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SLS Cancun

5.0 star property
5-star beachfront hotel near Ultramar Ferry Puerto Juárez

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Photo gallery for SLS Cancun

Exterior
Exterior
Superior Room, 1 King Bed, Ocean View | View from room
Premier Suite, 1 Bedroom, Oceanfront | View from room
Deluxe Room, 1 King Bed, Oceanfront

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly

Explore the area

Map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
  • Puerto Cancun Marina Town Center
    ‪10 min walk‬
  • Ultramar Ferry Puerto Juárez
    ‪9 min drive‬
  • Tortuga Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront

  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Oceanfront

Premier Suite, 1 Bedroom, Oceanfront

Premier Suite, 1 Bedroom, Oceanfront

  • 77 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront

  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Beachfront retreat .With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Puerto Cancun Marina Town Center and 2 miles (3 km) of Puerto Cancun Golf Course. Ultramar Ferry Puerto Juárez and Tortuga Beach are also within 6 miles (10 km).

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Hiromi - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Restaurante Käajal - ‬10 min walk
  • ‪Gran Puerto Marina - ‬10 min walk
  • ‪Zek - ‬9 min walk

About this property

SLS Cancun

5-star beachfront hotel near Ultramar Ferry Puerto Juárez
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like free beach club on site and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at SLS Cancun like an outdoor pool and a fitness center.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. Parking is available for a fee.

This 5-star Cancun hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • Built in 2020
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
SLS Cancun offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 550 for adults and MXN 550 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 550 for adults and MXN 550 for children
  • Pet fee: MXN 2000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SLS Cancun Hotel
SLS Cancun Cancun
SLS Cancun Hotel Spa
SLS Cancun Hotel Cancun
SLS Cancun (Opening November 2020)

SLS Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 303 reviews
Rating 8 - Good. 50 out of 303 reviews
Rating 6 - Okay. 25 out of 303 reviews
Rating 4 - Poor. 10 out of 303 reviews
Rating 2 - Terrible. 17 out of 303 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PABLO, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and superb Beach Club
Stayed 1 night in Mar 2025

8/10 Good

Christie

Liked: Cleanliness, property conditions & facilities
I loved the location of the property. Very quiet and beautiful
Stayed 3 nights in Nov 2024

2/10 Terrible

Jonathan

Stayed 4 nights in Dec 2024

2/10 Terrible

Mollie

Stayed 2 nights in Dec 2024

10/10 Excellent

Mariana, Newton

Stayed 1 night in Nov 2024

10/10 Excellent

Travis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here, nice view, great property and great food little pricey
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Arnaldo, Coquitlam

Stayed 1 night in Nov 2024

10/10 Excellent

Alfredo

Stayed 3 nights in Nov 2024

10/10 Excellent

Ze Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Guillermo, Ciudad de México

Stayed 1 night in Oct 2024

10/10 Excellent

Gerasimos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed staying at SLS Cancun. The pool was amazing and the property is right on the beach.
Stayed 4 nights in Sep 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This SLS property was amazing. It's a boutique hotel so everything wasn't grand like normal resorts. But I felt very safe to be solo traveling. The view from my room was very breath taking, so it was very therapeutic to wake up to a beach front.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adiba

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

ALEIDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed a night . Room was nice and surrounding areas were nice as well. The beach is not actually one. If the beach experience is important for you do not chose this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Entrance to the whole SLS development property doesn't feel friendly.. they search you as if you were not invited...
Stayed 3 nights in Nov 2024

6/10 Okay

Victor Hay

NICE VIEW
Stayed 2 nights in Sep 2024

10/10 Excellent

Ernesto Paul

Stayed 1 night in Oct 2024

10/10 Excellent

nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joselyn Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Safe and staff was showed great hospitality. Will return. Clean & excellent overall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Slobodan

Stayed 1 night in Oct 2024

10/10 Excellent

maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Small language barrier but great hospitality.
Stayed 3 nights in Sep 2024

8/10 Good

Carlos

Stayed 1 night in Sep 2024

2/10 Terrible

Ming

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The beach and pool is extremely dirty and horrible.
Stayed 2 nights in Sep 2024