Note fondée sur 903 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Leo, Gestion de l’hôtel
Dear GuestIt is my pleasure to have the opportunity to thank you for the valuable timeinvested regarding your recent experience at the property. We felt grateful for yourpreference in choosing us to serve you during your trip to Cancun. Invaluablefeedback from unique guests like you drives & teaches us every day to improveour service procedures.We will be delighted to serve you once again on any of your upcoming trips.Cordially,Leonardo BadilloManaging Director Assistant
par un voyageur
Publié le 26 oct. 2023 sur Expedia
Emplacement sur la baie et à côté d’un centre commercial
Le personnel est très courtois et l’hôtel est nouvellement construit . je recommande fortement
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Leo, Gestion de l’hôtel
Dear Richard,It is my pleasure to have the opportunity to thank you for the valuable time invested regarding your recent experience at the property.We felt grateful for your preference in choosing us to serve you during your trip to Cancun.Invaluable feedback from unique guests like you drives & teaches us every day to improve our service procedures.We will be delighted to serve you once again on any of your upcoming trips.Cordially,Leonardo BadilloManaging Director Assistant
par un voyageur
Publié le 17 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2023 par Leo, Gestion de l’hôtel
Dear GuestIt is my pleasure to have the opportunity to thank you for the valuable time invested in concluded our Guest Satisfaction Survey regarding your recent stay. We are grateful for the decision to select us to serve you during your trip to Cancun. Priceless comments from unique guests like your guide and teach us every day to develop our service procedures.If you would like to describe to us more details about the service offered to you, we would be pleased to share it with all the Renaissance Cancún Resort & Marina team. We will be delighted to serve you once again on any of your upcoming trips. If there is anything else that I could do for you, please do not hesitate to contact me. I am at your whole disposition.Cordially,Leonardo BadilloGeneral Manager Assistant
par un voyageur
Publié le 30 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2023 par GH, Gestion de l’hôtel
Dear SylvieIt is my pleasure to have the opportunity to thank you for the valuable timeinvested in concluding our Guest Satisfaction Survey regarding your recent stay.We are grateful for the decision to select us to serve you during your trip toCancun. Priceless comments from unique guests like your guide and teach usevery day to develop our service procedures.If you would like to describe to us more details about the service offered to you,we would be pleased to share it with all the Renaissance Cancún Resort & Marinateam. We will be delighted to serve you once again on any of your upcoming trips.If there is anything else that I could do for you, please do not hesitate to contactme. I am at your whole disposition.Cordially,Gabriela HernandezGeneral Manager Assistant
par un voyageur
Publié le 21 sept. 2022 sur Expedia
Séjour parfait: hôtel et chambre splendides.
Personnel souriant et serviable.
Parking et proximité du centre commercial.
Commentaires de Gestion de l’hôtel
29 sept. 2022 par KO, Gestion de l’hôtel
Dear Minh-TamIt is my pleasure to have the opportunity to thank you for the valuable timeinvested in your recent experience at the property. We felt grateful for yourpreference in choosing us to serve you during your trip to Cancun. Invaluablefeedback from unique guests like you drives & teaches us every day to improveour service procedures.We will be delighted to serve you once again on any of your upcoming trips.Cordially,Karen OntiverosManaging Director Assistant
par un voyageur
Publié le 14 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2022 par KO, Gestion de l’hôtel
Dear Floriane,
It is my pleasure to have the opportunity to thank you for the valuable time
invested regarding your recent experience at the property. We felt grateful for the
preference in choosing us to serve you during your trip to Cancun. Invaluable
feedback from unique guests like you drives & teaches us every day to improve
our service procedures.
We will be delighted to serve you once again on any of your upcoming trips.
Cordially,
Karen Ontiveros
Managing Director Assistant
par un voyageur
Publié le 21 mars 2022 sur Expedia
par un voyageur
Publié le 14 mars 2022 sur Expedia
j`ai adoré l`endroit, a la proximité du golf, l`offre de restauration est excellente, la qualité de la nourriture est exceptionelle
Commentaires de Gestion de l’hôtel
15 mars 2022 par KO, Gestion de l’hôtel
Dear Yannick,
It is my pleasure to have the opportunity to thank you for the valuable time
invested regarding your recent experience at the property. We felt grateful for the
preference in choosing us to serve you during your trip to Cancun. Invaluable
feedback from unique guests like you drives & teaches us every day to improve
our service procedures.
We will be delighted to serve you once again on any of your upcoming trips.
Cordially,
Karen Ontiveros
Managing Director Assistant
par un voyageur
Bel hôtel
Publié le 16 févr. 2022 sur HotelsBel environnement, très belle Marina
Un hôtel avec un petit déjeuner exceptionnel 😁
Commentaires de Gestion de l’hôtel
18 févr. 2022 par KO, Gestion de l’hôtel
Dear Celine,
It is my pleasure to have the opportunity to thank you for the valuable time
invested regarding your recent experience at the property. We felt grateful for the
preference in choosing us to serve you during your trip to Cancun. Invaluable
feedback from unique guests like you drives & teaches us every day to improve
our service procedures.
We will be delighted to serve you once again on any of your upcoming trips.
Cordially,
Karen Ontiveros
Managing Director Assistant
par un voyageur
Publié le 27 août 2021 sur Expedia
Accueil chaleureux, personnel au top!
Commentaires de Gestion de l’hôtel
27 août 2021 par KO, Gestion de l’hôtel
Dear Emilie,
It is my pleasure to have the opportunity to thank you for the valuable time
invested regarding your recent experience at the property. We felt grateful for the
preference in choosing us to serve you during your trip to Cancun. Invaluable
feedback from unique guests like you drives & teaches us every day to improve
our service procedures.
We will be delighted to serve you once again on any of your upcoming trips.
Cordially,
Karen Ontiveros
Managing Director Assistant
