Note fondée sur 49 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,6 sur 5
40 % des clients le recommandent
2,5 Propreté de la chambre
2,6 Service et personnel
2,2 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

À fuire

Publié le 29 avr. 2024 sur Hotels
Arrivé à 22h, l’hôtel n’avait pas notre réservation. Il convient de contacter l’hôte 24h avant alors que nous avons réservé 2h avant. Cherchez l’erreur.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 25 juin 2024 sur Expedia
4 sur 5
par un voyageur

Publié le 3 mai 2024 sur Expedia
El Wifi en la habitación es muy lento pero al final de cuentas está bien porque se supone que uno va a disfrutar el mar jajaja por lo demás esta bien el lugar
1 sur 5
par un voyageur

Publié le 4 févr. 2024 sur Hotels
The elevator was broken down for 8 days the food was terrible and the property was too far from any convenience store
4 sur 5
par un voyageur

Publié le 29 nov. 2023 sur Expedia
Apartment was as seen in the pictures. Large king size comfy bed, kitchenette, seating area, and out door balcony. Great communication with concierge and easy direction/instructions for check in and accessing the room. Cons: shower has zero water pressure and trickles out. Minimal hot water. The shower/toilet area is extremely small and tight. The cleaning is very surface and I had to sweep the floor upon arrival as the floor was covered with hair, sand, dirt. There was no soap left to clean the dishes so unable to use as they felt greasy. However, I would recommend this place as water pressure issues is expected in Mexico and the cleaning issues can be resolved easily.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par CASAGO, Gestion de l’hôtel
The Casago team is happy for your visit and we hope you had a pleasant stay. Knowing that you trust us motivates us to keep improving, please share your experiences with your loved ones! We look forward to welcoming you again soon.
5 sur 5
par un voyageur

Publié le 2 mai 2023 sur Expedia
Great property snd great contact person. The beach is narrow here and minimal restaurants in walking distance
Commentaires de Gestion de l’hôtel
5 mai 2023 par CASAGO, Gestion de l’hôtel
We appreciate you taking the time to write us a review, the Casago team is happy to welcome you and wish you a pleasant stay.
2 sur 5
par un voyageur

Publié le 24 août 2021 sur Expedia
No hay ninguna ayuda no hay limpieza no hay wifi y el hotel te ignora por que es condominio
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 août 2021 sur Expedia
3 sur 5
par un voyageur

Good location

Publié le 20 août 2021 sur Hotels
It was convenient.
1 sur 5
par un voyageur

Publié le 29 juill. 2021 sur Expedia
This is not a hotel, also other guests had the same confusion I did thinking it was a hotel, the air conditioner was not working and they do nothing about it, the elevator was not working and no one could help with the suits. Finding the room was almost impossible by my own I needed a video call with the host. Also people in the pool were swimming with clothes (t-shirt and short). No water neither coke or coffee in the room. The best thing was that the person who contacted me was available when I need it, so that allows me to find the room. The place was dirty and I o have photos to prove it.