Note fondée sur 940 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de MAGOG
Publié le 12 févr. 2023 sur Expedia
3ieme fois à cet hôtel et cette fois la dernière malheureusement. 2 jours les serviettes à la piscine en rupture de stock et grand relâchement au niveau de la nourriture. Grosse grosse drop mettons en seulement 1 an à ma dernière visite. Nous ne retournerons plus et pas digne du montant payé pour cet hôtel
Commentaires de Gestion de l’hôtel
13 févr. 2023 par Le Blanc Spa Resort Cancun, Gestion de l’hôtel
Dear Ms. Girard;Thank you for choosing Le Blanc Spa Resort Cancun.We regret to learn that our facilities and services did not meet your expectations, we appreciate you sharing your valuable feedback, your comments have been taken on board to implement corrective and improvement actions.We remain at your service and hope that in the near future you will give us the opportunity to welcome you once again.Cordially,
par un voyageur
Publié le 16 juill. 2022 sur Expedia
Hotel parfait , bémol …la nourriture
Commentaires de Gestion de l’hôtel
16 juill. 2022 par Le Blanc Spa Resort Cancun, Gestion de l’hôtel
Hello Andre, service is one of our passions; therefore, we appreciate knowing that our wonderful staff went above and beyond throughout your stay. Thank you once more! Please know that we truly hope to have the opportunity to welcome you back soon.
par un voyageur
Publié le 26 mai 2022 sur Hotels
Superbe séjour, service hors pair. Un MUST pour les gens qui apprécient des hauts standards de qualité. Thumbs up
Commentaires de Gestion de l’hôtel
10 juin 2022 par Le Blanc Spa Resort Cancun, Gestion de l’hôtel
Dear Patrice. Thank you for sharing your positive experience with us, We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team.
par un voyageur
Publié le 15 oct. 2019 sur Expedia
Service incroyable :))))
Pousse les gens à l’achat de membership :(
Commentaires de Gestion de l’hôtel
18 oct. 2019 par Le Blanc Spa Resort, Gestion de l’hôtel
Cher Hôte,
Je voudrais vous remercier d’avoir choisi Le Blanc Spa Resort comme destination pour votre dernier séjour. C’était un plaisir de vous avoir reçus. Permettez-moi d'exprimer mon appréciation suite à vos commentaires qui nous permettent toujours d'améliorer notre service.
Il sera un plaisir pour nous de vous accueillir à nouveau lors de votre prochaine visite à Cancun.
Meilleures salutations.
par un voyageur
Publié le 19 août 2024 sur Expedia
This was a great resort! From the setting to the quality of service and attention. The spa was relaxing. They even checked in on me when I was sick! Beautiful, intimate, and peaceful.
Commentaires de Gestion de l’hôtel
19 août 2024 par Le Blanc Spa Resorts Cancun, Gestion de l’hôtel
Dear Juhi,Thank you for sharing your experience! We're delighted to hear that you enjoyed the serene setting, quality service, and attention to detail at the resort. It's wonderful to know that our team took care of you when you were unwell. We hope to welcome you back for another peaceful and rejuvenating stay!Best regards,
par un voyageur
Publié le 18 août 2024 sur Expedia
Excellent services people very kind
Commentaires de Gestion de l’hôtel
19 août 2024 par Le Blanc Spa Resorts Cancun, Gestion de l’hôtel
Dear Maria,Thank you for your feedback! We're thrilled to hear that you experienced excellent service and found our team to be kind. We look forward to welcoming you back for another wonderful stay!Best regards,
par un voyageur
Publié le 5 août 2024 sur Expedia
Everything about this property was amazing! The only issue we had was at check in. It took us about an hour and a half to get our room even though we arrived after check in time. Besides that, 10/10!
Commentaires de Gestion de l’hôtel
5 août 2024 par Le Blanc Spa Resorts Cancun, Gestion de l’hôtel
Dear Aisha,Thank you for sharing your review of your recent stay at Le Blanc Spa Resort Los Cabos. We are delighted to hear that you found everything about our property amazing and rated your experience 10/10!We apologize for the delay you experienced during check-in and appreciate your patience. Your feedback is important to us, and we will address this with our team to ensure smoother check-in processes in the future.We look forward to welcoming you back for another exceptional stay.Warm regards,
par un voyageur
Amazing stay!
Publié le 5 août 2024 sur HotelsThis visit was sort of impromptu just to meet with friends. This hotel is amazing. From the person who lets you in, to the servers, concierge etc.
The check-in was smooth, quickly and lets you feel comfortable from the start. The room took a little while to be ready, but by any means spoiled the stay.
Room was impeccable, clean, comfortable and the floor concierge was great. The little details in the room make the difference to other hotels.
The pools are very well kept. The servers around the pool are always ready to make you feel special. Towels and chairs available and plentiful. The beach was super clean. The beach chairs all clean and again, all the servers super kind, eager to help and always available. Food by the beach was great and so were the drinks.
Restaurants are all fantastic. We tried the Italian and the steakhouse and both were delicious. Servers make you feel welcome and specially Ingrid who the last night came to our table and chatted with us.
Definitely with the money, fantastic property, fantastic service and overall superb.
Would love to be back soon.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Le Blanc Spa Resorts Cancun, Gestion de l’hôtel
Dear Loretta,Thank you for your glowing review! We're thrilled that your stay was filled with amazing moments, from the warm welcome at check-in to the impeccable room and the outstanding service at every turn. It's wonderful to hear that you enjoyed the pools, beach, and the delicious meals at our Italian and steakhouse restaurants.Ingrid and the rest of our team will be delighted to know they made your stay extra special. We're glad you found the property and service to be superb, and we can't wait to welcome you back for another fantastic visit soon!Best regards,
par un voyageur de Las Vegas
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Le Blanc Spa Resorts Cancun, Gestion de l’hôtel
Dear Ela,Thank you for taking the time to leave us your feedback. We genuinely appreciate your insights and are committed to ensuring an exceptional experience for all our guests.It would be extremely helpful for us if you could provide further details about your situation. Could you please reach out to our team at asisrelpublbc@leblancsparesorts.com. We are here to assist you and ensure you have a memorable stay with us.We look forward to the opportunity to welcome you back and exceed your expectations.Warm regards,
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Le Blanc Spa Resorts Cancun, Gestion de l’hôtel
Dear Maria,Thank you for taking the time to rate us! Knowing that you had an exceptional experience at our hotel is very rewarding for us. We hope to remain your preferred choice for accommodation in the future. If you ever need anything during your next stay or have any feedback to share, we are at your service. We hope to see you again soon!Best regards,
