Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
4,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par The Wina Resort & Management, Gestion de l’hôtel
Dear Mr. Roy Ten,It is wonderful to hear that you had a great stay at The Wina Canggu. Your satisfaction is our utmost priority. We look forward to welcoming you back in the future.Sincerely,The Wina Canggu
par un voyageur
Publié le 15 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2024 par The Wina Resort & Management, Gestion de l’hôtel
Dear Our Valued Guest,Thank you for the perfect rating. It is wonderful to hear that you had a great stay at The Wina Villa Canggu. Your satisfaction is our utmost priority. We look forward to welcoming you back in the future.Warm regards,The Wina Villa CangguThe Wina Resorts and Management
par un voyageur
Publié le 3 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juin 2024 par Sindi, Gestion de l’hôtel
Dear Mr. Hariz,Warm greeting from The Wina Villa Canggu. First, we would like to thank you for take your time to giving us a feedback through Expedia. Thank you very much for the rating.Your feedback is really valuable for us. We will always try our best to giving an excelllent service for all our beloved guest. We hope to see you again at The Wina Villa Canggu your private villa getaway in Bali.Thank you for support and sharing. Have a beautiful day.Warm regards,The Wina Villa CangguThe Wina Resorts and Management
par un voyageur
Publié le 20 mai 2024 sur Expedia
This property is need of a renovation, and a big clean. The surrounding area is a bit like a ghetto, and inside the property the nicest part is the gardens. The service of cleaning the rooms daily was non existent with them not collecting food trays after breakfast which were still there the next day. Next time I’ll pay a little more for a better quality hotel/villa.
Commentaires de Gestion de l’hôtel
24 mai 2024 par Sindi, Gestion de l’hôtel
Dear Ms. Lisa,Warm greetings from The Wina Villa Canggu. First of all, thank you for staying with us and thank you for the review and feedback. We sincerely apologize for the inconvenience you experienced during your stay. It is regrettable to learn that we found the points you highlighted in your review to seem like we fell short in some aspect of your experience. It is always disappointing to read a review from guests who had unpleasant experiences at The Wina Villa Canggu as all guest comments are taken seriously. Last but not least, we will accept your complaint and will improve it for the better in the future. Once again, thank you very much for your feedback which shows that you truly care about our future success. It would be a great honor for us if we were given a second opportunity to welcome you back again at The Wina Villa Canggu in near future.Warm regards,The Wina Villa CangguThe Wina Resort & Management
par un voyageur
Publié le 17 déc. 2023 sur Expedia
Villa is super old and dirty. Bedsheets & linen were yellowish, mould spots were all over the bathroom walls. Cutlery (e.g. drinking mugs) were also stained and don't look safe for consumption use. Villa is in need of a huge makeover, will NOT recommend anyone to stay here.
Commentaires de Gestion de l’hôtel
19 déc. 2023 par The Wina Villa Canggu, Gestion de l’hôtel
Dear Mr/s. Joycelyn, Warmest greeting from The Wina Villa Canggu. Thank you very much for sharing your experience during your recent stay at The Wina Villa Canggu. We are on process improving our property to give better experience for our guest in the future. We do apologize that your stay in our property failed to satisfy your expectation at the moment. Please be assured that your feedback is very valuable to us in order to improve our services and we kindly ask you to accept our apology. We will always try our best to give an excellent service for our beloved guest.We hope to accommodate you again at The Wina Villa Canggu your private pool vila gateaway in Bali. Thank you for your kind support and sharing. Have a beautiful day.Warm regards,The Wina Villa CangguThe Wina Resort & Management
par un voyageur
Publié le 26 août 2023 sur Expedia
Great private location with nice staff. Area is a short bike ride from the centre of Canggu but plenty of nice food options within 15min walk.
Commentaires de Gestion de l’hôtel
1 sept. 2023 par Sindi, Gestion de l’hôtel
Dear Mr. Michael, Thank you very much for sharing your thought. We really happy to hear that you love a whole experiences during your stay at The Wina Villa Canggu. We do hope we could creating another wonderful experience for your next stay. Once again thank you for your trust and could not wait to have you again soon. Kind Regards, The Wina Canggu (The Wina Resort and Management)
par un voyageur
Publié le 12 juin 2023 sur Expedia
I liked the chilled vibes and the fact that there were a lot of restaurants close to it. On the other side it is super quiet there. It’s a nice place to relax in busy canggu.
The equipment of the villa is a bit old but still ok.
Commentaires de Gestion de l’hôtel
25 août 2023 par Sindi, Gestion de l’hôtel
Dear Mr. Tobias, Thank you very much for your feedback and share your experience during your stay at The Wina Villa Canggu. We really happy to hear that you like the location and also the vibes of our villa. However we apologize there something based in our facilities that not meet your expectations at the moment. Your feedback is really valuable for us. We will always try our best to giving an excellent service for all our beloved guest. We hope to see you again at The Wina Villa Canggu your private villa gateaway in Bali. Thank you for your support and sharing. Have a beautiful day. Kind Regards,The Wina Canggu (The Wina Resort & Management)
par un voyageur
Publié le 20 août 2019 sur Expedia
The property was in a great location, the staff were friendly.
Our villa had a lovely pool but it saw no sun all day so it was always freezing. The villa is great but not well maintained or cleaned. The bath was filthy as well as he little things like curtains etc had stains all over. For the price I would not stay there again.
Commentaires de Gestion de l’hôtel
29 août 2019 par Ratih, Gestion de l’hôtel
Dear guest,
Thank you for staying with us recently and thank you for taking the time to share your experience once stayed with us.
We truly value any opinions of our customers for our improvement. Providing our guests with the best possible hospitality and service has always been our mission.
We have addressed the issue and spoken with the team to fix it and do our best to make sure this kind of issue will not happen again in the future.
We hope to see you again in the future and wish you the very best.
Best Regards,
Sales Admin
par un voyageur
Publié le 11 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2019 par ratih, Gestion de l’hôtel
Dear Guest,
Thank you for staying with us recently and we're glad to have you at our villa.
It's truly appreciated for sharing your experience once stayed with us and glad to know that you having a wonderful times.
We shall look forward to welcoming you again to stay with us during your next holiday in Bali.
Best Regards,
Sales Admin.
par un voyageur
The tourist area
Publié le 8 févr. 2019 sur HotelsThe condition of the toilets got to improve mainly the bathtubs. Breakfast well let's just say i got diarrhoea. There were ants around the pool area and sometime spider it you're lucky enough. The balcony got to change the furniture its wear and tear. Ouh quite a remote location got to have a transportation big time.
Commentaires de Gestion de l’hôtel
29 août 2019 par ratih, Gestion de l’hôtel
Dear Guest,
Thank you for staying with us recently and thank you for taking the time to share your experience once stayed with us.
We truly value any opinions of our customers for our improvement. Providing our guests with the best possible hospitality and service has always been our mission.
We have addressed the issue and spoken with the team to fix it and do our best to make sure this kind of issue will not happen again in the future.
We hope to see you again in the future and wish you the very best.
Best Regards,
Sales admin.
