Avis Luxurious & Comfortable Residence!!! - Hotel Zone - Condo on The Beach

Lovely villa , nice area , friendly staff and the host available if needed. Would definitely stay again. Close proximity to the beach and shops.

I had an AWESOME TIME AT THIS RESIDENCE..IT WAS SO CLEAN AND INVITING. MY FRIENDS AND I DID A GIRLS TRIP. THE LOCATION AND VIEW WAS BEAUTIFUL..I HIGHLY RECOMMENDED THIS CONDO..MY FAMILY AND I WILL BE RENTING AGAIN LATER THIS YEAR!!

We had an overall nice stay at this condo. The property manager was responsive. Condo was very clean. It is in a great location if you want to be in the hotel touristy zone. One thing that was surprising and I did not see it in the listing description was that we needed to pay an additional $100 on arrival in cash in case the electricity bill was over the allotted Kilowatts. This transaction had to be done without a receipt. If excessive use of electricity has happened in this property, this should be included in the original deposit amount and not be asked at arrival and in cash. I am still waiting for reimbursement of this deposit (2 days later).

The house is directly facing the main road with a lot of cars, very noisy at night and evening. It is also not easy to make a U-turn, difficulty to find it even during the day. It is far away from every main attractions by foot, must drive, nightmare for family with car. The property is clean, but old. The bathroom door lock itself up, and we have to call in repairman pry it open. The owner is non-gracious, assuming you are guilty without common sense. When we check out, the check out lady made a mistake recording the electric meter at the start of our stay, mistaking the first digit 0 as 8, we are told we need to pay $20K for electric!. On the phone, we and the check out couple all believe it is impossible for 5 nights, he insist nothing is impossible, so we have to ask the check out lady to show us the picture of the meter before we check in. Bingo. But no single word of apology from this un-gracious owner so far. When I reserve this place on Vrbo two month earlier, I did not request for partial payment, I always think I have already paid in full, and ignored consistent junk emails from Vrbo. The day before the trip, I communicated with the owner many times through Vrbo on check in, never realized it was not paid in full until two days later, we are stopped at the gate, received angry call from the owner. My bad, nothing I can say about it. I just wish the owner is on site to avoid this type of miscommunication, or he tells me about it during numerous pre-trip communications and at check in. The owner says he is in spain, but his phone call numbers are from Florida, not sure why. The guard at gate check us in has to call another person to reach to him, kind of elusive. The house next to us, people have nightly parties, smoking weeds in open If you go into Cancun, do not venture out of hotel zone with car, we were stopped by two fake cops for running over a red lights, we knew we did not, but hey, this is Mexico, better pay up to save your life. We end up paying the fake cop $200 by credit card. the line on our credit card is "entertainment", not from policy department. Should have chosen all-inclusive, or you will face unpleasant rip offs everywhere, starting from local rental car company Mexrent Common working people are generally very nice, but not business owners or landlords. Will not visit Mexico again.

This condo was overall amazing… house was clean to our expectation and there was plenty of room for the comfort of our entire family. It was a great way to spend the week in Cancun. We got to enjoy the pool as well as the beach front. Convenient stores, pharmacy, restaurants and some tourist attractions were in walking distance, which made it nice! **note and heads up to future clients be sure to bring extra toilet paper, paper towels and trash bags. They were provided but not enough for my family and the weeks stay. We were in a limbo but nothing a quick trip to the store couldn’t solve. ~Juan Alberto Cantu

My wife and I travel to Mexico about every 2-3 years and have stayed at various resorts, from 3 star to 5 star, some inclusive. We decided to stay in a condo and off the beaten path but close to everything. This is a very nice, clean and roomy condo. We had several minor issues and contacted the owner- he replied to both of our issues within 10 minutes by phone and corrected both of them immediately. He even dropped by right before check out to chat and make sure our stay was what we expected. We brought in a local homemaker/chef that cooked for us for a very reasonable cost and got exceptional meals. It was a blast going to the local grocery store and picking our meals out. This is a fun, safe and secure place to stay while you explore the area. We will more than likely return here and bring back our grown kids and their wives in the near future. I recommend this VRBO.

Yes, the trip started off very bad because it was hard to communicate with the general manager regarding transportation she wasn't available like stated in the email. We were supposed to have maid service at least one day while we were there and didn't We were unaware of the electricity cash deposit charges that were refunded at the end of our stay. We had other parties that paid for round trip transportation back to the airport that didn't show up and they weren't refunded back so they had to take a taxi to catch their flight. The guard stated they never showed up that morning. Several times I tried to reach someone regarding problems with the ceiling fan, shower in one of the bedrooms and they were unreachable. overall we had to make the best out of a bad start. It seemed once your trip was paid in full your on your own.

Our family of 10 rented from Daniel over Thanksgiving for a large family holiday vacation. The condo is just as advertised and had enough space for all of us. The beds were quite comfortable, the air worked great, and the staff was so responsive! Both TVs in the residence were Smart TVs so I just logged into our Netflix and we were good to go for the little ones in the evenings! The secured entrance was comforting as well since this is right off the main drag of Kukulcan. We also hired Maria to make us a large meal one night to replace our traditional Thanksgiving meal and it was so good! She even accommodated the time as we were on a tour that day and our bus was running an hour behind! As posted in some of the other reviews, the beach this condo is on is not meant for relaxing or swimming, it's more of a marina beach...but Playa Lacosta and Playa Caracol are only a short distance away and are gorgeous! Although at night we chose to ride the local bus (since parking downtown is limited) which runs up and down the main drag (12 pesos a ride) we did opt to rent a car for our stay. We used the car for grocery shopping and beach days as we borrowed the beach chairs, kickboards, and umbrella that are at the house and packed a cooler which our rental car company included in our rental. We also discovered that even though the condo is "close" to places, it's not necessarily walking distance close and crossing Kukulcan on foot is like playing frogger. So if you plan to do a lot of sightseeing, do yourself a favor and rent a car. Taxis and busses are cheap, Uber down there is not. We only had two issues while we were here. First the transport that was arranged for pick up from the airport was running late. After calling Daniel and then waiting for almost 1.5 hrs we arranged for our own transport to the condo only to be contacted by the driver who said he was there and then stated he actually wasn't and was running late. To avoid this issue again we arranged our own ride back to the airport at the end of our vacation to ensure we'd make our flights on time. The second issue was out of Daniel's control as many residents in this condo area have dogs and they barked what seemed like constantly. Thankfully we weren't home a lot during the day but in the evenings it was a tad bit annoying while our younger children were trying to get to bed. But again, this is a tiny thing that didn't make or break our visit. All in all we would rent this place again!

The Macarena is a great place to stay if you don’t want to do an all-inclusive. It is close to the bus lines and shopping. The cleaning staff are wonderful and helped us with minor maintenance problems. We could have used more drinking water as we are a large group. I would recommend it to fellow travellers.