Note fondée sur 71 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 déc. 2024
10/10 best service and great food. Will definitely stay at this hotel again.
Commentaires de Gestion de l’hôtel
26 déc. 2024 par Waldorf Astoria Cancun Team , Gestion de l’hôtel
Dear Erica, Thank you for your excellent review! We are pleased to hear that you enjoyed the service and food during your stay. We look forward to welcoming you back in the future!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
The ambience was perfect. The staff were courteous and attentive. The overall experience is awesome!
par un voyageur de Miami
Publié le 13 oct. 2024 sur Expedia
Absolutely beautiful part property in a newly developed portion of the beach. It is extremely calm and tranquil and very relaxing. The staff here is amazing and bend over backwards to make you feel comfortable and address you ever need before you even think of it. It is a wonderful place for a relaxing vacation and I hope to come back soon.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
par un voyageur
Publié le 7 oct. 2024 sur Expedia
5 star service and stay as expected. Did not disappoint.
par un voyageur de Frederick
Publié le 1 oct. 2024 sur Expedia
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Waldorf Astoria Cancun Team , Gestion de l’hôtel
Dear Caitlyn, Thank you so much for your rating.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Wow, this is an amazingly beautiful hotel! I love when a place looks just like the pictures. The warm browns and neutral tones filled every inch of the resort. The pool waters were so comfortablely warm that I truly didn't want to get out. People who love to watch the sunrise will be in awe of the view from their balcony. I always prefer modern style, so the room decor was grown and sexy. The staff were extremely pleasant and accommodating to all requests. Now for my favorite part - the FOOD. The pork belly tacos were the best pork tacos I'd ever had anywhere! I was literally so happy, smiling, and crying at the same time because they were that good. I'd take a bite and then sip this non-alcoholic drink they served and my taste buds went crazy. I hadn't had a food-gasm in a long time, but I sat back and enjoyed the ride.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Waldorf Astoria Cancun Team , Gestion de l’hôtel
Dear Tairsha, Thank you so much for your fantastic review. We are thrilled to hear that you found our hotel as beautiful as it looks in the pictures. Your feedback means a lot to us, and we can’t wait to welcome you back for another amazing stay.
par un voyageur
Excelente pero muy caro.
Publié le 8 sept. 2024 sur HotelsEl hotel muy bonito, la habitación espectacular, el personal super amable, pero exageradamente caro $23,000 pesos mexicanos por noche y no incluía nada. Casi no había gente en el hotel y muy aislado. No era lo que buscábamos .
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Waldorf Astoria Cancun Team , Gestion de l’hôtel
Estimado Alfredo, Gracias por compartir sus amables comentarios, lamentamos que el costo y la ubicación de nuestro establecimiento no hayan cumplido con sus expectativas. Si en el futuro decide darnos otra oportunidad, estaremos encantados de ofrecerle una experiencia que se ajuste mejor a lo que busca. Gracias nuevamente por tus observaciones.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Waldorf Astoria Cancun Team , Gestion de l’hôtel
Dear M, Thank you for your raiting. We look forward to welcoming you back for another exceptional visit.
