Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Lower your expectations on service and cleanliness
Publié le 11 oct. 2024 sur HotelsThe villa was a bit run down but we expect that now. The big problem was the service, including the cleaning. The place overall was a bit grubby and even though it is advertised as daily housekeeping we only really had one clean, and that was after two nights. We had to ask for fresh towels on day 3 and the ones we got were musty. They said they would be back with more but never came. On day 4 we asked for the sheets to be changed and were told they do it after 3 days. When we pointed out that it had been three days they said “maybe tomorrow”. It never happened. The breakfast was nice but always 30-90 minutes late (so don’t make early plans!) and if you have a preference for a type of juice you have to tell them every day the day before or they will default back to whatever they have. The downstairs/master bathroom also has a nasty drain smell. We got used to it but if you are sensitive to smalls stay somewhere else. The location is great, as is the pool, but the service is poor. If you go in with low expectations you will probably have a good time but if you are a clean freak or are expecting high levels of service then stay away.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
par un voyageur de Mcalester
Publié le 10 sept. 2022 sur Expedia
The staff made this property a 5 star! They were fantastic! The chef cooked up whatever we wanted for breakfast every morning when it was best for us. Food was so good, always had clean towels, and they did our laundry/folded! The pool was the best part, it was huge and so much fun to play in anytime we wanted to. We had so much privacy and i would stay here again when we come back
par un voyageur
Publié le 9 févr. 2020 sur Hotels
Staff great
Commentaires de Gestion de l’hôtel
10 févr. 2020 par Linda, Gestion de l’hôtel
Dear Kate,
Thank you for sparing your valuable time to post your feed back on Expedia
We delighted to note your stay with us has pleasant and relaxing. You entire satisfied with all service and facilities. Thank you for warm appreciate to the staff.
We thank you very much for your stay and looking forward to welcoming you in the future
Warmest regards,
Linda
Recommandé
pour Tout le mondepar un voyageur de BN
close to beach and Serenity
Publié le 7 avr. 2017 sur ExpediaThis villa is ideal for those who prefers to stay away from the hassel in seminyak. Surfing and Yoga are 5-10 minutes walking distance including Serenity eco guesthouse that serves healthy food options and has daily yoga classes.
Recommandé
pour Tout le mondepar un voyageur
Publié le 10 oct. 2016 sur Expedia
Contre : It's a little bit far out from Seminak but that's the only problem
Fantastic villa with amazing staff!
Nothing was ever a problem, woke up to breakfast everyday, the villa was cleaned every morning
par Lauren de Caves Beach
Great Villa in a quiet street in Canggu
Publié le 4 nov. 2014 sur HotelsLoved the stay at Villa Kumuda. The Villa was amazing. Very large with a huge master bedroom and pool. The staff were excellent. They helped us with all our needs and cooked a great breakfast every day and also cleaned the villa each day. The only bad things about the Villa were that the internet was slow and there were a heap of mosquitos!
par Family K de Denmark
Total nice Villa
Publié le 10 août 2014 sur HotelsNice big villa with lot of space. Really nice. Quite area and a small walk to the surf-Beach. Our kids loved the private pool and big house.
par Chris Kim de Korea
Excellent Choice
Publié le 26 juill. 2014 sur HotelsFirst of all, I appreciate the staff's service. Made and KuMang~ It was awesome experience due to your nice care. Our family stayed in this villa for 3 days and it has a very good arranged service and room quality with fantastic pool side. so quiet place and enough facility to take full rest.
Recommandé
pour Tout le mondepar un voyageur de seoul
cozy, nice, beautiful villa
Publié le 16 juill. 2014 sur Expedia
Pour : really nice, cool, and friendly staff members/smell
Contre : variety of breakfast menu
Emplacement : one of the best beaches for surfing is the echo beach, which is 5 min. away from the hotel and the surfing lesson there is cheaper ($50). ask villa
I really enjoyed staying at this huge and nice villa with a big private pool as well as private gate and space. What's even better was the friendly staff members and 24 hr security right outside the door to keep us and our stuff safe. the staff arranged all of our transportation upon our request, so it was convenient though this villa is far from the major tourist areas such as seminyak, legian, canggu squre, and nusa dua. overall i was satisfied with the villa itself and my best experience has been the affordable surfing lesson in the echo beach near the villa. oh, they provide free bike for the guests to allow them to go the nearest beaches and places in their convenience. Still the best part of this villa was the nice aroma scents everywhere which helped me sleep better and relax.
