Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good place
Publié le 21 nov. 2024 sur HomeAwayIs great place
par un voyageur
Quaint
Publié le 17 févr. 2024 sur HomeAwayOlder buildings, needed plumbing repairs, pool area was very crowded and there weren't enough chairs
Commentaires de Gestion de l’hôtel
9 mars 2024 par VrboOwner, Gestion de l’hôtel
I´m sorry to hear you´re not fully satisfied with your experience.
During certain seasons, like this one in Cancun, occupancy is high and the pools can be crowded.
par un voyageur
Publié le 26 janv. 2024 sur Expedia
We absolutely loved ever thing about this property we will definitely be back !!!!!!!!!
par un voyageur
Excellent Stay
Publié le 23 déc. 2023 sur HomeAwayOur family of 4, with adult kids, loved staying here. The place was in a perfect location and had all the amenities we needed. Steps from the beach and next door to the shopping center with a great grocery store so we could make meals and eat in/on the beach. Best tacos and ceviche at Tia Juana Tacos, across the street.
Gina, the host was quick to reply to every need.
Thank you!
par un voyageur
ovecharge
Publié le 8 déc. 2023 sur HomeAwayWith charge of $300.00/night we expected better.
1. leak toilet
2. unpleasant odor from washing machine
3. plugged shower and wash bowl
4. bugs eating you during nights
5. not enough toilet paper for 2 weeks
6. downstairs sliding door cannot open (rusty rail)
7. kitchen unsanitary
8. downstairs TV does not have cable
7. kitchen unsanitary
8. downstair TV does not have cable
Commentaires de Gestion de l’hôtel
21 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback. I´m sorry to hear that your experience didn´t meet your expectations.
For us, the most important thing is that you enjoy your stay to the fullest. Our staff, who was attentive to your stay, did not receive any notification from you during your stay to be able to correct these inconveniences. I appreciate your comments and we will do everything necessary to ensure that our Future guests have a better experience like all our previous guests.
I hope that your request that we eliminate the charge for cleaning the apartment since you could do it on your own, since your wife, as you mentioned, was a former cleaning lady, has not affected you much, but as I told you at the time, we must make sure that procedures were followed appropriately.
Best Regards
Georgina
par un voyageur
Great ocean view from the living room
Publié le 19 nov. 2023 sur HomeAwayThe location was perfect! Beautiful ocean is front of our condo and the bus stop to downtown was just a feet away.
Wi-fi worked perfectly and shower worked fine with hot water. Besides the ocean view, the reason why I chose this place was because there was a laundry machines. It was great to be able to use the dryer before packing. All the rooms were very clean and comfortable.
However there was one problem with a room in downstairs, there was quite few insects (big ants looking insects with wings) started to fly around at night and it landed on me while I was sleeping and it kept waking me up, but it didn’t bite or anything like that. Otherwise I strongly recommend this room and the owner Gina was very helpful and made our stay very comfortable. Thank you very much Gina!
par un voyageur
Publié le 23 juill. 2023 sur Expedia
The views were amazing!
par un voyageur
Publié le 25 janv. 2023 sur Expedia
Property is very comfortable and pleasantly decorated. Host was very good with leaving instructions. Condominium complex is a little older and quirky, but security at the complex is terrific and they keep the property very clean. The living room has a beautiful view of the ocean, even with the roof top of the lower property. The only thing to be aware of is that one bedroom is on the upper level while the second bedroom , which is very spacious is on the second level, and both bathrooms were on the 1st level. This condo also has lots of storage space. Would definitely rent this property again.
par un voyageur
Nice view
Publié le 25 oct. 2022 sur HomeAwayNo dishwasher. No oven (to cook a frozen pizza, use the microwave). Nice view and ocean sounds from the 2-person balcony.
Commentaires de Gestion de l’hôtel
5 déc. 2022 par VrboOwner, Gestion de l’hôtel
I hope you enjoyed your vacation, thank you for your comments.
In the description of the apartment we include the information relevant to the equipment, I hope it will be useful to future guests.
par un voyageur
Great Location
Publié le 28 juill. 2022 sur HomeAwayThe property is in a great location, right off the beach and behind a Huge mall where you can buy groceries. The beds were comfortable, the bathrooms were nice but I wish the kitchen was more equipped, but this is a new listing so I’m sure it will get better. The host had great communication and stayed in constant communication throughout our stay. The community had three pools and a bar that served pretty good food at a good price. The security was always present and we felt safe in the location. Everyone was friendly and helpful. Over all we enjoyed our stay and would stay here again.
Commentaires de Gestion de l’hôtel
28 oct. 2022 par VrboOwner, Gestion de l’hôtel
Thank you Andrea for your comments, we will consider them, they help us a lot.
I'm glad you enjoyed your stay and we hope to see you again.
