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Cancun International by ZEIVA

3.0 star property
3-star hotel near Plaza Las Americas

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Photo gallery for Cancun International by ZEIVA

Superior Room
Exterior
Front of property
Exterior
Junior Room

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6 Gladiolas, Cancun, QROO, 77500
  • Las Palapas Park
    ‪1 min walk‬
  • Plaza 28
    ‪12 min walk‬
  • Plaza Las Americas
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Suite, Balcony, City View

Family Suite, Balcony, City View

Family Suite, Balcony, City View

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, Balcony, City View

Premium Suite, Balcony, City View

Premium Suite, Balcony, City View

  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

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About the area

Cancun

City center stay.You'll be steps from Las Palapas Park and within a 10-minute walk of Mercado Ki Huic with a stay at this Downtown Cancun hotel. Benito Juarez Municipal Building and Ceviche Square are also within half a mile (1 km).

What's nearby

  • Las Palapas Park - 1 min walk - 0.1 km
  • Benito Juarez Municipal Building - 8 min walk - 0.7 km
  • Plaza 28 - 12 min walk - 1.0 km
  • Plaza Las Americas - 4 min drive - 3.2 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬3 min walk
  • ‪Black Café - ‬4 min walk
  • ‪Pescaditos - ‬5 min walk
  • ‪Cocina Libanesa Sahara - ‬2 min walk
  • ‪El Crustáceo Cascarudo - ‬3 min walk

About this property

Cancun International by ZEIVA

3-star hotel near Plaza Las Americas
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Free self parking is available.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Front desk (24 hours)
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cancun International by ZEIVA offers 20 accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Outdoor pool

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

We should mention

  • Pool access is available 24-hours a day.

Property is also known as

Deluxe Cancun Suites
Cancun By Zeiva Cancun
Cancun International by ZEIVA Hotel
Cancun International by ZEIVA Cancun
Cancun International by ZEIVA Hotel Cancun

Cancun International by ZEIVA Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 5 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 6 out of 28 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ambar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many things nearby, like ADO bus station if you’re going to other places. Many restaurants to eat, but we also liked to eat at the hotel. You have to be patient but the food and service is worth it. Everything is clean at the hotel and the architecture is what we liked the most.
Stayed 6 nights in Dec 2024

6/10 Okay

Kira

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Budget-friendly accomodation
We stayed at this hotel for one night during our trip to Cancun. We chose it mainly for its affordable price, but our experience was mixed. On the positive side, the staff were incredibly friendly and helpful, which made our stay feel welcoming. The hotel and our room were clean, and the view of the square from our room was quite nice. However, there were several drawbacks. The furnishings in the room were basic and showing their quality—some pieces were coming apart. The room lacked soundproofing, so noise from the square and surrounding streets was noticeable throughout the night and into the morning, making it difficult to sleep. There were no blackout curtains, which allowed sunlight to stream in early. We had also booked a room that I believed had two king beds, but the one we were given had only one double bed. If bed configuration is important, I’d recommend confirming details directly with the hotel before your arrival. The free breakfast was very basic: black coffee, a couple slices of toast, and a little fruit. Milk for coffee was extra, which felt a bit inconvenient. Overall, this hotel is a decent choice if you’re on a budget and looking for a clean place to stay, but it comes with some trade-offs in terms of comfort and amenities.
Stayed 1 night in Dec 2024

8/10 Good

Christy

Stayed 1 night in Nov 2024

8/10 Good

Daryl, Shawnigan Lake

Overall, pretty good, excellent location, average unit somewhat basic but pretty good for the price in the area. They need to get their Wi-Fi issue addressed though, two days with no Wi-Fi is pretty stupid. Modern city like this, get it fixed.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Stayed 1 night in Nov 2024

2/10 Terrible

Carolina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Muy mal. No respetaron mi reservación solo me reservaron una de dos habitaciones y no respetaron el precio . Me lo dieron mucho más caro .
Stayed 1 night in Dec 2024

