Ratings based on 241 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 10, 2024 on Expedia
Comment from Hotel Management
Sep. 10, 2024 by QA / Calidad, Hotel Management
Apreciable Joan, Muchas gracias por habernos elegido para su estadía en Cancún. Agradecemos el tiempo que se tomó para dejar su valoración la cual suma a la mejora de nuestros servicios y satisfacción de nuestros huéspedes. Para nosotros será un placer recibirle nuevamente en un futuro no lejano. Sinceramente,
by A traveller from Arleta
Posted Aug. 25, 2024 on Expedia
Comment from Hotel Management
Aug. 29, 2024 by QA / Calidad, Hotel Management
Apreciable Claudia, Queremos expresar nuestro sincero agradecimiento por su retroalimentación positiva sobre su estancia en nuestro hotel. Esperamos tener el placer de recibirle nuevamente pronto. Sinceramente,
by A traveller
Posted Aug. 11, 2024 on Expedia
Excellent
Comment from Hotel Management
Aug. 13, 2024 by QA / Calidad, Hotel Management
Dear Frances, Thank you for taking the time to leave your comments, it is a pleasure to know you have enjoyed your time here. It will be a pleasure to welcome you back in the nearest future. Sincerely,
by A traveller
Posted Aug. 6, 2024 on Expedia
gym breakfast
Comment from Hotel Management
Aug. 9, 2024 by QA / Calidad, Hotel Management
Dear John, Thank you for the time taken to leave your comments, all hope you have enjoyed your stay here. We look forward to welcoming you back soon in the nearest future. Sincerely,
by A traveller
Posted Jul. 31, 2024 on Hotels
Comment from Hotel Management
Aug. 1, 2024 by QA / Calidad, Hotel Management
Apreciable Beatriz, Muchas gracias por su visita y por el tiempo que se tomó en contestar esta encuesta de satisfacción, esperamos haber cubierto sus expectativas de viaje. Será un placer recibirle nuevamente pronto. Sinceramente,
by A traveller
Posted May 29, 2024 on Hotels
I had a marvelous time will definitely stay there again.
Comment from Hotel Management
May 31, 2024 by QA / Calidad, Hotel Management
Dear Rommane, Thank you for your visit, it is glad to read you have enjoyed your stay here. It will be a pleasure to welcome you back soon.Sincerely,
by A traveller
Posted May 3, 2024 on Expedia
Good location for what we needed. The staff are wonderful! Shopping, restaurants, taxi's and bus easily accessible. The use of swimming pool from next door is good and towels provided.
Comment from Hotel Management
May 8, 2024 by QA / Calidad, Hotel Management
Dear Debika, Thank you for your feedback about your stay with us. It will be a pleasure to welcome you back soon. Sincerely,
by A traveller
Posted Apr. 27, 2024 on Expedia
Comment from Hotel Management
Apr. 29, 2024 by QA / Calidad, Hotel Management
Dear Beqir, Thank you for staying here at Fairfield Inn & Suites in Cancun. All hope you had a great time here. It will be a pleasure to welcome you back soon. Sincerely,
by A traveller from Maineville
Posted Apr. 24, 2024 on Expedia
Very nice and worth it.
Comment from Hotel Management
Apr. 24, 2024 by QA/Calidad, Hotel Management
Dear Prachi, Thank you very much for your visit and for letting us know you have enjoyed your time here. All look forward to welcoming you back soon. Sincerely,
by A traveller
Posted Apr. 17, 2024 on Expedia
- very good price
- very nice staff
- easy to access to places in downtown
- 4 mins walking distance from tour pick up point
- taxi / Uber anywhere is reasonable price
Comment from Hotel Management
Apr. 22, 2024 by QA / Calidad, Hotel Management
Dear DaDa, Greetings from Cancun! Thank you for your kind feedback.We are delighted to know that you had good experience here. It is always the endeavor of our teams to create memorable experiences for our valued guests. All look forward to welcoming you back in the nearest future. Sincerely,
