Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mai 2024 sur Expedia
It is a great resort, the staff is wonderful, the beach is really nice and calm. However the food and the spa are way overpriced.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Ana , Gestion de l’hôtel
Dear Ms. Lizeth, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.
par un voyageur
Publié le 9 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 déc. 2023 par Ana , Gestion de l’hôtel
Dear Guest,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,
par un voyageur
Publié le 14 mai 2023 sur Expedia
Missing hot water each night before 4pm.
They overprice 8 times the price for the wine. Unpleasant if you are a wine lover. 4 times might be ok but 8 times this is unbelievable.
Price of food is high but nothing more higher then the hotel restaurant like fourseason by example. So the price is fair for the high culinary experience. Compare to the wine, we can say price/value for foo d is good.
Extraordinary service and facilities, rooms are majectics (all of them). This is a true paradise on earth!.
This is a top five stars hotel perfect for top celebrities.
Children are allowed but this is not an hotel for children at all. So you have the same feeling as an adult hotel.
The pool for adult is terrific!!!! :D
Commentaires de Gestion de l’hôtel
18 mai 2023 par Mariana Echanove Corporate Director of Sales, Gestion de l’hôtel
Thank you for sharing your feedback. We are sorry to hear about your perception of our wine prices. Your comments have been forwarded to our management. On the other hand, We are glad you enjoyed your stay and we hope to see you soon in our little paradise. Kind regards
par un voyageur
Publié le 23 févr. 2020 sur Expedia
One of the best luxury hotels we've ever visited. The service is amazing.
Commentaires de Gestion de l’hôtel
23 févr. 2020 par Front Office Director, Gestion de l’hôtel
Dear Guest
Thank you for sharing your feedback with us
We hope to welcome you back very soon
Kindly
Cecilia Luna
Front Office Director
par un voyageur
Publié le 26 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
28 mai 2019 par Jaime Jaramillo, Managing Director, Gestion de l’hôtel
Dear Guest,
Thank you so much for sharing your opinion about NIZUC Resort & Spa.
We really appreciate your kind words and hope to welcome you again very soon.
Please receive my kindest regards,
par un voyageur
Publié le 14 sept. 2024 sur Expedia
par un voyageur
Publié le 14 sept. 2024 sur Hotels
par un voyageur de San Antonio
Publié le 12 sept. 2024 sur Expedia
par un voyageur
Publié le 10 sept. 2024 sur Expedia
par un voyageur
Publié le 10 sept. 2024 sur Expedia
El servicio deja mucho que desear. Son poco amables y no están cuando los necesitas
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Alfonso Martinez General Manager, Gestion de l’hôtel
Estimado Sr. Díaz,Muchas gracias por compartir su experiencia en NIZUC Resort & Spa. Valoramos profundamente sus comentarios y lamentamos sinceramente que su experiencia no haya cumplido con sus expectativas.Estamos comprometidos a mejorar y a ofrecer la calidad que nuestros huéspedes esperan y merecen. Nos encantaría tener la oportunidad de recibirlos nuevamente en el futuro y demostrarles que podemos ofrecer una experiencia a la altura del resto de nuestros servicios.Agradecemos su sinceridad y esperamos poder darle la bienvenida de nuevo.Atentamente,
