Note fondée sur 58 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Disappointing - DO NOT RECOMMEND!
Publié le 20 sept. 2024 sur HomeAwayWe arrived at the property at 2:41 hoping to be able to get in early. I reached out to Vacasa and was told “regrettably no”. We stayed in the parking spot until 3:18, no one coming or going and asked again and was told no and that the key lock would accept my code at 4:00pm. Another family came early, we relayed our experience, but their code “worked” (cottage 5) approx 3:40 and they were able to get in. We waited until 3:57, tried until 4:02, and finally our code worked. While we were waiting in the small courtyard, one of the chairs had a crack in the seat (not usable), and the other one kept coming apart when leaning back. It was very frustrating.
The cottage is definitely small. The futon was uncomfortable with springs or several hard things poking across the entire bottom area, I kept moving around to try to find a comfortable area to sit. My friend and I had to switch places to sit for at least one of us to be comfortable. The bedroom was so small, there wasn’t a place to put a suitcase. I could see that others had pushed the bed over (marks on the wall where the headboard was) and I could understand why. The bathroom walls above the sink had swelling to the walls and the toilet seat surface was peeling and looked terrible.
The one night we did stay there (although I paid for 2) was not good. The bed was so hard and the futon was so uncomfortable. We hardly slept. We left the next day to a place that gave us the experience we wanted.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the inconvenience that you have experienced during your time with us. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We have forwarded them to our local team to avoid future complaints and we do hope we will have another chance to host you next time.
par un voyageur
Not as pictured, dirty, and not manager not responsive
Publié le 16 juill. 2024 sur HomeAwayThis is not a pleasant place to stay. The photos here are edited to make it seem nicer and brighter (the couch in the living room is grey/green, not orange/brown) and taken with a wide angle camera lens so it seems larger. It's smaller and dingier than the pictures make it seem. It's not well maintained at all, and honestly seems like they didn't really clean the place between guests. I told vacasa about this when we arrived, and they said they would follow up local management and send someone to clean, but we never heard back. More details below, but the summary is I wouldn't go back, and I wouldn't recommend anyone else stay here either.
- Shower had a significant amount of mold and mildew growing in it
- Carpet was covered in sand, white dog hair, and food crumbs
- We found dirty dishes in the cupboard
- There's no place to put luggage other than the living room. If you're staying here with 4 people, you have to put your luggage in the kitchen I guess
- The sofa in the living room is bizarrely uncomfortable. Feels like springs poking into your bottom
- It gets hot during the day in the summer and there's no fan or air movement. We opened the windows, and the breeze brought in a strong smell of sewage
- The fridge seems to be having mechanical problems. There was a pulsating whirring/grinding noise
- The toilet doesn't flush well and gets stuck running, and the bathroom sink faucet is loose/wiggly with poor water pressure
I ran out of room to list all the other issues!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Julia. We apologize for the maintenance issues that you encountered during your stay. We appreciate you bringing this item to our attention and allowing us to review and address it accordingly. Our local operations manager has been made aware of all your concerns, and they are working on them. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 12 juin 2024 sur Expedia
par un voyageur
Unbeatable location
Publié le 29 déc. 2023 sur HomeAwayThe location of these little cottages is unbeatable. It was super quaint and cute! Has everything you’d need for a weekend getaway for 2. I would NOT try sleeping on the front “sofa” - it was super hard. Definitely a pet friendly unit and smelled a bit like dog pee. We wished the gas fireplace was working but it they had just put a small electric on in front of the gas one, which was still okay. Overall, a decently cheap place to stay for a few nights. Just set your expectations correctly and you’ll have likely have a good time :)
par un voyageur
Very good
Publié le 22 déc. 2023 sur HomeAwayOur stay was very good, great location
par un voyageur de Whitefish, MT
Lovely time
Publié le 12 oct. 2023 sur HomeAwayHave a wonderful time
par un voyageur
Needs a lot of TLC
Publié le 12 sept. 2023 sur HomeAwayProperty is over run by blackberries. Fences are falling apart. No screens on windows. Coffee spilled down side of kitchen cabinet and wall that did not get cleaned up. Duct tape on trim/floor at front door. Area rug old and falling apart. Cob webs in light/fan in bathroom. Dirty baseboards. Obviously wasn’t cleaned great. We had to repair the table leg as it was about to collapse and we also had to fixed the door knob as it was about to fall off as well. Speaking with the couple in unit 3. They said the flooring was coming up and they had windows that could not be opened at all. Property is in a great location but needs to be updated and repairs are a must. Totally misrepresented on vacasa and VRBO. Need to fire the housekeeper and property managers for lack of maintenance and cleaning.
Commentaires de Gestion de l’hôtel
27 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Stacie, for your feedback! We apologize if you felt the home was not on par with our cleanliness standards and we sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Publié le 30 juill. 2023 sur Expedia
So cute! I agree with some of the other reviews that its not really a 4-person place, the couch bed is too small for 2 adults. Luckily we had 2 small children on it and it was perfect for us fo a couple of nights. Such a great location to easil walk to the beach. Cannon beach is amazing and we will come back!!
par un voyageur
Bargain
Publié le 15 févr. 2023 sur HomeAwayEnjoyed this stay with my husband and our Labrador pup. Great location, very clean, good value for money.
par un voyageur
Small cottage
Publié le 28 nov. 2022 sur HomeAwayThe location is great. The ad said it sleeps 4 however it is good for 2 to 3 guests. Fortunately there were only 3 of us. Nice that it is pet friendly.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thanks for your review, Theresa, we're pleased that our home's location was a good fit for you! Four is the maximum number of guests that our home can accommodate but of course, it's a personal preference as to how many in your party you feel comfortable with. We enjoyed hosting you and hope you book with us again.