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Étonnant
Agréable, serviable et à l'écoute. Je recommande pour un court ou long séjour...
Stayed 6 nights in Jan 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Leider nicht weiterzuempfehlen
Die Hotelzimmer sind hübsch, aber sehr alt eingerichtet. Der Duschkopf hat leider nicht selbst gehalten. Insgesamt ist das Hotel sehr hellhörig und auch im Treppenhaus hat man ALLE Geräusche gehört. Es gibt einen Aufzug, oder das Treppenhaus. Die Zimmer waren von der Größe sehr gut. Es ist überall sehr hellhörig. Die Türen sind nicht gedämmt, sodass man alle Geräusche vom Treppenhaus wahrnimmt - egal zu welcher Uhrzeit! Leider gibt es keinen Föhn. Das heißt man muss mit nassen Haaren ins Bett. Ich hatte mit Frühstück gebucht und das Frühstück bestand aus: 1 Tasse Kaffee 1 heller Toast 1 x Butter 1 x Erdbeermarmelade 5 dünne Scheiben Melone Frühstück kann man das nicht nennen. Leider (außer Tee oder Kaffee) keine Auswahlmöglichkeiten und auch keine Alternative zur süßen Marmelade (z.B. Wurst oder Käse). Kein Brot, oder Croissants oder Müsli. Unser Glück, dass wir nur eine Nacht hier waren. Bis um 04:00 Uhr nachts wurde laut Musik gespielt und gefeiert und wir mussten morgens um 06:30 Uhr wieder aufstehen. Wir können dieses Hotel leider nicht weiter empfehlen.
Stayed 1 night in Dec 2024

4/10 Poor

Rosa Angélica

Disliked: Staff & service
Alrededor del hotel había lugares como restaurante, plazas y bares muy agradables
Stayed 1 night in Dec 2024

10/10 Excellent

Deschenes,

Liked: Staff & service, amenities, property conditions & facilities
Pour le prix c’est parfait
Stayed 1 night in Dec 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

gabriela, CABO SAN LUCAS

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2024

6/10 Okay

PABLO

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Stayed 6 nights in Dec 2024

2/10 Terrible

MaryAn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
La verdad, le pongo esta calificación porque prácticamente nos estaban corriendo del hotel. Les cuento: al llegar al check-in, nos dieron una habitación con una sola cama para 4 personas, según ellos, porque era lo que habíamos reservado. Al expresar nuestra inconformidad, nos la cambiaron, pero al bajar por nuestras maletas nos obligaron a mostrar la reservación. Nos comentaron que si no estaban de acuerdo con el precio, nos podíamos ir, ya que según ellos la app (Expedia) había otorgado un precio muy bajo que no correspondía a sus tarifas. El encargado insistió en tomar mi celular para verificar si lo que decía era cierto. Estábamos tan cansados que decidimos no discutir más y simplemente dormir. Al día siguiente, al bajar al desayuno, nos cobraron por pedir un refill de café, y el desayuno muy basico. Además, nadie nos informó sobre la alberca, y el Internet no funcionaba, lo que hizo que tampoco pudiéramos usar la televisión. Otro problema fue que dejamos la llave desde temprano (10 a.m.) para que limpiaran la habitación, y cuando regresamos a las 5 p.m., nos dijeron que no sabían quiénes éramos y que no tenían nuestra llave. Fue un caos total. El servicio fue pésimo, y los encargados muy déspotas. Deberían recordar que no nos están regalando nada, ¡nosotros pagamos por su servicio! Es una lástima, porque el hotel es hermoso, pero su personal arruina toda la experiencia. Definitivamente, no regresaremos jamás.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ivan Antonio

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El Hotel es excelente, el detalle es con esta app, ya que no te hacen válida la reservación por este medio. Mucho cuidado. Mejor llamen a la propiedad y asegúrense.
Stayed 1 night in Nov 2024

2/10 Terrible

Weyler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un fraude la reservación
Ese hotel no existe, llegamos a la dirección y se llama de otra manera el hotel, nos dijeron que es la tercera vez que llega un huésped con reserva, la cual a ellos no les aparece en sistema, nos mencionaron que es un fraude, que ya lo habían reportado y les seguía ocurriendo que llega gente con reserva, cuando ellos solo reservan directamente
Stayed 2 nights in Nov 2024

8/10 Good

CATALINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, cómodo y en buen estado. Excelente ubicación junto al parque las palapas y muy cerca del mercado 28. No había agua caliente pero supongo que sería algo puntual.
Stayed 2 nights in Nov 2024

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención, únicamente que no hacen la reservación, corremos el riesgo de quedarnos sin hospedaje los que apartamos en linea
Stayed 1 night in Nov 2024