Ratings based on 30 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
5.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
feedback
Posted Nov. 19, 2024 on HomeAwayThe property is very nice and as advertised. We had some issues with the cleanliness, I can provide photos but need an email to send them to please.
the ceiling vent above the dining table is really dirty and gross, spreading from the vent all around on the ceiling. 1)The glasses in the cupboard were dirty and could not be used until we cleaned them.
2)The furnace filters are taped to the furnace and absolutely filthy.
3)When we pulled out the sofa bed we had to vacuum the top as there was some debris on it.
4)There was no mattress cover on the one sofa bed (there was one on the other sofa bed).
5)The parking spot was already used on the Saturday night so we were unable to use it (we used it on the Friday night but it was full on Saturday). I was unable to do anything about this at the time.
All in all, the property is very nice but could use some maintenance - more than what the cleaning crew does.
I would still book this again and would recommend it but wanted to provide some feedback.
if you send me an email i can provide photos if you like.
by A traveller
Great spot
Posted Aug. 12, 2024 on HomeAwayLarge well stocked apartment in a convenient location. Host was very responsive and easy to communicate with. Would happily stay again.
by A traveller from Princeton
great stay
Posted Jun. 18, 2024 on HomeAwaysome minor leaking issues on the shower-head.
by A traveller from Seymour, USA
Wonderful stay for a family
Posted Jun. 15, 2024 on HomeAwayThe unit is wonderful overall. Agree finding the resort and the was tricky but very convenient once we found it. Loved that we just walked directly in from the garage. The parking was nice, but it was unclear if had to park in the spot with the unit number and the front desk gave conflicting info. Beds and couches comfortable. The master shower head was broken, but could use the overhead rain shower. Missing towel bar in master bath. The ground floor unit windows would be less private if left blinds open since a walkway to other units right outside, but didn’t effect our stay. The unit could be loud with people coming in the hallway and the people above, but again with most places this is probably expected. Would recommend this place to anyone. Would stay again. Good communication with the Solara staff.
by A traveller from Springbrook, Canada
Girls weekend
Posted Apr. 15, 2024 on HomeAwaySisters, Mom & cousins trying to re-establish an annual girls weekend in the mountains that we've not done for several years.
Check in was a bit confusing as the check in code did not work to get in the building until we discovered the parkade entrance. One hide-a-bed would not go back in and had to get maintenance to come put it away as we didn't want to force it ... floor was already scratched up! We did not pull it out the second night, just slept on top of it which only worked because one of our party did not come. Bedding for hide-a-beds was missing (only one flat dirty sheet) had to pull some top sheets off of other beds. Management was going to check bedding but did not bring us more. Duvet covers, quilts and pillow covers did not seem clean. Fireplaces did not work and there were some dusty spaces. Large glass goblets were a bit awkward and could use more drinking glasses! Freezer was off when we arrived and there were some small pools of water in and under crispers but we did manage to get it on!
Manager did communicate but there seemed to be several duplicating emails and that was a bit confusing but overall was good at keeping in touch! Overall the space was beautiful and we really enjoyed our weekend. Just wanted to let you know the things that could use improving!
Thank you!
by A traveller
Martha
Posted Mar. 28, 2024 on HomeAwayFantastic place ! Great location , great tub in master bedroom ! Well stocked kitchen !
by A traveller
Perfect
Posted Oct. 16, 2023 on HomeAwayGreat accommodations! Had everything we needed. Plenty of space!
by A traveller
Family vacay
Posted Sep. 15, 2023 on HomeAwayCondos were very nice but our actual condo was very hard to locate they are not marked very well. The stay was great very clean plenty of room for our group of 5.
by A traveller
Hillside Samara unit 01
Posted Sep. 3, 2023 on HomeAwayBeautifully decorated 3 bedroom condo. The beds were all very comfortable. The kitchen was well stocked. We used Roam Transit to get to Banff, Lake Louise, and Morraine Lake, this condo was very convenient to the bus stop that was three blocks away. I would definitely stay here again.
by A traveller
Great Location and Beautiful Views!
Posted Sep. 1, 2023 on HomeAwayUnit was very clean and was great to accommodate our group of 11 adults! The double room was a bit small to fit 4 total adults but we made it work by using the double sofa beds. The location was fantastic and having the National park passes included were such a time saver instead of having to wait in line to purchase one at the entrance of the park. Would recommend staying here to anyone looking to visit Banff!
