Hotel Riu Palace Peninsula - All Inclusive

4.0 star property
4-star beachfront property near Langosta Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Couples treatment rooms, hot tub, steam room, body treatments
Lobby sitting area
Sports facility
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪7 min walk‬
  • Tortuga Beach
    ‪9 min walk‬
  • Playa Tortugas
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Suite, Jetted Tub, Ocean View (Villa - U)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa - U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (M)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (C)

  • Sleeps 8
  • 2 King Beds

Junior Suite, Ocean View (Superior, M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub (Villa | C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (M)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (L)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Ocean View (Superior | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite, Jetted Tub, Ocean View (L)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Villa, Hot Tub (Suite, L)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Villa, Jetted Tub, Sea View (Suite, M)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Pool View (Villa, M)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Garden View (Villa, M)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Villa (E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub (Villa | U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Villa, Balcony (Suite Jacuzzi con balcón o terraza, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Villa (E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Jacuzzi, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Beachside getaway.Within a 10-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Tortuga Beach. Escénica Tower and Teatro de Cancún are also within 2 miles (3 km).

What's nearby

  • Langosta Beach - 7 min walk - 0.6 km
  • Tortuga Beach - 9 min walk - 0.8 km
  • Cancun Convention Center - 5 min drive - 4.1 km
  • Playa Tortugas - 7 min drive - 3.9 km
  • La Isla Shopping Mall - 7 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Breakfast - ‬4 min walk
  • ‪Venecia - ‬6 min walk
  • ‪Las Olas - ‬7 min walk
  • ‪RIU Caribe Pizzeria - ‬4 min walk
  • ‪Swim-up Bar - ‬3 min walk

About this property

Hotel Riu Palace Peninsula - All Inclusive

4-star beachfront property near Langosta Beach
Hotel Riu Palace Peninsula - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Peninsula - All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a health club, and a hot tub. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A steam room, spa services, and a terrace are also featured at the family-friendly Hotel Riu Palace Peninsula - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 562 guestrooms or units
  • 17 levels
  • 7 dining venues
  • 5 bars or lounges
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Peninsula - All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Peninsula - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2892 out of 4468 reviews
Rating 8 - Good. 861 out of 4468 reviews
Rating 6 - Okay. 358 out of 4468 reviews
Rating 4 - Poor. 146 out of 4468 reviews
Rating 2 - Terrible. 211 out of 4468 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

YUAN, EAST BRUNSWICK

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Ardina Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say that Pedro at the front desk is amazing , so accommodating and friendly and really cares. Diego at the Lobby Bar knew everyone's cocktails every day and had a smile on his face no matter how busy he was. I really cant list everyone but the Managers of the Restaurants were very nice, the whole staff was so professional and nice. First time here and I am sold. I will definitely return. The Restaurants and Buffets were very good with excellent choices. Thank You so much for a most relaxing time. Ardina
Stayed 6 nights in Jan 2025

4/10 Poor

Brian Charles

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We had a young female in our party that was injured in the pool due to a missing drain lid. After getting some one to take care of her and bandage it they wanted money for it. Then we had nobody from the hotel contact us to follow up on the incident
Stayed 4 nights in Jan 2025

4/10 Poor

Antonio, Houston

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The food was subpar
Stayed 5 nights in Dec 2024

6/10 Okay

Donovan Earl

The property was not bad. However, the food was not good at all. The best I had was French fries from the pool side.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it!
Stayed 3 nights in Dec 2024

8/10 Good

Vichuda T

Stayed 5 nights in Nov 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for my daughter’s 16th birthday and had the best time. The staff and costumer service are amazing and kind. There easy to communicate with and address your needs quickly. They set up our room beautifully the day of my daughter’s birthday! There is a variety of foods at riu and all were delicious, servers were extremely kind, and there’s so much activities you can do or chose to do during your stay. Would definitely recommend and go back! 10/10 in all aspects!
Stayed 6 nights in Dec 2024

10/10 Excellent

Basma, Lions Bay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive experience ever!!!! Definitely coming back here
Stayed 8 nights in Dec 2024

10/10 Excellent

KANAGASABESAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and respect. Thank you to the great team. No complain.
Stayed 5 nights in Dec 2024

8/10 Good

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was great. Excellent customer service. Only thing is the room service food is lacking. They have very few options which they are only snacks. Even that takes them a while to serve you. But the restaurant and all other services are great!
Stayed 5 nights in Dec 2024

6/10 Okay

Colin

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
I wasnt happy that on three occassions we had blood on our bed sheets. I had to call the front desk and ask that they give us clean sheets, minus the blood, before they actually did it. The cleaners should have dealt with that without me having to ask. Overall, staff were friendly but not overly friendly. Specialty restaurants were average. We have stayed many times in Mexico Cancun area. First time at Peninsula. Wont be back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 3 nights in Dec 2024

2/10 Terrible

Benson, Tenafly

Stayed 4 nights in Dec 2024

6/10 Okay

Jairo H

Travelled with family
Disliked: Cleanliness, room comfort
Nice people, cheap food
The place is ok to stay for a couple of days, the best is the servicial people, food’s quality is poor or cheap rather said, beds are small and uncomfortable
Stayed 3 nights in Dec 2024

8/10 Good

Reid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 6 nights in Dec 2024

6/10 Okay

Aleks

Stayed 10 nights in Dec 2024

8/10 Good

Ahmed

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was very good to great including food and restaurants. Main problem is the dishes, utensils, and coffee cups were not clean. Not only one time but almost every day. This is the open buffet dinning area. We had to change cups and some dishes several times.
Stayed 8 nights in Dec 2024

6/10 Okay

Maria

Liked: Staff & service, amenities, property conditions & facilities
Very bad and short beach. Imposible to walk on the beach
Stayed 4 nights in Dec 2024

10/10 Excellent

Sheebamol

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Michele Aparecida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The meals were amazing! I definitely recommend it!
Stayed 6 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. And the staff is great. The buffet food could be hotter. I found the food was not hot at all. Just luke warm.
Stayed 3 nights in Dec 2024

10/10 Excellent

BELINDA C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent! Staff is amazing there and not to mention how clean this place is.
Stayed 5 nights in Dec 2024

8/10 Good

Oleg, Richardson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything .
Stayed 8 nights in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was phenomenal, it was my first visit to cancun. The property was very clean, the staff extremely friendly, the buffet was outstanding and the overall experience spectacular.. Shout out to the buffet staff
Stayed 3 nights in Dec 2024