Note fondée sur 944 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de MAGOG
Publié le 12 févr. 2023 sur Expedia
3ieme fois à cet hôtel et cette fois la dernière malheureusement. 2 jours les serviettes à la piscine en rupture de stock et grand relâchement au niveau de la nourriture. Grosse grosse drop mettons en seulement 1 an à ma dernière visite. Nous ne retournerons plus et pas digne du montant payé pour cet hôtel
Commentaires de Gestion de l’hôtel
13 févr. 2023 par Le Blanc Spa Resort Cancun, Gestion de l’hôtel
Dear Ms. Girard;Thank you for choosing Le Blanc Spa Resort Cancun.We regret to learn that our facilities and services did not meet your expectations, we appreciate you sharing your valuable feedback, your comments have been taken on board to implement corrective and improvement actions.We remain at your service and hope that in the near future you will give us the opportunity to welcome you once again.Cordially,
par un voyageur
Publié le 16 juill. 2022 sur Expedia
Hotel parfait , bémol …la nourriture
Commentaires de Gestion de l’hôtel
16 juill. 2022 par Le Blanc Spa Resort Cancun, Gestion de l’hôtel
Hello Andre, service is one of our passions; therefore, we appreciate knowing that our wonderful staff went above and beyond throughout your stay. Thank you once more! Please know that we truly hope to have the opportunity to welcome you back soon.
par un voyageur
Publié le 26 mai 2022 sur Hotels
Superbe séjour, service hors pair. Un MUST pour les gens qui apprécient des hauts standards de qualité. Thumbs up
Commentaires de Gestion de l’hôtel
10 juin 2022 par Le Blanc Spa Resort Cancun, Gestion de l’hôtel
Dear Patrice. Thank you for sharing your positive experience with us, We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team.
par un voyageur
Publié le 15 oct. 2019 sur Expedia
Service incroyable :))))
Pousse les gens à l’achat de membership :(
Commentaires de Gestion de l’hôtel
18 oct. 2019 par Le Blanc Spa Resort, Gestion de l’hôtel
Cher Hôte,
Je voudrais vous remercier d’avoir choisi Le Blanc Spa Resort comme destination pour votre dernier séjour. C’était un plaisir de vous avoir reçus. Permettez-moi d'exprimer mon appréciation suite à vos commentaires qui nous permettent toujours d'améliorer notre service.
Il sera un plaisir pour nous de vous accueillir à nouveau lors de votre prochaine visite à Cancun.
Meilleures salutations.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
My stay at Le Blanc was exceptional. The level of safety and attention to detail made me feel completely at ease. The service was incredibly thoughtful, ensuring every need was anticipated. The dining experience was flawless, offering a wide range of delicious, expertly prepared dishes. I highly recommend this resort for anyone seeking a luxurious and worry-free stay.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Le Blanc Resort Cancun, Gestion de l’hôtel
Dear Xiaoguang,Thank you so much for your wonderful feedback! We're delighted to hear that your stay at Le Blanc Cancun was exceptional and that our focus on safety, attention to detail, and thoughtful service made you feel completely at ease. It's fantastic to know that you enjoyed the dining experience as well. Your high recommendation means the world to us, and we can't wait to welcome you back for another luxurious and worry-free stay.Best regards,
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Very nice all inclusive. Nice pool areas and beach. Food was good. Staff was very attentive and seemed to genuinely want to give good service. Recommended.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Le Blanc Resort Cancun, Gestion de l’hôtel
Dear Brian,Thank you for your kind review! We’re happy to hear that you enjoyed your stay, from the pool and beach areas to the attentive service provided by our staff. It’s great to know that you found the food satisfying and the overall experience enjoyable. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay.Warm regards,
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Won’t stay anywhere else in Cancun
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Le Blanc Resort Cancun, Gestion de l’hôtel
Dear Yosof,Thank you for your outstanding 5-star rating! Your satisfaction is our priority, and we're thrilled to have provided you with a wonderful experience. We eagerly anticipate your return and are committed to making every visit memorable. If there's anything we can do to enhance your future stays, please don't hesitate to let us know. Your feedback is invaluable to us!Best regards,
par un voyageur
Publié le 13 oct. 2024 sur Expedia
The food are fantastic. Services is excellent. Very personal
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Le Blanc Resort Los Cabos, Gestion de l’hôtel
Dear Thuy,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the fantastic food and found the service to be excellent and personal. We strive to create memorable, personalized experiences for all our guests, and it’s great to know we succeeded during your stay.We look forward to welcoming you back for another exceptional experience soon!Warm regards,Janai ValdezManaging Director Le Blanc Resort Los Cabos
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Always a great stay at LeBlanc. Service and food are always excellent. Although our butler service this last time was the worst we have had through all of our stays. Not once did he knock on our door and introduce himself. I would say that was a fluke though.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Le Blanc Spa Resorts Cancun, Gestion de l’hôtel
Dear Jeremy,Thank you for your continued loyalty to Le Blanc Resort Cancun and for taking the time to share your feedback. We are delighted to hear that, as always, the service and food met your expectations. However, we sincerely regret that the butler service on your most recent visit did not align with the high standards we strive to maintain. Please know that this is not reflective of the typical experience we aim to provide, and we appreciate your understanding.Your feedback is invaluable, and we hope to welcome you back soon for a flawless stay.Warm regards,
par un voyageur de Ridgewood
Publié le 9 oct. 2024 sur Expedia
Everything was perfect
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Le Blanc Spa Resorts Cancun, Gestion de l’hôtel
Hello Enea,We are delighted to read your glowing review! Thank you for choosing Le Blanc Resort Cancun and for sharing your positive experience. It's heartening to know that our efforts to provide an excellent stay were successful. Your feedback motivates us to maintain and exceed the high standards we aim for.Should you decide to return, we would love the opportunity to host you again and ensure another wonderful stay. Thank you for being our guest and for the positive endorsement.Warm regards,