable experience. Kids stays for free is a great plus. The kid still talks about this trip years later to anyone who would listen. It blew her mind that she could have three scoops of ice cream plus cake. We definitely hope to come back and let her bring a friend along.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Mrs. Chloe,Thank you very much for sharing such a heartwarming review of your stay at Beach Palace. We are delighted to hear that your experience was truly unforgettable. It brings us great joy to know that your child continues to reminisce about the trip, especially those special treats of ice cream and cake!We would be thrilled to welcome you back in the future, and we are sure that bringing along a friend would make the experience even more memorable for her. Warm regards, Beach Palace.
3 sur 5
par un voyageur de Forsyth

Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Mrs. Mary Ann,Thank you for taking the time to share your feedback. We would like to hear more about your stay, we are kindly asking you to write to us and tell us about your experience. We look forward to hearing from you. Kindest Regards, Beach Palace.
4 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Basel,Thank you very much for your perfect rating. We are delighted to know that your experience with us was entirely satisfactory.We look forward to welcoming you back in the future. Warm regards, Beach Palace.
3 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Mr. Felipe,Thank you for taking the time to share your feedback. We would like to hear more about your stay, we are kindly asking you to write to us and tell us about your experience. We look forward to hearing from you. Kindest Regards, Beach Palace.