Note fondée sur 1 942 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juin 2024 par Best regards, Guest Service, Gestion de l’hôtel
Dear Nathacha,Thank you very much for the magnificent evaluation that you have shared.We hope to be able to welcome you again in the not too distant future so that, once again, you feel at home among us.
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mai 2024 par Guest Service, Gestion de l’hôtel
Dear OxanaThank you for your preference and for your kind review. It was a pleasure to welcome you at Grand Park Royal Cancún. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority.We are certain that we can make you feel at home every time you come. We will be waiting for your visit. Sincerely,
par un voyageur
Publié le 6 févr. 2023 sur Expedia
Le site la nourriture et le personnel
Excellent.
Pas assez de chaise et parasol sur la plage
Commentaires de Gestion de l’hôtel
7 févr. 2023 par Carlos Da Silva General Manager, Gestion de l’hôtel
Dear AndreeNous apprécions vos commentaires concernant votre récent séjour.Il n'y a rien de plus important pour nous que la satisfaction totale de nos clients, et nous travaillerons dur pour y parvenir.Nous espérons que vous nous donnerez l'occasion de nous rendre visite dans un proche avenir.SincerelyCarlos Da SilvaGeneral Manager
par un voyageur
Publié le 27 sept. 2024
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Best regards, Guest Service, Gestion de l’hôtel
Dear Shauna,Thank you very much for the magnificent evaluation that you have shared.We sincerely wish to have another opportunity to provide you with wonderful memories if you reward us with your visit in the future.
par un voyageur
Publié le 26 sept. 2024
WE absolutely loved our stay here. Definitely recommend this property! The staff was excellent and friendly! We had a fantastic time! Thank you, Grand Royal!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest service., Gestion de l’hôtel
Dear Shauna I, Thank you very much for sharing your recent experience in this your home.We are pleased to know that you have enjoyed an exceptional vacation as we wish.It is very important to receive comments like yours, which motivate us to continue providing the service that characterizes us.We hope to have the opportunity to serve you again in the near future.SincerelyGuest Service
par un voyageur
Publié le 7 sept. 2024
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Guest service., Gestion de l’hôtel
Dear Yuliyana, Thank you very much for sharing your recent experience in this your home.We are pleased to know that you have enjoyed an exceptional vacation as we wish.It is very important to receive comments like yours, which motivate us to continue providing the service that characterizes us.We hope to have the opportunity to serve you again in the near future.SincerelyGuest Service
par un voyageur
Publié le 29 août 2024
This resort was wonderful and the staff are amazing. Already planning the next trip down.
Commentaires de Gestion de l’hôtel
29 août 2024 par Kind regards, Guest Service, Gestion de l’hôtel
Dear Brenda,Thank you very much for sharing your comment about these wonderful days at Grand Park Royal.We are very pleased to know that you had a fantastic vacation and enjoyed our facilities and services, above the work that all of our staff made to exceed your expectations.We hope to welcome you again on your next vacation in the Mexican Caribbean.
par un voyageur
Publié le 23 août 2024
My friends and I really enjoyed the resort here. Everyone was so friendly and accommodating. Our butlers Jessica and Yashierda had our pool couch or beach cabanas ready for us every day of our stay and handled all of our dinner reservations. I would definitely stay here again.
Commentaires de Gestion de l’hôtel
23 août 2024 par Best regards, Guest Service, Gestion de l’hôtel
Dear Michelle,Thank you for sharing your comments regarding your recent stay.We are very pleased to know that you had a nice vacation and that our staff provided the best service to you and your friends.We are pleased to know that you have enjoyed your vacation, we look forward to seeing you in the not too distant future.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Cordialmente, Servicio al Huésped, Gestion de l’hôtel
Estimada Marinelza,Muchas gracias por la magnífica valoración que ha compartido.Deseamos sinceramente tener una nueva oportunidad de proporcionarle unos recuerdos maravillosos si nos vuelve a premiar con su visita en el futuro.
par un voyageur de New Westminster
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Service, Gestion de l’hôtel
Dear Chaebin, Thank you very much for the magnificent evaluation that you have shared.We are pleased to know that you have enjoyed an exceptional vacation as we wish.Knowing that we have lived up to your expectations fills us with satisfaction.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service
