Note fondée sur 168 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2023 par Sri , Gestion de l’hôtel
Dear Mr/s. Andreanne Good day to you,Thank you for staying with us during your holiday, and taking your time to share your experience during your stay.We sincerely look forward to welcoming you back again in the near future.Best regards,Sri
par un voyageur
Publié le 29 juill. 2022 sur Expedia
The wifi was not very good!!
Commentaires de Gestion de l’hôtel
30 juill. 2022 par Erna, Gestion de l’hôtel
Dear Mr. Bruno ,
Thank you for staying with us during your holiday.
We do apologies about the wifi connection, however we already upgrade our space, once again thank you so much for your review we will improve our quality product. We hope we can welcoming you again at Papillon Echo Beach at another occasion.
par un voyageur
Publié le 8 juin 2022 sur Expedia
Un séjour axé surf , emplacement idéal, à quelques mètres à pieds de la plage de surf .
Personnel très souriant et disponible, la piscine est trouble et peu engageante pour la baignade, j’ai eu une chambre solo côté route , très bonne literie, douche propre et eau chaude , seul problème et de taille , de l’autre côté de la route un bar avec concert et musique très forte le soir et tard dans la nuit , impossible de dormir, sauf avec des bouchons d’oreilles …
Parking pour de scooter sécurisé devant l’hôtel .
Commentaires de Gestion de l’hôtel
10 juin 2022 par Sri reservation team , Gestion de l’hôtel
Dear, Mr/s. Guilhome
Good day to you,
Thank you for staying with us during your holiday, and taking your time to share your experience during your stay.
It is also uplifting to hear that you enjoyed the hotel, . As well as the warm service extended by our staff. I will share your kind words to them as they will be delighted to know that they had enhanced your stay experience.
We sincerely look forward to welcoming you back again in the near future.
Best regards,
Sri
par un voyageur
Publié le 31 janv. 2019 sur Hotels
A 5 min a pied de la meilleure plage, hotel propre, personnel souriant,
Commentaires de Gestion de l’hôtel
1 févr. 2019 par Hanny-RSV, Gestion de l’hôtel
Dear Joel, Thank you for the perfect score, and your lovely review, We will always try the best to improve more and more in the future. Can't wait to welcomes your home again at Papillon Echobeach Kind Regards
par un voyageur
Publié le 5 août 2024 sur Wotif
Though the property is a little tired, overall it was a wonderful stay in a great area. I would recommend as it’s close to restaurants and the beach.
The pool area is clean tidy and refreshing.
Commentaires de Gestion de l’hôtel
5 août 2024 par Sri, Gestion de l’hôtel
Dear Mr/s. Mark Good day to you,Thank you for staying with us during your holiday, and taking your time to share your experience during your stay. We sincerely look forward to welcoming you back again in the near future.Best regards,Sri
par un voyageur
Construction made the stay unbearable
Publié le 30 juill. 2024 sur HotelsWhile checking in, the front desk associate informed me about construction next door. They required me to sign a form regarding it. However, they never expressed how close my particular room would be to the construction. I could open the window in my room and grab the rebar. My new wife and I thought we could survive our few night stay. We realized the next morning that we were wrong. The construction workers started using power tools at 7am directly outside our window. It was so loud.
When i went downstairs to complain they said the workers shouldn’t have started until 9am. They were “sending someone to tell them to stop”. The workers stopped for maybe 5 minutes and started right back up.
I asked for a refund of my stay and they said since I booked through Hotels.com i needed to contact them. My wife and i found another hotel and left. Through my refund request at Hotels.com the Papillon Echobeach hotel is stating they are holding to their “original policy” and rejecting the refund request.
This all has left an extremely bad taste in my mouth and I cannot emphasize enough how much i recommend avoiding this establishment.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Papillon team , Gestion de l’hôtel
Dear Mr/s. William Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologize that your stay at Papillon Echo Beach Hotel Canggu did not meet your expectations.We value your detailed feedback about our place Papillon Echobeach. We are located in a strategic area that is currently undergoing development, which may result in some noise disturbances from the neighbor. We apologize for any inconvenience this may cause. we already inform to you you that we don’t have any construction projects or renovations in our Hotel but there is construction projects ongoing at our neighbor, however we have dealing with the Project Manager about the constructions working time, and we inform to you. When they start work not on the dealing time we inform to them ( the project manager). We have been offer to you for we upgrading your to the rooms on the backside which is far from the project without additional on the second day ( because on the first night is not possible due the fullbook the rooms on the backside King Rooms, Queen Room or Double Room Garden). But you decide to early check out. May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with usThank you and Have a great day ahead Best regards,Papillon Team
par un voyageur
Publié le 26 juill. 2024 sur Expedia
The staff are first class from the housekeeper to the front desk to the chef, they will help you with anything you need.
Location is walking distance to the beach, many shopping outlets, bars and with a live music venue across the road plus the best massage next door, you don’t need much else. An abundance of transport options if you do want to hit the clubs
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Sri, Gestion de l’hôtel
Dear Mr/s. Simon Good day to you,Thank you for staying with us during your holiday, and taking your time to share your experience during your stay.It is also uplifting to hear that you enjoyed the hotel, and facilities. As well as the warm service extended by our staff. I will share your kind words to them as they will be delighted to know that they had enhanced your stay experience. We consistently to provide the best service to all our guest . We sincerely look forward to welcoming you back again in the near future.Best regards,Sri
par un voyageur
Publié le 25 juill. 2024 sur Wotif
We had a wonderful stay and even extended. Close to everything in Canggu. After 11 everything goes quiet and enjoyed waking up to the brids in the morning. The team was amazing and the local restaurant was wonderful. The morning breakfast is a must.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Sri, Gestion de l’hôtel
Dear Mr/s. Juan Good day to you,Thank you for staying with us during your holiday, and taking your time to share your experience during your stay.It is also uplifting to hear that you enjoyed the hotel, and facilities. As well as the warm service extended by our staff. I will share your kind words to them as they will be delighted to know that they had enhanced your stay experience. We consistently to provide the best service to all our guest . We sincerely look forward to welcoming you back again in the near future.Best regards,Sri
par un voyageur
Publié le 19 juill. 2024 sur Expedia
The location was superb, really near Echo beach and almost all cafes, restaurants and markets were nearby so it’s accessible. Definitely recommend this place!
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Sri, Gestion de l’hôtel
Dear Mr/s. Lia Katrina Good day to you,Thank you for staying with us during your holiday, and taking your time to share your experience during your stay. We sincerely look forward to welcoming you back again in the near future.Best regards,Sri
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Dated air conditioning so very smelly.
But if it’s very low temperature that’s fine.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Sri, Gestion de l’hôtel
Dear Mr/s. Kelly Good day to you,Thank you for staying with us during your holiday, and taking your time to share your experience during your stay. Please rest assured that my team and i take your feedback seriously and we will look into options to improve the quality of our facilities. We sincerely look forward to welcoming you back again in the near future.Best regards,Sri
