Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Expedia
The area were is located is not good. Looks dirty from outside. Properties arrownded looks in bad shape and the street is full of potholes.
par un voyageur
Publié le 1 août 2024 sur Expedia
Big enough for my family
par un voyageur
Publié le 26 juill. 2024 sur Expedia
The property was located in great area. Restaurants, shopping, etc. I did not like that the towels were stained, the shower didnt not drain, the dishes were not clean. Kitchen tile broken. This olace has potential but needs deep cleaning, make sure sheets washed and dried.
par un voyageur
Publié le 5 avr. 2024 sur Expedia
Positives: We liked the location away from the tourist areas, quiet, and parking right in front. The unit is well equipped for an extended stay, the beds are very comfortable and the unit feels secure. It would be good for 5 or 6 people. Negatives: The air conditioner above the dining room table leaks water and the wall below is crumbling, the faucet in the bathroom is very loose, the blinds in the bedroom with the king bed are broken, the floor is very dirty throughout and really it's in need of a fresh coat of paint.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Pako Stays Team, Gestion de l’hôtel
Hey Brian! Thank you for taking the time to provide such detailed feedback on your recent stay with us. We are delighted to hear that you enjoyed the peaceful location, convenient parking, and the well-equipped, secure unit. It's great to know that the comfortable beds contributed to your pleasant stay and that the accommodation met your needs for an extended stay with a larger group.We sincerely apologize for the issues you encountered. Your comments about the air conditioner, bathroom faucet, bedroom blinds, and the overall cleanliness and condition of the unit are concerning. Please know that we take these matters very seriously.Our maintenance team has been notified and will address these issues immediately. We will also ensure that a thorough cleaning of the unit is conducted and will evaluate the need for a fresh coat of paint to enhance the overall appearance and comfort of the space. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Cheers,
par un voyageur
Publié le 27 janv. 2024 sur Hotels
par un voyageur
Muy buena experiencia!
Publié le 30 déc. 2023 sur HotelsExcelente y servicio y comunicación!! Muchas gracias! Me consiguieron transporte al llegar a Cancún aun cuando no iba al alojamiento todavía y con un buen descuento. Incluido el de regreso al aeropuerto, me apoyaron resguardando maletas desde el check out hasta que salimos al aeropuerto .
Pequeño problema cuando les solicitamos transporte del hotel al alojamiento , me comentaron que no lo hacen normalmente pero que me conseguirían, el contacto nos canceló… pero pues entiendo que no era un servicio que ellos ofrecían.
Envía todo lo necesario y espacio suficiente. Sugerencia: sillas más fuertes o sólidas, eran muy ligeras o débiles. Si se puede mejorar el flujo de l regadera. Todo muy limpio sabanas y toallas limpias y nuevas. Muy satisfecha con el servicio y excelente comunicación y apoyo en todo momento.
par un voyageur
Publié le 12 août 2023 sur Hotels
We loved this house. It had the most comfortable beds of our many stays in Mexico. Quiet location, easy to find and park. Two waterbottles for drinking for free, spices, clean kitchen. The shower was great. Our only complaint was that we could not get the internet to work. We sent a message about it but did not get a reply.
par un voyageur
Publié le 18 mars 2023 sur Expedia
it was an excellent place to spend some time
Commentaires de Gestion de l’hôtel
21 mars 2023 par 🏡 Pako Stays, Gestion de l’hôtel
Thank you for being great guests, we hope to see you back soon!
par un voyageur
Publié le 17 déc. 2022 sur Expedia
The property was very neat and clean. The owner left a lot of objects needed for our stay, and was kind enough to leave us a gift as well. I would gladly recommend this place and would love to come back again.
Commentaires de Gestion de l’hôtel
26 déc. 2022 par 🏡 Pako Stays, Gestion de l’hôtel
It was great hosting you and your family Samuel; we're glad that you enjoyed your stay with us and hope to see you back next time you come to Cancun.
