Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Family vacations in Cancun
Publié le 22 mars 2024 sur HomeAwayMy family did 1 week in an all inclusive hotel and for the 2nd week, we rented this Condo to explore Cancun. We loved it! The condo was clean & spacious. The only downside was the shower head (4/10). Fewer Strong jets so spaced out that you can't rinse... The shower at the pool was way better. They came to try to fix it, but it didn't work. In our opinion, they had to change the entire head. (just a regular shower head could do the job). The condo is located in the Hotel Ocean Dream in the heart of the hotel zone. Everything is close by walk (shopping, convenient store, grocery store and restaurants. The bus is passing right in front of the hotel so you can go anywhere on Kukulcan blvd or downtown Cancun. We also took a ferry with Xcaret Group to go visit Isla Mujeres. Avoid taking Ultramar: there are a few hidden fees that are not published on their internet site. When You compare with Xcaret it looks cheaper, but it end up more expensive. When you purchase the Xcaret ferry round trip, they give you a free entrance ticket for the scenic Tower in Cancun. Also Xcaret group has a high standard so you get outstanding service. If it wasn't of the shower head, my family and I would recommand to anyone this condo, but I'm hesitant knowing they could have the same shower problem. It's unfortunate cause everything else was great. You have access to 2 pools, beach access. The restaurant is affordable and you have a great selection of food (mexican & international).
par un voyageur
A perfect 10!
Publié le 27 oct. 2024 sur HomeAwayEverything about our stay here was wonderful!
par un voyageur
Amazing, beautiful view!!
Publié le 26 août 2024 sur HomeAwayGreat location: peaceful. Great experience!!
10 of 10
The room is exactly as in the picture, have a beautiful sea view and are so well cleaned!
100% recommendable!
par un voyageur
Publié le 17 août 2024 sur Expedia
I loved the location, the beach is amazing and the sea view from the balcony is spectacular. There are restaurants, night clubs and shops within walking distance. The bed mattress in the room is good. The kitchen disappointed me because the plates and cups are made of plastic, you cannot use them in the microwave. The state of the two sauce pans is not good, I didn’t use them. Also, the fact that they don’t take care of the curtains is not good at all as this is important. The building is not old but the metal fittings like the door handles in the kitchen cupboards are not well maintained therefore they are rusty as the salt in the atmosphere is very corrosive. Ignoring this issues, I had a nice stay.
par un voyageur
Publié le 30 juin 2024 sur Expedia
1) Vidrios en alberca
2) No dejan usar camastros en la playa
3) No te dejan tener agua en el area de la alberca
par un voyageur
Publié le 24 mars 2024 sur Expedia
Los cuartos necesitan muebles nuevos urgente porque el hotel en si está bello frente al mar me encantó gracias
par un voyageur de ft. thomas, ky
beach trip
Publié le 2 mars 2024 sur HomeAwayProperty was nice, the toilet did not work very well.
par un voyageur
Publié le 3 févr. 2024 sur Expedia
I found this hotel to be cheap. There was not even something to clean dishes with in the kitchen in our unit. The water fountain was restrictive which to me was a bit crazy. And I was told if I wanted to sit on the cushions on the beach I had to consume. I didn't want to consume as I was with family. And the music blaring songs with curse words at 9 am when there was only families on the beach was ridiculous. I wouldn't go back to this hotel.
par un voyageur
Publié le 8 janv. 2024 sur Expedia
La ubicacion es excelente, bancos, supermecados estan cerca, la playa es bastante buena y esta limpia.
Lo que no me gusto fue había plaga de hormigas en la cocina, no podiamos dejar nada afuera de comida, la tv no funcionaba varias veces reportamos y si fue el técnico pero en realidad nunca pudimos verla.
No podimos disfrutar en los camastros, nos prohibieron comer papas en esa zona siendo huespedes. Nuestra reservacion fue para 5 personas y llegando a nuestra habitacion solo habia platos y cubiertos para 4 personas, pedimos extra y no nos quisieron dar mas platos y cubiertos sin embargo si nos cobraron para 5 personas la estancia.
El agua de la piscina siempre estuvo fria.
par un voyageur
Publié le 27 déc. 2023 sur Expedia
I do not recommend this hotel during the check in they told us room cleaning was not included so we did not worry about leaving our valuable stuff in sight. One day we returned from the beach and they had cleaned the room and my gold chain was not where I left it.They said they were going to investigate and we never heard from them.
