Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mai 2024 sur Expedia
It is a great resort, the staff is wonderful, the beach is really nice and calm. However the food and the spa are way overpriced.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Ana , Gestion de l’hôtel
Dear Ms. Lizeth, Greetings from NIZUC Resort & Spa!We hope this message finds you well. Thank you for taking the time to share your experience with us.Your valuable comments will be forwarded to the proper areas so that we can improve and offer an unforgettable experience for you in the future.We hope to welcome you to our paradise in the future.Kind regards.
par un voyageur
Publié le 9 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 déc. 2023 par Ana , Gestion de l’hôtel
Dear Guest,Greetings from NIZUC Resort & Spa!We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home.Kind regards,
par un voyageur
Publié le 14 mai 2023 sur Expedia
Missing hot water each night before 4pm.
They overprice 8 times the price for the wine. Unpleasant if you are a wine lover. 4 times might be ok but 8 times this is unbelievable.
Price of food is high but nothing more higher then the hotel restaurant like fourseason by example. So the price is fair for the high culinary experience. Compare to the wine, we can say price/value for foo d is good.
Extraordinary service and facilities, rooms are majectics (all of them). This is a true paradise on earth!.
This is a top five stars hotel perfect for top celebrities.
Children are allowed but this is not an hotel for children at all. So you have the same feeling as an adult hotel.
The pool for adult is terrific!!!! :D
Commentaires de Gestion de l’hôtel
18 mai 2023 par Mariana Echanove Corporate Director of Sales, Gestion de l’hôtel
Thank you for sharing your feedback. We are sorry to hear about your perception of our wine prices. Your comments have been forwarded to our management. On the other hand, We are glad you enjoyed your stay and we hope to see you soon in our little paradise. Kind regards
par un voyageur
Publié le 23 févr. 2020 sur Expedia
One of the best luxury hotels we've ever visited. The service is amazing.
Commentaires de Gestion de l’hôtel
23 févr. 2020 par Front Office Director, Gestion de l’hôtel
Dear Guest
Thank you for sharing your feedback with us
We hope to welcome you back very soon
Kindly
Cecilia Luna
Front Office Director
par un voyageur
Publié le 26 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
28 mai 2019 par Jaime Jaramillo, Managing Director, Gestion de l’hôtel
Dear Guest,
Thank you so much for sharing your opinion about NIZUC Resort & Spa.
We really appreciate your kind words and hope to welcome you again very soon.
Please receive my kindest regards,
par un voyageur
Publié le 18 août 2024 sur Hotels
Excelente opción
Commentaires de Gestion de l’hôtel
24 août 2024 par Alfonso Martinez General Manager, Gestion de l’hôtel
Estimado Alvaro,Nos complace enormemente recibir su excelente calificación sobre su reciente estancia en NIZUC Resort & Spa. Su satisfacción es nuestra máxima prioridad, y es un honor para nosotros haber cumplido con sus expectativas.No hay palabras para agradecer sus comentarios, estos son los momentos sin duda por los que nos esforzamos día tras día.Esperamos tener el placer de recibirle nuevamente en un futuro cercano y seguir brindándole experiencias memorables.Atentamente,
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur
Publié le 16 août 2024 sur Expedia
par un voyageur
Publié le 14 août 2024 sur Expedia
Excelente servicio en todos los sentidos
Commentaires de Gestion de l’hôtel
24 août 2024 par Alfonso Martinez General Manager, Gestion de l’hôtel
Estimado Yorvic,Muchas gracias por compartir sus amables comentarios sobre su reciente estancia en NIZUC Resort & Spa. Nos alegra saber que encontró el lugar ideal para descansar y disfrutar de la tranquilidad y la magia que ofrecemos.Nos complace especialmente que haya disfrutado del servicio brindado, es gratificante saber que cumplimos con sus expectativas.Esperamos tener el placer de recibirle nuevamente en un futuro cercano y seguir brindándole experiencias memorables.Atentamente,
par un voyageur de Calgary
Publié le 14 août 2024 sur Expedia
Everything perfect a quiet gorgeous place to relax
Commentaires de Gestion de l’hôtel
24 août 2024 par Alfonso Martinez General Manager, Gestion de l’hôtel
Dear Patricia,Thank you for sharing such enthusiastic feedback about your recent stay at NIZUC Resort & Spa. We are absolutely thrilled to hear that your experience was nothing short of exceptional.It is wonderful to know that you found our property as a place to relax.We take great pride in maintaining the highest standards, ensuring a serene environment for all our guests.Our team strives to provide outstanding service, and it is gratifying to hear that their friendliness and attentiveness significantly enhanced your stay.Warm Regards,
