Note fondée sur 111 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Alright. No noise isolation
Publié le 13 juin 2024 sur HotelsExcellent room but the room smelled the mold. Also, bad noise isolation. We heard people and staff in the corridor from far away, and children screaming at the swimming pool at 7am (bad after a flight arrival at 4am…)
We decided to not stay and move to a villa to be in a quiet atmosphere.
Commentaires de Gestion de l’hôtel
14 juin 2024 par Arista, Gestion de l’hôtel
Dear Aurélien,Thank you for taking the time to provide feedback on your recent stay with Citadines Berawa Beach Bali. We are pleased to hear that you found the room to be excellent. However, we sincerely apologize for the issues you encountered during your stay, particularly the mold smell and the noise disturbances.We understand how important a peaceful and comfortable environment is, especially after a long journey. Your comments regarding the noise isolation and the early morning disturbances have been noted, and we will address these concerns with our team to ensure improvements are made.We regret that these issues led to your decision to move to another accommodation. We value your feedback as it helps us to enhance the quality of our services and facilities. Should you choose to give us another opportunity in the future, we are committed to providing you with a more pleasant and quiet experience.Thank you once again for your review.Best regards,Citadines Management
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Dio / Duty Manager, Gestion de l’hôtel
Dear Hellmut,Thank you so much for taking the time to share your feedback regarding your recent stay at Citadines Berawa Beach Bali. We are absolutely thrilled to receive a perfect rating of 5 out of 5 from you! It is wonderful to hear that you enjoyed our location, which truly captures the spirit of the area and we look forward to welcoming you back for an even more enjoyable stay in the future.Warmest regards,ManagementCitadines Berawa Beach Bali
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Good hotel in Bali
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Dio / Duty Manager, Gestion de l’hôtel
Dear Ramzi,Thank you so much for taking the time to share your wonderful feedback regarding your recent stay at Citadines Berawa Beach Bali. We are delighted to hear that you found our hotel to be a good choice for your visit to Bali.Your kind words about our facilities and service truly inspire our team to continue delivering exceptional experiences for our guests. We take great pride in creating a welcoming atmosphere and are thrilled to know that we met your expectations.Should your travels bring you back to Bali, we would be honored to welcome you again and provide you with another memorable stay.Warm regards,ManagementsCitadines Berawa Beach Bali
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Dio / Duty Manager, Gestion de l’hôtel
Dear Pui Kay Goldwin,Thank you so much for your fantastic feedback! We are absolutely thrilled to hear that you would rate your experience at Citadines Berawa Beach Bali a perfect 10 out of 10.It’s wonderful to know that you enjoyed your stay, from our convenient location to the spaciousness of your room and the amenities provided. We’re also pleased to hear that our staff made a positive impression on you.Your satisfaction means the world to us, and we look forward to welcoming you back for another excellent stay in the future!Warm regards,ManagementsCitadines Berawa Beach Bali
par un voyageur de Horn Lake
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Dio / Duty Manager, Gestion de l’hôtel
Dear Russell,Thank you for your wonderful feedback! We are thrilled to hear that you would rate your experience at Citadines Berawa Beach Bali a perfect 5 out of 5.It’s fantastic to know that you enjoyed your stay, from our prime location to the spaciousness of your room and the friendly service from our staff. Your satisfaction is our top priority, and we’re delighted that we met your expectations.We can’t wait to welcome you back for another excellent stay in the future!Warm regards,ManagementsCitadines Berawa Beach Bali
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Very conveniently located. Shuttle that stops and makes loops to main points. Excellent service.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Dio / Duty Manager, Gestion de l’hôtel
Dear Tommy,Thank you for your kind words! We’re delighted to hear that you found our location convenient and enjoyed our shuttle service. Our team is dedicated to providing excellent service, and it’s wonderful to know we met your expectations.We hope to welcome you back to Citadines Berawa Beach Bali soon!Warm regards,ManagementsCitadines Berawa Beach Bali
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Preis Leistung top
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Dio / Duty Manager, Gestion de l’hôtel
Dear Felix,Thank you for your feedback! We are very pleased to hear that you were satisfied with the value for money. Your satisfaction is our top priority!We hope to welcome you back to Citadines Berawa Beach Bali soon!Warm regards,ManagementsCitadines Berawa Beach Bali
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Lots of things to do nearby, staff members are kind and attentive.
I would say that one of the buildings are a bit far from the lobby, but I was told that the other one is noisier. The room was slightly wet (ans opposed to dry), but after all you are in the Southeast Asia!
Overall I would recommend.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Dio, Gestion de l’hôtel
Dear DongUk,Thank you so much for taking the time to share your feedback about your recent stay at Citadines Berawa Beach Bali. We are delighted to hear that you enjoyed the abundance of nearby activities and found our staff to be kind and attentive. We appreciate your understanding regarding the distance from the lobby to one of our buildings; we strive to balance comfort and convenience, and we're glad you were informed about the trade-offs between the quieter and noisier options. We also acknowledge your observation about the room being slightly damp; as you noted, our tropical climate can sometimes contribute to such conditions. We genuinely value your recommendation and hope to have the pleasure of welcoming you back in the future.Warm regards,ManagementsCitadines Berawa Beach Bali
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Awesome friendly staff
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Andra, Gestion de l’hôtel
Dear Mrs. SophieThank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff. They truly appreciate your feedback and are dedicated to making every guest feel welcome. We look forward to having you with us again soon!Best RegardCitadines Berawa Beach Bali
par un voyageur
Publié le 7 sept. 2024 sur Wotif
Very nice and clean, felt very safe. Great pools and food and drink options.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Sunar / Duty Manager, Gestion de l’hôtel
Dear Darryl, Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful stay with us and enjoyed our pools, food, and drink options. It’s great to know you felt safe and comfortable. We look forward to welcoming you back for another fantastic experience!Regards,Citadines Management
