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Hilton Garden Inn Cancun Airport

3.5 star property
Enjoy 2 bars/lounges at this 3.5-star Cancun hotel

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Restaurant
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Ventura Park Cancun
    ‪8 min drive‬
  • Moon Palace Golf Club
    ‪12 min drive‬
  • Riviera Cancun Golf Resort
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 31.31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 67.24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

In Cancun .Within 6 miles (10 km) of this Cancun hotel, you'll find Moon Palace Golf Club and Nichupté Lagoon. Ventura Park Cancun and Xoximilco are also within 6 miles (10 km).

What's nearby

  • Xoximilco - 8 min drive - 7.3 km
  • Ventura Park Cancun - 8 min drive - 7.2 km
  • Moon Palace Golf Club - 12 min drive - 9.5 km
  • Riviera Cancun Golf Resort - 12 min drive - 8.6 km
  • Iberostar Cancun Golf Course - 17 min drive - 16.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 2 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Kitchen Wolfgang Puck - ‬13 min walk
  • ‪SushiTequila - ‬14 min walk
  • ‪TGI Fridays - ‬12 min walk
  • ‪Guacamole Grill - ‬12 min walk

About this property

Hilton Garden Inn Cancun Airport

Enjoy 2 bars/lounges at this 3.5-star Cancun hotel
Hilton Garden Inn Cancun Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. The business-friendly Hilton Garden Inn Cancun Airport also features multilingual staff, dry cleaning/laundry services, and a convenience store. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 1 building
  • 186 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 165 per day)
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 395 for adults and MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1270 out of 2275 reviews
Rating 8 - Good. 522 out of 2275 reviews
Rating 6 - Okay. 227 out of 2275 reviews
Rating 4 - Poor. 126 out of 2275 reviews
Rating 2 - Terrible. 130 out of 2275 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

HOLLY

Travelled with family
Disliked: Staff & service, property conditions & facilities
I would not recommend this hotel. The pool area was gross, half was closed down, the other half water logged with cushions missing, etc. Check in was a joke. We arrived, was told we couldn't check in until 3pm (it was 2:30) so has to jump back in the line to wait to check in when everyone in front of us was able to before us. The only helpful employee was the guy scheduling the shuttle. I was also charged more then I was told on Travelocity! Our room was decent but besides that, disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Stayed 1 night in Feb 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Great for one night
Stayed 1 night in Feb 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & close to the airport- perfect for night before flying out. Room was clean- lacked enough towels, bed was firm.
Stayed 1 night in Feb 2025

2/10 Terrible

Victoria, La Crosse

Disliked: Amenities
We arrived early because of transportation times. 1:00 no early check in. We walked around the property to waste time. Came back at 3:00 check in time, there were about 70 to 80 couples family’s etc in line to check in the line went out the door…. We finally got checked in after standing in line about 4:50. Ridiculous… nope never again
Stayed 1 night in Feb 2025

6/10 Okay

John, Chicago

Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great overall
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esteban shuttle driver gave us great service from the get go Jorge bell service was excellent Both very professional and just like the staff
Stayed 1 night in Feb 2025

8/10 Good

TRINIDAD

Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
The website says there’s a shuttle but what it doesn’t say is that you have to reserve it a day in advance. I found this out after we spent an hour outside the cancun airport trying to find the shuttle. I called the number of the hotel as on Google maps several times and no one answered. Finally we resorted to paying $50 for 4 of us to have a shuttle at the airport take us to the hotel. Very disappointed in the lack of communication and inability to get a hold of anyone at the hotel. I expect better from this hotel chain.
Stayed 1 night in Feb 2025

8/10 Good

Santino

Basic hotel; but perfect for catching a flight the next morning out of the Can Cun International Airport. The breakfast buffet was pricy and cold; but that was the only option.
Stayed 1 night in Feb 2025

8/10 Good

Jad

Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Feb 2025

10/10 Excellent

Félix

Stayed 1 night in Feb 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Vir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

wafe

Travelled with family
Liked: Cleanliness, staff & service

Bonito hotel

El hotel está al lado d la terminal 2, la comida estuvo buena, lo q no me gustó es el aire esta programada para apagarse cada 5 minutos y pasamos calor
Stayed 1 night in Feb 2025

4/10 Poor

renia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food poisoning

Got food poisoning here within 1st hour of my stay. Shrimp dish
Stayed 1 night in Feb 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: convenient, clean, comfortable Bad: Restaurant food not good. Only two towels! No wash cloth, no bath mat, no hand towel
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Stayed 1 night in Feb 2025

2/10 Terrible

Rambuki

Stayed 1 night in Feb 2025

6/10 Okay

vasile

Stayed 1 night in Feb 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good option for an airport hotel. Good WiFi and nice rooftop bar area. You can walk really easily to and from T2 and T3.
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024