Ratings based on 890 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Hotels
They were doing major remodeling in the room across the hall and making a lot of noise. I cant imagine why they would put a guest in the room adjacent to that noise. The manager did agree to move my room but it was incredibly aggravating and inconvenient to move. Parts of the hotel may be under construction. the elevators did not work one night. The room furnishings are a bit tired and in need of upgrade for the price of the rooms. Service at the lobby bar was not good, at least for me. Perhaps I didn't pay close enough attention but there were a few add on fees. Just tell me what the room costs and stop with the resort and other fees. The grounds are nice and well maintained but for the money I would not recommend.
Comment from Hotel Management
Aug. 24, 2024 by Ariadne, Hotel Management
Thank you for taking the time to write a review about your recent stay. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,
by A traveller
Posted Aug. 18, 2024 on Expedia
Great place to stay and amazing service
Comment from Hotel Management
Aug. 20, 2024 by Ariadne, Hotel Management
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,
by A traveller
Posted Aug. 16, 2024 on Expedia
Now I'm not one to lie so believe me when I tell you this, the staff at this resort was extraordinary!! they were so incredibly nice and took notice to every little detail about our stay. They gave us tips and tricks into how we could enjoy our vacation even more and put an immense amount of effort into every thing they did. Overall, it was an 11/10 experience. I will definitely return!
Comment from Hotel Management
Aug. 16, 2024 by Ariadne, Hotel Management
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,
by A traveller
Posted Aug. 11, 2024 on Expedia
Comment from Hotel Management
Aug. 13, 2024 by Ariadne, Hotel Management
Thank you for taking the time to share your rating with us! We hope you can visit us again soon, Sincerely,
by A traveller
Posted Aug. 11, 2024 on Expedia
We had excellent 5 night stay at the property. Beautiful resort, great service and good dining options as well as amenities.
Comment from Hotel Management
Aug. 12, 2024 by Ariadne, Hotel Management
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,
by A traveller
Posted Aug. 9, 2024 on Expedia
Very kind and amazing customer service! Absolutely loved it will be back again!
Comment from Hotel Management
Aug. 12, 2024 by Ariadne, Hotel Management
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,
by A traveller
Posted Aug. 9, 2024 on Expedia
Really nice rooms
Comment from Hotel Management
Aug. 9, 2024 by Ariadne, Hotel Management
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,
by A traveller from Long Island City
Posted Aug. 8, 2024 on Expedia
Comment from Hotel Management
Aug. 12, 2024 by Ariadne, Hotel Management
Thank you for taking the time to share your rating with us! We hope you can visit us again soon, Sincerely,
by A traveller
Posted Aug. 6, 2024 on Expedia
Nooo
Comment from Hotel Management
Aug. 7, 2024 by Ariadne, Hotel Management
Thank you for taking the time to share your rating with us! We hope you can visit us again soon, Sincerely,
by A traveller
Our "Home away from Home"!
Posted Aug. 5, 2024 on HotelsThis location is our "home away from home"! We discovered this Resort 4 yours ago, and have come back every year. Clean, comfortable, good location, but the best part are your people! When we arrive many recognize us, and several remember my children and my names. I feel like it's a reunion with friends. I'm also so happy that this is not a "all-inclusive" resort. We eat at all the the restaurants there, but like the option to also explore the area.
Comment from Hotel Management
Sep. 6, 2024 by Ariadne, Hotel Management
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,
